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STO Launcher no longer works
trexelcat
Member Posts: 40 Arc User
So yeah, title kinda explains my problem. The Launcher for STO no longer works. Here's the nittle gritty on that problem with as much information as I can provide in hopes that the STO team might be able to figure out what they broke and fix it because I would kinda actually like to play the new legacy of Romulas. Perhaps even spend some money on it too.
So basically what happens is, I load the launcher. It popped up with that little window that says it's updating the launcher, downloaded a new launcher(I guess?) and then appeared to load normally. Put in my user name and password and hit log in. Then the launcher crashes, flashes the Cryptic error report dialog, but even that disappears after a moment, not even allowing me to write any kind of report for the team. Lather, rinse, repeat. Same thing, every time.
Now onto the fixes I've tried that don't work. I've tried the fix here thinking it might just be the launcher patcher being moronic. Does not fix the issue. I run the launcher exe, and it pops up the auto patcher box and downloads a different launcher that again crashes instantly after putting in my log-in details.
I've tried all the fixes listed here, none of which worked. Again, downloaded new launcher from the listed link, again the launcher auto patches itself to a different version(or whatever), and again crashes instantly after putting in my login details. Did the DNS flush, then re-downloaded the replacement launcher, same thing.
I'm running Windows 7 Home Premium, and I've never had this problem before until just recently. Did it to me once when I was trying to log in to the tribble test server to test Legacy of Romulus, but for that downloading the replacement launcher worked and it allowed me to log in as normal and worked fine. Now even that won't work.
No, this is not yet another "I can't get past the log-in queue" or another "the game crashes on the Cryptic loading screen". This is a "My bloody launcher won't even get far enough to patch the damn game" post.
So basically what happens is, I load the launcher. It popped up with that little window that says it's updating the launcher, downloaded a new launcher(I guess?) and then appeared to load normally. Put in my user name and password and hit log in. Then the launcher crashes, flashes the Cryptic error report dialog, but even that disappears after a moment, not even allowing me to write any kind of report for the team. Lather, rinse, repeat. Same thing, every time.
Now onto the fixes I've tried that don't work. I've tried the fix here thinking it might just be the launcher patcher being moronic. Does not fix the issue. I run the launcher exe, and it pops up the auto patcher box and downloads a different launcher that again crashes instantly after putting in my log-in details.
I've tried all the fixes listed here, none of which worked. Again, downloaded new launcher from the listed link, again the launcher auto patches itself to a different version(or whatever), and again crashes instantly after putting in my login details. Did the DNS flush, then re-downloaded the replacement launcher, same thing.
I'm running Windows 7 Home Premium, and I've never had this problem before until just recently. Did it to me once when I was trying to log in to the tribble test server to test Legacy of Romulus, but for that downloading the replacement launcher worked and it allowed me to log in as normal and worked fine. Now even that won't work.
No, this is not yet another "I can't get past the log-in queue" or another "the game crashes on the Cryptic loading screen". This is a "My bloody launcher won't even get far enough to patch the damn game" post.
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[SIGPIC][/SIGPIC]
You know, I think I found the answer to the launcher update issue. I believe it's been TRIBBLE and a fake launcher is being distributed.
Strange how I get a launcher that instantly crashes after I put in my login details and won't allow me to send a crash report, and mysteriously someone is trying to log into my account just now from a computer that isn't mine. Hmm, suspicious?
So I downloaded the link in the "Get latest STO Launcher here" thread. Thrice in different intervals yesterday
Starting to think that the link isn't being updated at all. Now its even worse since the launcher won't even load the splash screen. Just attempts twice and gives a patcher error. Old problem that up till now is still around.
I used the gameclient.exe in the files. Sure, it starts the game but it can't connect to the Account Server at all.
I have 2 drives on my computer, C (original drive) and F (added drive). STO was on my F drive (it had more free space). I tried redoing the launcher there and nothing, just like other players had confirmed on the forums.
However, today I logged-on to this website to check the "MY ACCOUNT" tab at the top of the page. I saw two categories: PROFILE and BILLING. Under BILLING, I clicked "View All ZEN History". At the top, to the right of the red logo "PERFECT WORLD" are 5 tabs, with "DOWNLOAD" in the center (3rd of 5). I clicked it; various PWE games popped up and I selected "Star Trek Online". It wanted to save a file to my computer. Here's the trick: I saved it to C drive (the other drive) and ran it as if I was on my first day, since it was a new drive -- however, as I was logged-in to this forum, the STO computer appeared to recognize who I was and up came a working game launcher!!! I'm currently patching for the first time in FIVE DAYS (I'm at 36.9% at the moment) and will let you know if I can successfully log-in when the patch is finished!
I realize not all players have two different drives in their computer. See if you can somehow tweak my method and MAKE IT SO! (Sorry, I had to say it!)
Chillax. No Ego. No Drama.
Like my alien? Watch THE VIDEO
Need custom graphics for you or your fleet? Click HERE
One more thing. My bypass did allow a successful game launcher patch. Once I started the game, Windows Firewall tried to block Star Trek Online, as if it had never seen it before; probably because of LoR. Just add it to your exceptions or, if a prompt comes up like it did for me, "unblock" it.
Happy gaming! ENGAGE!
Nope. Though, after someone tried to log into my account who wasn't me I really haven't tried since the only way this person could have gotten my account info was through what I still suspect was a fake TRIBBLE launcher that was being distributed.
And if that's the case, I refuse to log into the launcher again until one of the higher-ups can confirm with 100% certainty that their launcher and launcher patching system is fixed and secure.
Perhaps Perfect World might want to think about a secondary patching system? Like from within the client itself? That way should issues with hackers and their launcher crop up in the future, people like me still have an alternate method to patch and play.
@enterprise1701ax
Alternate drives are not my problem in this case as my game was installed on the C: drive, and I'm on a laptop making that the only drive I can install to.
HOLY TRIBBLE! I think it -might- work for me too. It's patching again as if it hasnt patched before, will let you know when its done.
Chillax. No Ego. No Drama.
Like my alien? Watch THE VIDEO
Need custom graphics for you or your fleet? Click HERE
I was pretty hopeful too last night as i tried the same thing and it did start patching, though somewhere along 800 mb the launcher window crashed and after restarting it, it won't start the download at all. Maybe I'll have better luck later when there aren't much players
the launcher doesn't crash on clicking login
but it doesn't do anything else either.
never even makes it so far as attempting to connect to controller tracker.
i've watched the network connectivity a few times, and it looks like the launcher is attempting to communicate with accounts.crypticstudios.com, and getting no reply, thus no verification of username/password.
-_________-
[]Yes []No
Mine worked for a while after 3 months of not working and then it had a major glich and crashed. I was so so devistated coz it would not run again. AFTER SEASON 8 WAS ON I HAVE BEEN HAVING THESE PROBLEMS!!! Please fix. Im getting pretty desperate now.
Agreed. I've been here for 1300+ days, and this is the first time i've actually EVER had problems with the game. It's doubly frustrating for me because the wife is letting me have a free gaming day, and i can't get the damn thing to get past the autolauncher update box.....