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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • tali9999tali9999 Member Posts: 173 Arc User
    edited May 2013
    One thing. The forum moderators are sure working at 100% efficiency.

    They are very fast at moving and deleting threads.

    Shows where all the ressources are allocated...
  • volkiravolkira Member Posts: 0 Arc User
    edited May 2013
    Retrieving list of Characters.......................................................


    Login failed for some unknown reason


    Thats what i get too when I try to login.

    Oh well back to Grim Dawn.
  • kryptonianbadboykryptonianbadboy Member Posts: 88 Arc User
    edited May 2013
    The attempt worked I was one for about 15 minutes then switched characters then the boot. Tried to log back in but for unknown reason I couldn t. Looks like I'll be watching the Big Bang Theory season 3 tonight.
    [SIGPIC][/SIGPIC]
    Check out "Welcome to the 77th" in the foundry!!!!
  • lan451lan451 Member Posts: 3,386 Arc User
    edited May 2013
    Because God hates us. :o

    What does God need with a starship?




    Oh and I'm getting this now too.
    JWZrsUV.jpg
    Mine Trap Supporter
  • chriscarroll29chriscarroll29 Member Posts: 16 Arc User
    edited May 2013
    same problem here
  • jmacomberjmacomber Member Posts: 8 Arc User
    edited May 2013
    Just finished patching, it opens to the log in screen, i log in, and then it stops at "Retrieving list of characters" for a few moments then goes to "Log in failed for unknown reason" Help?
  • omegasignasomegasignas Member Posts: 36 Arc User
    edited May 2013
    "scotty I need warp speed in 2 minutes or we're all dead"
  • tethran1tethran1 Member Posts: 10 Arc User
    edited May 2013
    Seriously? Did ANYONE test the version that would actually be going live?
    There must have been some change made between Tribble and Live that no-one thought to even check given that it seems now no-one can even log in!
    Instead we're stuck on the main menu screen!
    To find bugs buried in the game content is one thing.
    To find that you're unable to even get into the game is something else!

    Congratulations guys on another absolutely jaw-droppingly and awe-inspiringly brilliant patch.
  • gdeemergdeemer Member Posts: 49 Arc User
    edited May 2013
    Same issues for me.
    ========================
    Deemer
    Fleet Admiral
    Mechanized Dragons
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  • suzanna3suzanna3 Member Posts: 81 Arc User
    edited May 2013
    eventually...... got the patch downloaded, reached "retrieving list of characters screen" then get Login failed due to unknown reasons ((

    singularity_zps539276de.jpg
  • chrondorrchrondorr Member Posts: 0 Arc User
    edited May 2013
    Verily I say unto thee, Cryptic, thine game hath ceased to function. We are displeased here in the Continuum, and are wroth with frustration and deep angst. Get thine behinds on the problem!
  • ratmandu1979ratmandu1979 Member Posts: 0 Arc User
    edited May 2013
    People who have been playing for months on end now cannot get into the game due to returning people coming back just for the romulans. more servers please.
  • streethawkestreethawke Member Posts: 705 Arc User
    edited May 2013
    On a brighter note... I do like the new UI from the login screen at least :D
    b_ro.png
    When you want to break the mold


    BETA Tips and Tricks
    Never saw Pants in beta?
  • erawra1erawra1 Member Posts: 0 Arc User
    edited May 2013
    Same thing, for the record:

    Retrieving list of characters then "Login Failed for Unknown Reason"
  • zachverantzachverant Member Posts: 111 Arc User
    edited May 2013
    I need an PWE/Cryptic address to send my Booze Bill too while waiting for the "cannot login for unknown reasons" screen to go to...WOOT!!! time to play screen. I understand there was going to be issues for new patch...but...realllly...you all knew the ENTIRE Trek Universe was logging in today.

    If an LTS member cannot login, then what hope is there for the casual F2P player have.

    just sayin...:(

    see ya when I see ya...:confused:
    "Sips her PWE Koolaide and looks at alllll the goodies in the Z store"
    Badname Betty (PvP...PvE...STF...Trophy Hunter...Latnium Collector...Federation)
    Commander Morgana (PvP...PvE...STF...KDF)
    1000 day vet and LTS
    [SIGPIC][/SIGPIC] STO Join date: 7 Feb 2010
  • stonelokistoneloki Member Posts: 304 Arc User
    edited May 2013
    The issue isn't resolved cause something is broke, Iam guessing this has to do with gold members not getting their open toon slot for the Rommie's

    So I'll just come back tomorow, no use sitting here grumbling about it now.
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  • lpevanslpevans Member Posts: 8 Arc User
    edited May 2013
    I can't even download the patch. I can log into my account, the patch starts, but within a few seconds I get an error 'Cryptic Error Handling', and the whole window just shuts off. Anyone else experiencing this? I've had the same problem for over 2 hours.
  • sharky445sharky445 Member Posts: 60 Arc User
    edited May 2013
    Pathed fine but cannot login to character selection screen it sits there than the error.????????????
  • g4merlongleyg4merlongley Member Posts: 10 Arc User
    edited May 2013
    So first the romulans blow up there planet and now they blow the legacy of romulas? we just cant win.
  • jelly0jelly0 Member Posts: 560 Arc User
    edited May 2013
    Nope, you're lying. I've been in every single WoW's expansion release days, and every single one had slow logins, dropped connections, queues, and the like.

    I remember when they released pandaria expansion, omg it took like 3 hours to do the intro mission that now takes about 5 minutes.
  • sleazosleazo Member Posts: 1 Arc User
    edited May 2013
    Same problem here
  • kidkamikaze10kidkamikaze10 Member Posts: 0 Arc User
    edited May 2013
    I've been trying to log in for a while.

    I mean, can't they just say "server is full" or "server crashed", something besides "can't login for an unknown reason"

    It can't be THAT mysterious.
  • streethawkestreethawke Member Posts: 705 Arc User
    edited May 2013
    LOL really, in a thread from March? Aren't these new issues?
    b_ro.png
    When you want to break the mold


    BETA Tips and Tricks
    Never saw Pants in beta?
  • masterninja98masterninja98 Member Posts: 15 Arc User
    edited May 2013
    it is still happening to me too.
  • xenificationxenification Member Posts: 615 Arc User
    edited May 2013
    chrondorr wrote: »
    Verily I say unto thee, Cryptic, thine game hath ceased to function. We are displeased here in the Continuum, and are wroth with frustration and deep angst. Get thine behinds on the problem!

    If only we could click our fingers or wave our hands to do what we want :/


    side note; if we did have that power people would farm STFs haha as they'd just click their fingers at the very start then they'd be done lol
  • richmondhmsrichmondhms Member Posts: 2 Arc User
    edited May 2013
    Let me ask you this, does it come up with the message saying it's getting your character list, and then sits there for a few seconds longer than it should, and then get the failed login error?
    if so, I'm getting the same damn thing, and I think it's the game timing out.

    same here been the same since i updated shortly after the servers came back up, never got the game up and working

    they have been takeing lessons from EA after the Sim City Launch
  • acavalloacavallo Member Posts: 33 Arc User
    edited May 2013
    Add me to the list of folks unable to login for an unknown reason. :confused:
  • sunfranckssunfrancks Member Posts: 3,925 Arc User
    edited May 2013
    I just gave up trying to play the game. 2 minutes to take each item from one ship to another is just ridiculous.
    That and not being able to spend skill points due to lag still thinking I am the previous rank.

    After half an hour I just gave up lol
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  • roswellgornakroswellgornak Member Posts: 52 Arc User
    edited May 2013
    Reminds me of the rollout of Diablo III
  • bleapsbleaps Member Posts: 20 Arc User
    edited May 2013
    i am wondering why server is still up , personally id be on emergency fix-a-ma-bobs but each to there own
This discussion has been closed.