I've attempted to find out the problem to this issue, but cannot thus far.
My patcher is crashing right on startup. I click the .exe and the window opens, blank, white, and crashing immediately. I cannot even input my name or password.
These are my system specs.
System Information
Time of this report: 5/28/2013, 08:07:45
Machine name: DIEINAFIRE
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 07/08/10 10:25:36 Ver: 08.00.15
Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 3576MB RAM
Page File: 2051MB used, 5096MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: The file cthda.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 2: The file cthda.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Radeon HD 5700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68BE)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68BE&SUBSYS_29801682&REV_00
Display Memory: 2548 MB
Dedicated Memory: 1017 MB
Shared Memory: 1531 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Acer S231HL
Monitor Id: ACR01A6
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1172 (English)
Driver Version: 9.12.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2012 16:09:52, 960512 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BFE-11CF-A671-8A09BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68BE
SubSys ID: 0x29801682
Revision ID: 0x0000
Driver Strong Name: oem4.inf:ATI.Mfg.NTx86.6.1:ati2mtag_Evergreen:9.12.0.0:pci\ven_1002&dev_68be
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Sound Blaster Z)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0102.0017 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 3/25/2013 11:09:44, 1020184 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: SPDIF-Out (Sound Blaster Z)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cthda.sys
Driver Version: 6.00.0102.0017 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 3/25/2013 11:09:44, 1020184 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Digital-In (Sound Blaster Z)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: cthda.sys
Driver Version: 6.00.0102.0017 (English)
Driver Attributes: Final Retail
Date and Size: 3/25/2013 11:09:44, 1020184 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: What U Hear (Sound Blaster Z)
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: cthda.sys
Driver Version: 6.00.0102.0017 (English)
Driver Attributes: Final Retail
Date and Size: 3/25/2013 11:09:44, 1020184 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Microsoft? Keyboard with Fingerprint Reader
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00BB
FF Driver: n/a
Device Name: Microsoft? SideWinder? X5 Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0736
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 11/20/2010 17:29:03, 258560 bytes
| Driver: usbd.sys, 7/13/2009 19:51:05, 5888 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/20/2010 17:29:03, 258560 bytes
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x00BB
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 17:29:03, 28160 bytes
| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x045E, 0x0736
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 19:45:08, 26112 bytes
| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 17:29:03, 53120 bytes
| Driver: sermouse.sys, 7/13/2009 19:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 668.4 GB
Total Space: 953.8 GB
File System: NTFS
Model: ST1000DM003-9YN162 ATA Device
Drive:
Model: HL-DT-ST RW/DVD GCC-H23N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes
System Devices
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_83831043&REV_06\3&11583659&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3B20&SUBSYS_83831043&REV_06\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 21:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 132992 bytes
Name: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&FD5DF6&0&00E5
Driver: C:\Windows\system32\DRIVERS\Rt86win7.sys, 7.02.1125.2008 (English), 7/13/2009 18:02:52, 139776 bytes
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_83831043&REV_06\3&11583659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes
Name: Intel(R) H55 Express Chipset LPC Interface Controller - 3B06
Device ID: PCI\VEN_8086&DEV_3B06&SUBSYS_83831043&REV_06\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:20:43, 13888 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581682&REV_00\4&2F49A5F6&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_83831043&REV_A6\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes
Name: ATI Radeon HD 5700 Series
Device ID: PCI\VEN_1002&DEV_68BE&SUBSYS_29801682&REV_00\4&2F49A5F6&0&0008
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1278 (English), 12/19/2012 16:47:46, 9647104 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 12/19/2012 15:30:16, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6290 (English), 12/19/2012 15:32:06, 442368 bytes
Driver: C:\Windows\system32\atiumdag.dll, 9.14.0010.0945 (English), 12/19/2012 16:50:10, 5630200 bytes
Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0381 (English), 12/19/2012 15:44:28, 4162048 bytes
Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0023 (English), 12/19/2012 15:54:30, 163840 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 11/29/2012 11:40:02, 662786 bytes
Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 12/19/2012 15:33:40, 56832 bytes
Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 12/19/2012 15:33:40, 56832 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1124 (English), 12/19/2012 15:33:30, 421888 bytes
Driver: C:\Windows\system32\atiumdva.cap, 12/19/2012 15:42:40, 3093792 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 12/19/2012 15:54:20, 20992 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 12/19/2012 16:19:46, 163840 bytes
Driver: C:\Windows\system32\ativvsva.dat, 12/19/2012 15:42:42, 157144 bytes
Driver: C:\Windows\system32\ativvsvl.dat, 12/19/2012 15:42:42, 204952 bytes
Driver: C:\Windows\system32\ativvaxy_cik.dat, 9/4/2012 11:20:18, 228528 bytes
Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 9/4/2012 11:20:18, 228528 bytes
Driver: C:\Windows\system32\ativce02.dat, 9/19/2012 15:09:40, 76660 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1137 (English), 12/19/2012 15:55:48, 219136 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1137 (English), 12/19/2012 15:56:24, 482304 bytes
Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 12/19/2012 15:54:12, 43520 bytes
Driver: C:\Windows\system32\atidemgy.dll, 4.00.4736.26909 (English), 12/19/2012 15:57:00, 442368 bytes
Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.12002 (English), 12/19/2012 16:12:44, 18982400 bytes
Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.1741 (English), 12/19/2012 16:18:02, 46080 bytes
Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.1741 (English), 12/19/2012 16:17:52, 44032 bytes
Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.1741 (English), 12/19/2012 16:13:24, 13703168 bytes
Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 18:06:16, 3917 bytes
Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6290 (English), 12/19/2012 15:30:52, 83968 bytes
Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6290 (English), 12/19/2012 15:33:04, 33280 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6290 (English), 12/19/2012 15:33:14, 14848 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 17:35:28, 118784 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 12/19/2012 16:39:32, 327960 bytes
Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0472 (English), 12/19/2012 16:06:00, 6681088 bytes
Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6290 (English), 12/19/2012 15:31:08, 109568 bytes
Driver: C:\Windows\atiogl.xml, 11/15/2012 12:34:18, 42719 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 11:34:18, 45056 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 14:32:08, 294912 bytes
Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1172 (English), 12/19/2012 16:09:52, 960512 bytes
Driver: C:\Windows\system32\coinst_9.012.dll, 1.00.0004.0008 (English), 12/19/2012 16:22:48, 58880 bytes
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_83831043&REV_06\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_83831043&REV_06\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 42496 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 258560 bytes
Name: Intel(R) processor PCI Express Root Port - 0041
Device ID: PCI\VEN_8086&DEV_0041&SUBSYS_83831043&REV_18\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes
Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_83831043&REV_06\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 42496 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 258560 bytes
Name: Intel(R) processor DRAM Controller - 0040
Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_83831043&REV_18\3&11583659&0&00
Driver: n/a
Name: PCI Simple Communications Controller
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_83831043&REV_06\3&11583659&0&B0
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_83831043&REV_06\3&11583659&0&FB
Driver: n/a
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_827E1043&REV_00\4&100198E&0&00E4
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 21:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 132992 bytes
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_83831043&REV_06\3&11583659&0&FD
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 21:20:45, 12368 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 132992 bytes
Name: Sound Blaster Audio Controller
Device ID: PCI\VEN_1102&DEV_0012&SUBSYS_00231102&REV_01\4&5C759D9&0&00E0
Driver: C:\Windows\system32\drivers\cthdb.sys, 6.00.0102.0017 (English), 3/25/2013 11:10:06, 28440 bytes
Driver: C:\Windows\system32\drivers\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
CT Upsampler filter,0x00100000,1,1,Upsample.ax,2.00.0005.0000
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
CT Time-Scaling filter,0x00100000,1,1,TimeScal.ax,2.03.0009.0000
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.21219
ATI MPEG Video Decoder,0x00200000,1,2,atimpenc.dll,12.05.0000.21219
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
CT Karaoke filter,0x00100000,1,1,Karaoke.ax,2.00.0012.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
Creative AC3 Source Filter,0x00400000,0,1,AC3Srcu.ax,3.02.0001.0000
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
CT PDP filter,0x00100000,1,1,PDP.ax,1.00.0008.0000
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.21219
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.21219
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
CT SmartVolumeManagement filter,0x00100000,1,1,DSCompr.ax,1.00.0008.0000
Creative Audio Gain Filter,0x00200000,1,1,AudGain.ax,1.00.0000.0000
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
Creative Flac Source Filter,0x00400000,0,1,FlacSrcu.ax,1.00.0002.0000
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
Creative MLP Source Filter,0x00400000,0,1,MlpSrcu.ax,3.01.0000.0000
Creative File Reader Filter,0x00400000,0,1,FilReadu.ax,1.00.0005.0000
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
CT HPVirtualizer filter,0x00100000,1,1,Virtual.ax,1.00.0000.0000
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
CT CMSS3 filter,0x00100000,1,1,CMSS3.ax,3.00.0013.0000
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
Creative Ogg Source Filter,0x00400000,0,1,OggSrcu.ax,1.00.0001.0000
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Creative NVF Filter,0x00400000,0,1,NvfSrcu.ax,3.01.0001.0000
Noise Reduction,0x00100000,1,1,NoisRedu.ax,3.00.0007.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
Creative Quick Time Source Filter,0x00400000,0,1,QtSrc.ax,1.00.0001.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Creative WMA Source Filter,0x00400000,0,1,WmaSrc.ax,3.02.0000.0000
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Creative CDDA Source Filter,0x00400000,0,1,CDDA.ax,3.00.0003.0000
Creative Internet Source Filter,0x00400000,0,1,InetSrcu.ax,1.01.0000.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21219
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514
Audio Capture Sources:
Digital-In (Sound Blaster Z),0x00200000,0,0,qcap.dll,6.06.7601.17514
What U Hear (Sound Blaster Z),0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514
WDM Streaming Capture Devices:
Sound Blaster Digital-In,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
,0x00000000,0,0,,
Sound Blaster Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Sound Blaster What U Hear,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Sound Blaster SPDIF-Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Sound Blaster Speaker/Headphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
,0x00000000,0,0,,
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Audio Renderers:
Speakers (Sound Blaster Z),0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: SPDIF-Out (Sound Blaster Z),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (Sound Blaster Z),0x00200000,1,0,quartz.dll,6.06.7601.17514
SPDIF-Out (Sound Blaster Z),0x00200000,1,0,quartz.dll,6.06.7601.17514
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Comments
No one in their right mind is EVER, EVER, EVER going to pick apart this total trash...
try and be more vague (what is the actual error msg)
They're commonly seen on troubleshooting forums.
Again, I don't get an error, so I'll be more specific.
I click the STO icon, running it as admin and in compatibility mode.
The launcher window pops up and immediately crashes, not even loading the text boxes, textures, or other relevant items you usually see in a launcher window.
System hangs, and hangs, and hangs, and it is listed as 'not responding'.
"Oops!" Cryptic crash report pops up. The error ID is: "Unknown"
Both 'whited out' crashed launcher window and error report systematically close.
I did look in the 'logs' file and found this:
130528 04:44:47 1 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
130528 11:51:52 1 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
But using it to search for a solution didn't help. I saw people claiming a third party program was causing it, but I do not have the third party program.
STO's launcher and the client itself are on the firewall exemptions. I shut down the avast shields and attempted to launch, and even created an exemption for it. Still the same crash.
However, all of your hardware and softwar3 would typically work as far as I can see..
The issue I have is a network issue, and that's most likely what you have as well. not saying your network is bad but I believe Cryptic is having a lot of issues.....
There is something wrong going on between Windows 7 and the STO launcher, but I can't put my finger on what it is. Most people seem to be able to get the launcher to pop up at all. Everything I've read seems to indicate people can definitely put their name and password at least.
I can't even do that. It literally crashes right when the little window's borders show up. I can see the STO Icon in the title bar, and the border, but everything else is white. The program seems to know that it has crashed, but without a crash report number I can't even begin to start trying to fix this.
I've played this game since early access and have a life-time sub, and have put in a lot of hours. This seems to compound the issue further, as it is a more recent problem. Posting on these forums usually is the last thing I do because I generally figure out how to fix the problem in the first place on my own.
After a few weeks of nothing, I'm here. I'm hoping an admin can at least take a look at this scenario and give me some input or advanced assistance. Or someone, anyone. I seem to be the only person with this issue.
Veni Vidi Vici
Confucius says "A Panda is most dangerous when Sad".
I do not have team viewer.
Still at square one.
I saw other complains on the Steam forum, but no solutions to be found.
I'm not sure if dumping my system specs from dxdiag would help in this case. Hmmm...I may just install it on one of the other computers I have, though the graphics will probably kill it.
Until then, any suggestions?
If you have installed STO with standard options, your directory must be:
C:\Users\Public\Games\Cryptic Studios\Star Trek Online\Live\
When you're there, open "GameClient.exe". This way you'll be bypassing the launcher. Now try and open the game, it might either say that:
1) You can't connect (bad)
2) You must update your STO (good)
If you got 1, that means your game is unable to contact the servers due to couple blocked ports. Which ones? I don't know.
What helped for me was reverting back to IE9.
I call it, the Stoutes paradox.
I suggest that this gets saved somewhere since I've seen people looking for a solution to this problem. IE10 has issues.
:rolleyes: Time to fly around in my little ship.