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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Get error when i try to log in

yuki109yuki109 Member Posts: 92 Arc User
edited May 2013 in Windows and General: PC, Network, and Other Technical Issues
i can only assume this is wher to put this. so i put my password and username in normaly then when i tryed to start the game i got this message where it usualy says Version ST:

"Error 31: a hog returned an error while trying to read. restart in (timer counts down from 10)"
Post edited by Unknown User on

Comments

  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited May 2013
    I had the same about 14 hours ago when I tried to load Azure space map (fleet event). It's really annoying and I am not sure if I should ever re-install this game. And I say that as an LTS with legacy pack pre-ordered ... but something inside me is telling me I should forget about it and move on.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • v12qboronyv12qborony Member Posts: 0 Arc User
    edited May 2013
    After patching I am not able to get past the Cryptic screen. I decided to check out the Cryptic files for the first time ever. Never had to do this, and I looked for the most recent issue. It was in Hog errors I believe. I also read something online about clicking diable on demand patching and the error on the launcher went away but now I dont get past the beginning of the Cryptic screen. This is what the folder showed.

    130520 18:33:32 2 Client[0 [NOENT]]: Invalid ea_id : 11 1945
    130520 18:33:32 3 Client[0 [NOENT]]: Invalid ea_id : 11 1946
    130520 18:33:32 4 Client[0 [NOENT]]: Error decompressing data. Verifying Files in the launcher may fix this issue.:
    130520 18:33:32 5 Client[0 [NOENT]]: Read wrong number of bytes: 13
    130520 18:33:32 6 Client[0 [NOENT]]: Missing DataList in Hogg file: 18 1946
    130520 18:33:32 7 Client[0 [NOENT]]: Unable to read from hogg file! : 18
    130520 18:34:02 2 Client[0 [NOENT]]: Invalid ea_id : 11 1945
    130520 18:34:02 3 Client[0 [NOENT]]: Invalid ea_id : 11 1946
    130520 18:34:02 4 Client[0 [NOENT]]: Error decompressing data. Verifying Files in the launcher may fix this issue.:
    130520 18:34:02 5 Client[0 [NOENT]]: Read wrong number of bytes: 13
    130520 18:34:02 6 Client[0 [NOENT]]: Missing DataList in Hogg file: 18 1946
    130520 18:34:02 7 Client[0 [NOENT]]: Unable to read from hogg file! : 18
    130520 18:41:09 2 Client[0 [NOENT]]: Invalid ea_id : 11 1945
    130520 18:41:09 3 Client[0 [NOENT]]: Invalid ea_id : 11 1946
    130520 18:41:09 4 Client[0 [NOENT]]: Error decompressing data. Verifying Files in the launcher may fix this issue.:
    130520 18:41:09 5 Client[0 [NOENT]]: Read wrong number of bytes: 13
    130520 18:41:09 6 Client[0 [NOENT]]: Missing DataList in Hogg file: 18 1946
    130520 18:41:09 7 Client[0 [NOENT]]: Unable to read from hogg file! : 18
    130520 18:48:44 2 Client[0 [NOENT]]: Invalid ea_id : 11 1945
    130520 18:48:44 3 Client[0 [NOENT]]: Invalid ea_id : 11 1946
    130520 18:48:44 4 Client[0 [NOENT]]: Error decompressing data. Verifying Files in the launcher may fix this issue.:
    130520 18:48:44 5 Client[0 [NOENT]]: Read wrong number of bytes: 13
    130520 18:48:44 6 Client[0 [NOENT]]: Missing DataList in Hogg file: 18 1946
    130520 18:48:44 7 Client[0 [NOENT]]: Unable to read from hogg file! : 18
    130520 18:49:15 2 Client[0 [NOENT]]: Invalid ea_id : 11 1945
    130520 18:49:15 3 Client[0 [NOENT]]: Invalid ea_id : 11 1946
    130520 18:49:15 4 Client[0 [NOENT]]: Error decompressing data. Verifying Files in the launcher may fix this issue.:
    130520 18:49:15 5 Client[0 [NOENT]]: Read wrong number of bytes: 13
    130520 18:49:15 6 Client[0 [NOENT]]: Missing DataList in Hogg file: 18 1946
    130520 18:49:15 7 Client[0 [NOENT]]: Unable to read from hogg file! : 18
    130520 18:54:26 2 Client[0 [NOENT]]: Invalid ea_id : 11 1945
    130520 18:54:26 3 Client[0 [NOENT]]: Invalid ea_id : 11 1946
    130520 18:54:26 4 Client[0 [NOENT]]: Error decompressing data. Verifying Files in the launcher may fix this issue.:
    130520 18:54:26 5 Client[0 [NOENT]]: Read wrong number of bytes: 13
    130520 18:54:26 6 Client[0 [NOENT]]: Missing DataList in Hogg file: 18 1946
    130520 18:54:26 7 Client[0 [NOENT]]: Unable to read from hogg file! : 18
    130520 19:02:37 2 Client[0 [NOENT]]: Invalid ea_id : 11 1945
    130520 19:02:37 3 Client[0 [NOENT]]: Invalid ea_id : 11 1946
    130520 19:02:37 4 Client[0 [NOENT]]: Error decompressing data. Verifying Files in the launcher may fix this issue.:
    130520 19:02:37 5 Client[0 [NOENT]]: Read wrong number of bytes: 13
    130520 19:02:37 6 Client[0 [NOENT]]: Missing DataList in Hogg file: 18 1946
    130520 19:02:37 7 Client[0 [NOENT]]: Unable to read from hogg file! : 18
    130520 19:16:20 2 Client[0 [NOENT]]: Invalid ea_id : 11 1945
    130520 19:16:20 3 Client[0 [NOENT]]: Invalid ea_id : 11 1946
    130520 19:16:20 4 Client[0 [NOENT]]: Error decompressing data. Verifying Files in the launcher may fix this issue.:
    130520 19:16:20 5 Client[0 [NOENT]]: Read wrong number of bytes: 13
    130520 19:16:20 6 Client[0 [NOENT]]: Missing DataList in Hogg file: 18 1946
    130520 19:16:20 7 Client[0 [NOENT]]: Unable to read from hogg file! : 18
  • turbionturbion Member Posts: 85 Arc User
    edited May 2013
    I'm getting the same error. I was expecting queues when attempting to log in the game, but I guess I was a bit optimistic :P

    Anyway, I hope this will be fixed quickly. I reckon there are a lot of issues atm, so we'll just have to be patient and try later.
  • zodiacstrikerzodiacstriker Member Posts: 2 Arc User
    edited May 2013
    I'm getting "Read wrong number of bytes: 13" every time I try to beam down to crateris on 3rd romulan mission. It also does something to my connection? since I can't access web or relog into game without restarting my pc. Not exactly the way I wanted to experience the new content.
  • turbionturbion Member Posts: 85 Arc User
    edited May 2013
    Well, the problem is still here. Any word on what is causing it?
  • yuki109yuki109 Member Posts: 92 Arc User
    edited May 2013
    I havn't been able to log into the game for 5 days how do i fix this

    at least it feels like 5 days
  • yuki109yuki109 Member Posts: 92 Arc User
    edited May 2013
    ok i can get onto the Tribble server fine but i get this error only when i try to log into holodeck
  • talzerotwotalzerotwo Member Posts: 0 Arc User
    edited May 2013
    I get this error, "Login failed for unknown reason". I would totally trade it for your error lol
    [SIGPIC]http://tinyurl.com/msywqm5[/SIGPIC]
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  • grandall32grandall32 Member Posts: 0 Arc User
    edited May 2013
    I'm in the same boat as all of you and this kinda pisses me off. I can understand bugs at the start, hell i was here for beta. but when you email support and get an automated message wanted you to go through and do everything you've done twice before....grrr
  • malevolence666malevolence666 Member Posts: 9 Arc User
    edited May 2013
    I have this problem as well. Have not been able to login since Monday.
  • yuki109yuki109 Member Posts: 92 Arc User
    edited May 2013
    Deleted everything to do with STO on my computer then downloaded and re installed it now nothing works.

    so i think it may have something to do with the Romulan update because people on holodeck have it but i didn't get it so that would explain why i can go on tribble where the updates are up to date and not holodeck where i didn't get the romulan update so that may be the problem


    if so is there anywhere i can download the updates?
  • mussolini1925mussolini1925 Member Posts: 0 Arc User
    edited May 2013
    i have the same problem as well, haven't been able to play game since Tuesday after update, what i get is

    130524 21:12:46 2 [1]: Error decompressing data. Verifying Files in the launcher may fix this issue.:
    130524 21:12:46 3 [1]: Read wrong number of bytes: 13
    130524 21:12:46 4 [1]: Missing DataList in Hogg file: 18
    130524 21:12:46 5 [1]: Unable to read from hogg file! : 18

    always the same hog error

    deleted all file in piggs folder and it seems to be a texture file that's not working, tried deleting it but it still crashes when it downloads it again:S

    it hangs when you try to force verify at the patching screen? left it for over an hour and it didn't change its meant to only take around 10 minutes to verify patch
  • maggerz3236maggerz3236 Member Posts: 3 Arc User
    edited May 2013
    I've been having problems like this as well, albeit a little different...

    Ever since about a week or so ago I haven't been able to patch my game, period. When it does try to patch (from the May 13th version to the current version), it would get a couple seconds in and then crash my entire computer. Blue screen, restart, all that. It wasn't until yesterday that I started seeing Error 31.
  • satchmo74satchmo74 Member Posts: 1 Arc User
    edited May 2013
    I was good until today, hit engage and the game crashes. . .
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