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2 May 2013 - Temporary Outage (Resolved!)

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  • comrademococomrademoco Member Posts: 1,694 Bug Hunter
    edited May 2013
  • zeuxidemus001zeuxidemus001 Member Posts: 3,357 Arc User
    edited May 2013
    Hardware failure, so does that mean the hamster actually did die? Will we have a memorial service? Where do we send flowers? *Weeping*

    Ummm everyone at Cryptic is glad they aren't that guy who is in charge of ummm what do they call it...
  • mushariagainmushariagain Member Posts: 304 Arc User
    edited May 2013
    Even if they are on their own server, they would still be on the same network. if a switch went bad, traffic is getting no where. Imagine entering a 5 way intersection and all the stop lights are red.

    I read something about a 5 way and red lights, now I'm too distracted to be angry - ok, Cryptic, take as long as you need. ;)
    [SIGPIC][/SIGPIC]

    I'm not THAT difficult to please, I just have a very low tolerance threshold for stupid BS! - George Carlin.
  • nomasakinomasaki Member Posts: 0 Arc User
    edited May 2013
    I want a Mook outfit for my character.
  • rylanadionysisrylanadionysis Member Posts: 3,359 Arc User
    edited May 2013
    Hardware failure can mean so many different things its hard to say for sure an ETA.

    Could be 2 hours if a drive swap, could be 12 hours if a whole blade needs replaced. Could be even a switch.
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    Fleet Admiral Rylana - Fed Tac - U.S.S Wild Card - Tactical Miracle Worker Cruiser
    Lifetime Subscriber since 2012 == 17,200 Accolades = RIP PvP and Vice Squad
    Chief of Starfleet Intelligence Service == Praise Cheesus
  • lonelder1983lonelder1983 Member Posts: 0 Arc User
    edited May 2013
    kirisee wrote: »
    We will blow them away....phasers vs. long swords....they all die die die HAHAHAHA

    They have magic.
  • jonathan#1031 jonathan Member Posts: 105 Arc User
    edited May 2013
    I knows what I am gonna do... I ams gonna count me toes... I got.... six on one foot I think... maybe be 3 or 10 or something on the left.... or is that the right?
    <|>< . . . <z^>< . . . <zX^>< <( (..) )> oO(There's always a bigger Fish in the sea.)
  • pureleadheadpureleadhead Member Posts: 45 Arc User
    edited May 2013
    Well this royally sucks. Last chance I'll have to play for 5 days and they crash the system. They better send some Zen or dilithium our way.
    [Insert Clever Signature Here]
  • boyscout1971boyscout1971 Member Posts: 40 Arc User
    edited May 2013
    you NEVER get a response to that. They've cut off the community from that kind of access
  • wilsonfrontierwilsonfrontier Member Posts: 32 Arc User
    edited May 2013
    I want to build a statue to the hamster. RIP, Cryptic Hamster. Or was s/he PWE Hamster?
  • mushariagainmushariagain Member Posts: 304 Arc User
    edited May 2013
    Ummm everyone at Cryptic is glad they aren't that guy who is in charge of ummm what do they call it...

    Do you mean the plug? Yeah, that guy's in deep! ;)
    [SIGPIC][/SIGPIC]

    I'm not THAT difficult to please, I just have a very low tolerance threshold for stupid BS! - George Carlin.
  • wargillwargill Member Posts: 0 Arc User
    edited May 2013
    The hardware failure was obviously on your end.

    What now its my hardware?? (Looks in pants) I'm still seeing spots I can't tell if it's down.
    Give me all your latinum... Hew-mon!!
  • pakledworldpakledworld Member Posts: 0 Arc User
    edited May 2013
    draoki wrote: »
    I knows what I am gonna do... I ams gonna count me toes... I got.... six on one foot I think... maybe be 3 or 10 or something on the left.... or is that the right?

    Sounds about right
    Pakled World Entertainment: Looking for things to make STO go since 2011.

    We have found it: General Server Stability. We are strong now...
  • comrademococomrademoco Member Posts: 1,694 Bug Hunter
    edited May 2013
    Hardware failure can mean so many different things its hard to say for sure an ETA.

    Could be 2 hours if a drive swap, could be 12 hours if a whole blade needs replaced. Could be even a switch.

    NO NO NO its called Neverwinter because everything is hot and fries the STO Databases.....
    6tviTDx.png

  • suuperduudesuuperduude Member Posts: 367 Arc User
    edited May 2013
    rinkster wrote: »
    Clearly all Cryptics games share at least some hardware.

    The last few days, following the launch of the NWN beta, we have been experiencing varying degress of problems in STO, culminating in todays catastrophic collapse.

    Now, I'm not tech wizard, but even I could predict that there'd be a huge surge in players when NWN launched and it doesn't take a techie to know that such a thing would stress out the hardware.

    So, i have some questions which I'd respectfully like Branflakes to ask of the technical team and post their replies here.

    Will there be dedicated hardware in place for the launch of both LoR and NWN when it goes fully live?

    Do cryptic accept that, without hardware dedicated to specific games, the sort of problem we've experienced today is inevitable if games are succesful and attract players?

    Does cryptic recognise that the launch of LoR is likely to attract a huge number of people on launch day, making the numbers that tried to log in the day the anniversary event went live pale into insignificence?

    Are they planning to radically expand server hardware capability, or are they hoping to sort it out with a software band-aid? Or, worse, are they just counting on our desire to play the new expansion to make us overlook the technical neglect?

    From the post by Flakes, it sounds more like a switch and not server. Since PWE runs all the games, it makes sense that all traffic going to Cryptic games go through the same hardware. For instance, if you're logging into STO or CO, you still travel through certain segments in a network. If a node went down going to Cryptic games, it would effect all games. This is one time I can't blame them. Hardware does go bad. Over heating or just typical life span can eventually kill a switch or router.
    --
    Lion Heart of Hammer Squadron
  • mattimeo97mattimeo97 Member Posts: 0 Arc User
    edited May 2013
    rinkster wrote: »
    Clearly all Cryptics games share at least some hardware.

    The last few days, following the launch of the NWN beta, we have been experiencing varying degress of problems in STO, culminating in todays catastrophic collapse.

    Now, I'm not tech wizard, but even I could predict that there'd be a huge surge in players when NWN launched and it doesn't take a techie to know that such a thing would stress out the hardware.

    So, i have some questions which I'd respectfully like Branflakes to ask of the technical team and post their replies here.

    Will there be dedicated hardware in place for the launch of both LoR and NWN when it goes fully live?

    Do cryptic accept that, without hardware dedicated to specific games, the sort of problem we've experienced today is inevitable if games are succesful and attract players?

    Does cryptic recognise that the launch of LoR is likely to attract a huge number of people on launch day, making the numbers that tried to log in the day the anniversary event went live pale into insignificence?

    Are they planning to radically expand server hardware capability, or are they hoping to sort it out with a software band-aid? Or, worse, are they just counting on our desire to play the new expansion to make us overlook the technical neglect?

    Dude.

    Seriously.

    July 2012.

    Was this whole post rhetorical in nature? Surely you've puzzled this out by now.
  • rylanadionysisrylanadionysis Member Posts: 3,359 Arc User
    edited May 2013
    you NEVER get a response to that. They've cut off the community from that kind of access

    Thats SOP with most MMO developers, because all they get is chewed on by the vocal minority of trolls that can never be pleased without constant freebies or things tailored to just them.

    Im surprised any communication ever comes down at all.
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    Fleet Admiral Rylana - Fed Tac - U.S.S Wild Card - Tactical Miracle Worker Cruiser
    Lifetime Subscriber since 2012 == 17,200 Accolades = RIP PvP and Vice Squad
    Chief of Starfleet Intelligence Service == Praise Cheesus
  • raventomoeraventomoe Member Posts: 723 Arc User
    edited May 2013
    I'm surprised by you all!

    We are all in Tribble here with the Servers Gorn to crup and you are Klingon to your lack of good jokes at Q's expense!

    Borg it up and live a little!
    "The Multiverse, the ultimate frontier..."
    Thus begins...Lyrical Trek
  • djxprimedjxprime Member Posts: 522 Arc User
    edited May 2013
    Wow. This is so long I may have to break out some of my old portable games.

    *Looks at dust collecting on the DS and PSP.*
    Kkerp5u.jpg?1

    "No matter where you go...there you are."
  • heyolejonnyboyheyolejonnyboy Member Posts: 0 Arc User
    edited May 2013
    I already hate neverwinter and i never played it.... and because of today.... i never will. good job
  • rinksterrinkster Member Posts: 3,549 Arc User
    edited May 2013
    They have magic.

    We have a Gorn.....
  • chronoss2012chronoss2012 Member Posts: 255 Arc User
    edited May 2013
  • dinos2012dinos2012 Member Posts: 65 Arc User
    edited May 2013
    Hardware failure can mean so many different things its hard to say for sure an ETA.

    Could be 2 hours if a drive swap, could be 12 hours if a whole blade needs replaced. Could be even a switch.
    could be a year they way you going !
  • austg76austg76 Member Posts: 56 Arc User
    edited May 2013
    well if patience is a virtue then i am out of patience....and virtue...late all...I tried to outlast the outage but it won....

    sad but true...:mad:
    What a World...Server Crash...Respawn....borg Invades ...Respawn...
  • dfbackdraft1dfbackdraft1 Member Posts: 24 Arc User
    edited May 2013
    This is what happens when you do business with the ferangi
    " To boldly Go... Till we run out of gas... "
  • innuwarriorinnuwarrior Member Posts: 305 Arc User
    edited May 2013
    Hardware failure can mean so many different things its hard to say for sure an ETA.

    Could be 2 hours if a drive swap, could be 12 hours if a whole blade needs replaced. Could be even a switch.

    Those are Scotty's times right? Else I want a job there, I can do it much faster for all of theses things.
    Jamal : Tactical space specialist. USS Bug Warrior and many others
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    Ka -tet Tier 5 fleet fully completed Starbase and fleet property
  • kiriseekirisee Member Posts: 446 Arc User
    edited May 2013
    At least Emergency Power to BS wasn't nerfed in the recent patches...


    lmao...nope...they folded to forum pressure finally...and good thing...would have killed 2 of my 14 toons if they hadn't caved in...but honestly...the change for change sake was stupid..
    "If everyone used Macs, we'd be working on how to get to Alpha Centauri rather than how to get to Mars."
  • zeuxidemus001zeuxidemus001 Member Posts: 3,357 Arc User
    edited May 2013
    Do you mean the plug? Yeah, that guy's in deep! ;)

    Yep whoever it is probally stuck in a deep dark hole with the hamsters. AND IS BEING EATEN ALIVE BY THE THING!
  • wilsonfrontierwilsonfrontier Member Posts: 32 Arc User
    edited May 2013
    Man if just like, 10% of you people would click on my sig link and reply to that thread we'd get the re-race option. C'mon, folks. Do a good deed!
  • chronoss2012chronoss2012 Member Posts: 255 Arc User
    edited May 2013
This discussion has been closed.