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dhm1dhm1 Member Posts: 13 Arc User
when i play my computer keeps giving me a low memory warning. what can i do to fix this. when this comes up if i don't close the game it'll shut down.
Post edited by dhm1 on

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  • sarlix1sarlix1 Member Posts: 0 Arc User
    edited May 2013
    Video memory or system memory?

    How much system memory (RAM) do you have?

    Other processes/services could be using up available system memory. You can try and close unnecessary processes and/or services and makes sure you don't have any other programs running as they all eat up your RAM. You can close running processes by going into task manager.
  • supergirl1611supergirl1611 Member Posts: 809 Arc User
    edited May 2013
    I think it's prob video memory since LOR launched i keep intermittently getting this error msg after the game crashes

    Fatal error: There is not enough available video memory(D3DERR,OUTOFVIDEOMEMORY) While while creating a render target texture. Please choose lower resolution settings, or close other graphics application.
    Techencial Details: D3DERR.OUTOFVIDEMEMORY while creating 2d render target texture size
    3072x2048 (RTEX_NVIDIA_INTZ_)

    Bit in red changes with each error

    Never before in the 2 and so years of playing this game on high spec has this ever happened to me. I even lowered the games graphics and performance to the lowest possible settings. Uninstalled and reinstalled the game. Made sure all my drivers were up to date. Ran a PC health check and still this occurs.

    Using a ATi Radeon 4850 HD Card with 2GB memory (1.5GB Shared) and 512MB dedicated to video memory

    Funnily enough this issue seems to occur only in social zones like ESD and DS9 ground and space and in sector space. Never does it crash during a STF or Feature episode.

    Really annoying me now cause as far as i know i have no additional programs running, i only use windows to play this game, everything else is done on the Mac side.

    Whatever graphic or system updates they did to the game for LOR has pretty much started to swallow up video memory. FPS is fine clocked it at 30fps on ground and 55fps in space.

    May i also add i may get 30 mins or even several hrs before a crash. Most of the time it occurs shortly after ending a mission and transferring instances.
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited May 2013
    I think it's prob video memory since LOR launched i keep intermittently getting this error msg after the game crashes
    .....
    The easiest thing you can try to lower your video memory usage is to drop the Screen Resolution of the STO game...
  • aspheasphe Member Posts: 0 Arc User
    edited May 2013
    The 4850 is the cut-rate version of the 4870, AFAIK, it shipped with 512, 1024 or 2048 of dedicated RAM. This is a 2008 card but if you got the 512mb version, it's probably 2010/2011 vintage.

    I'm assuming you saw in Win7's that it showed 512mb dedicated and 1.5GB 'shared'. If so, the 'shared' is determined by Win7... it's quite possible that the game only has 512mb to work with.

    Get GPU-Z from a site like filehippo and have it run in the background, it will give a more detailed picture than Task Manager/Resource Monitor. You can see which part of the video card gets maxed out... from the error message it sounds like the GPU ran out of dedicated video ram.


    Drop textures to 25% and work up from there. If you are using the 'quality' slider, stick it to 50%, character/world detail to 50% distance and make sure world/character texture is no higher than 100%, that should get it all to fit within 512mb.
  • ravenechosevenravenechoseven Member Posts: 4 Arc User
    edited May 2013
    To the OP: Without knowing if it is a video or system memory problem, how much of each memory type you are running, and your OS, it would be hard to give an accurate answer. If you can include that data, we may be able to help more.

    supergirl: Obviously yours is video memory problem, but I would ask how much total system memory you are running, as your shared memory is borrowing from that. LoR has increased the video requirements, but depending on your total system memory, you may not have enough system memory left over for the video to use. I currently use a 1GB graphics card with 4GB system memory on Vista and I haven't had any problems. If you could let us know your total system memory and OS, we might be able to give a more detailed suggestion. It is worth noting you are more likely to have issues in social zones, as the sheer number of textures and renders increases, as does the variety (due to the number of individual uniform choices). It might be worth attempting to switch to low pop instances where possible when in social zones.
    Trekking online since January 2010!

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    Third Reserve Flotilla
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  • supergirl1611supergirl1611 Member Posts: 809 Arc User
    edited May 2013
    asphe wrote: »
    The 4850 is the cut-rate version of the 4870, AFAIK, it shipped with 512, 1024 or 2048 of dedicated RAM. This is a 2008 card but if you got the 512mb version, it's probably 2010/2011 vintage.

    I'm assuming you saw in Win7's that it showed 512mb dedicated and 1.5GB 'shared'. If so, the 'shared' is determined by Win7... it's quite possible that the game only has 512mb to work with.

    Get GPU-Z from a site like filehippo and have it run in the background, it will give a more detailed picture than Task Manager/Resource Monitor. You can see which part of the video card gets maxed out... from the error message it sounds like the GPU ran out of dedicated video ram.


    Drop textures to 25% and work up from there. If you are using the 'quality' slider, stick it to 50%, character/world detail to 50% distance and make sure world/character texture is no higher than 100%, that should get it all to fit within 512mb.


    Fantastic so cryptic in one update mAy have just retired my ?2000 at the time iMac. Great wondr how much apple charge to replace graphics cards
    Gone fom having a beautifully detailed game to if it can do running the game on low end graphics. Sure I'm not the only one in the boat
  • hoipoloihoipoloi Member Posts: 43 Arc User
    edited May 2013
    I started to get this error after Saturdays patch and it became a lot more obvious after today's patch (28th May) with crashing in social zones.. had no issues running the game prior to this on high graphics settings .. I have now turned most of the settings to low and it seems to run okay.

    Not a fantastic solution as I liked to see the game in better detail... guess I will have to replace my ?130 graphics card for a newer version... oh well
  • carcharodon1975carcharodon1975 Member Posts: 0 Arc User
    edited May 2013
    Same here,never had 'memory' issues before and now every time when I'm on New Romulus the game keeps crashing after 5-10 min.I have a graphics card with 1024 RAM and running Vista with 4Gb.
    The PWE/Cryptic sweatshop...not where the game is made,but where the game is played!

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  • ravenechosevenravenechoseven Member Posts: 4 Arc User
    edited May 2013
    Same here,never had 'memory' issues before and now every time when I'm on New Romulus the game keeps crashing after 5-10 min.I have a graphics card with 1024 RAM and running Vista with 4Gb.

    I had a similar problem with the APB Reloaded game, and roughly the same specs as you have. The problem with Vista (32 bit anyway, not 64) is that it essentially "claims" 2GB itself, leaving in fact only 2GB for other applications. I am assuming (feel free to correct me if I'm wrong) you are using Vista 32bit and are having the same problem.

    There is a workaround for this. It requires some operating system file editing. You can find the information by searching for "Vista 32 bit ram switch" on Google (I assume you will find similar or same results with any other search engine). Be aware this CAN destabilize your operating system and should be used with caution. While I am more than willing to provide this information, I take no responsibility for results if you chose to use it. Be careful to monitor your system when using such tools and be sure to document the procedures on paper in case you need them later and cannot access the internet to find them. As always, be sure to back up data prior to attempting any such activity. Again, you use such tools at your own risk, neither I nor Cryptic/PWE are liable if you do so.
    Trekking online since January 2010!

    7th Joint Task Force
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  • supergirl1611supergirl1611 Member Posts: 809 Arc User
    edited May 2013
    I am really frustrated by this lack of video memory issue. Whatever updates they did to the game has clearly caused issues with certain graphics cards.
    Before LOR I was running bloom,shadows, lighting, lens flare, ect on high, character detail was set to 200 the world textures were set to default 100%.
    and my card was handling the game and it ran smooth.
    The only time I have any really slow down was during Klingon scout force against the final group of ships.

    I'm currently in the process of upgrading windows 7 to 64 bit as I have 8gb of ram in my machine but 32bit will only grant access to 3gb of it. And boy is it taking a long time 12 hrs and only half way there
  • ravenechosevenravenechoseven Member Posts: 4 Arc User
    edited May 2013
    You should see a big performance upgrade by going to 64 bit. I haven't yet made the switch myself, but I'm setting up for it soon (waiting to buy another 4GB to move my machine up to 8 once upgraded). I have seen some friends do it and see great increase in performance.

    I hope you'll let us know how it went, I'm curious to see if 32 bit was the issue at hand for you.
    Trekking online since January 2010!

    7th Joint Task Force
    Third Reserve Flotilla
    House of Sigma
  • supergirl1611supergirl1611 Member Posts: 809 Arc User
    edited May 2013
    You should see a big performance upgrade by going to 64 bit. I haven't yet made the switch myself, but I'm setting up for it soon (waiting to buy another 4GB to move my machine up to 8 once upgraded). I have seen some friends do it and see great increase in performance.

    I hope you'll let us know how it went, I'm curious to see if 32 bit was the issue at hand for you.

    I will do once this install is complete. I don't see it dong much tbh, I think its the game spiking and over working the card causing it to crash
  • supergirl1611supergirl1611 Member Posts: 809 Arc User
    edited May 2013
    Edited all sorted user error
  • supergirl1611supergirl1611 Member Posts: 809 Arc User
    edited May 2013
    ok 64bit is installed, so far no out of video memory crashes. However using world textures and detail bloom/shadows ect on low/off they game is running in slow motion during battles. Something it wasn't doing when i used 32 bit and 3gb memory. Now i have 64 bit 8gb memory same graphics card and although no disconnections, game performance is worse. Go figure. 64 bit is supposed to crunch numbers/data faster.
  • loverofwarsloverofwars Member Posts: 399 Arc User
    edited May 2013
    while ingame you can go to options or at character selection go to options along to video there is a slider click it down one click apply see how it goes might help it changes the detail for faster speeds but also reduces memory use by a large chunk you may need to do that or upgrade your computer or buy new sadly about all you can do but the slider is a good start
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