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XMPP connection now "Not Authorized"
midniteshadow7
Member Posts: 787 Arc User
Hi,
On the 14th Feb I left home and closed Pidgin that was successfully connected to around 30 chat channels that included multiple fleets and general registered chat channels.
When I arrived at work and loaded Pidgin, I get that the connection is "Not Authorized".
Checked work router/PC firewalls etc and nothing had changed or was blocking anything.
Then later that evening I got home and the same thing was happening.
So that means that the problem is not related to my internet connection, internet service provider, PC or any other proxy.
No settings have been changed in Pidgin.
My Perfect World account connection information has not changed either.
Apart from the repeated connection issues to Fleet chat channels that keeps happening after many updates that would only leave me with access to the general subscribed chat channels; I had not had any other issues with it.
Now 11 days later I still cannot access the XMPP chats... any ideas why?
Many thanks, MidNiteShadow7
On the 14th Feb I left home and closed Pidgin that was successfully connected to around 30 chat channels that included multiple fleets and general registered chat channels.
When I arrived at work and loaded Pidgin, I get that the connection is "Not Authorized".
Checked work router/PC firewalls etc and nothing had changed or was blocking anything.
Then later that evening I got home and the same thing was happening.
So that means that the problem is not related to my internet connection, internet service provider, PC or any other proxy.
No settings have been changed in Pidgin.
My Perfect World account connection information has not changed either.
Apart from the repeated connection issues to Fleet chat channels that keeps happening after many updates that would only leave me with access to the general subscribed chat channels; I had not had any other issues with it.
Now 11 days later I still cannot access the XMPP chats... any ideas why?
Many thanks, MidNiteShadow7
Post edited by Unknown User on
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Comments
It seems that although I have access to the Tribble shard from the launcher, it will not allow me to login any more. Nor can I copy over any characters.
As being registered for Tribble is the criteria for using XMPP, I am guessing that this is why I cannot login in to that either.
I shall raise an in-game support ticket and see where that gets me!
As far as the XMMP I was *under* the impression that you had to be gold/lifer. But I personally dont use the program =|
Maybe something went funny with your account and its glitched out your tribble access?
as my XMPP through Trillian is still working here.
5,000+ Hours in STO? Yes, Yes i do.
[SIGPIC][/SIGPIC]
Fleet Leader of "Icarus Factor" - The official fleet of Pothole Studios.
STO Guides for your Android? Yes. Yes we do. STO Guides - Google Play.
I can now login into Tribble, but I am still unable to copy over a character.
I was a Gold member and a member pre-F2P. I moved down to Silver a little while ago, but the XMPP chat had been working whilst I was a Silver player.
I was not a beta tester and it had been working for a long time, so I know that is not one of the reasons.
So far I've not heard anything back from my support ticket, but as mention above I can now access previously copied over characters on Tribble!
Still cannot copy over characters to Tribble and access is still not authorised on XMPP.
But tried to copy to Tribble again, and it still failed!
There must be something wrong that is related to my account and to tribble that is, one, stopping me from copying a character to tribble, and secondly, is stopping me from using XMPP.
Cryptic, please help! I really miss being able to keep in touch and help people via XMPP and most importantly cannot copy a toon to play the new content with if it is not fixed soon!
But still getting the 'Not Authorized' message when trying to connect via XMPP!
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Original Handle: the_orig_jean_luc_picard
Was the error message you received "Not Authorized" as well?
STO Devs, could it be related due to the fact I went from Gold to Silver?
I know it shouldn't and after I went to silver everything was still working to begin with!
But so far I cannot come up with any other reason for this happening to me and not others and that is the only thing I know that happened to my account near to the time that the error started.