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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Launcher Crashes when I Press Login

dcgamer360dcgamer360 Member Posts: 0 Arc User
edited March 2013 in Windows and General: PC, Network, and Other Technical Issues
Hi

I'm having trouble with my Launcher. When i got to log in a fill in my username and password and press Login and the whole Launcher Crashes and i get that Cryptic Error popup.

I've tried reinstalling multiple times to no avail. Hoping someone can help me

http://pastebin.com/Va1iLyEx is my dxdiag

let me know if you need anything else.
Post edited by dcgamer360 on

Comments

  • crowerrrrcrowerrrr Member Posts: 2 Arc User
    edited February 2013
    I have your problem to (((( I not fix it yet. Wright me, when you fix it.

    UPD! I fix it!!!! Close TeamViewer end STO workin!!!
  • bambam42bambam42 Member Posts: 0 Arc User
    edited February 2013
    Verified fix and I would like to say an unacceptable bug if you ask me... can we get an eta for fixing this?
  • truejiggawattstruejiggawatts Member Posts: 0 Arc User
    edited March 2013
    I am new to STO and have been trying to play the game for a week now. It worked few times but usually I cannot seem to get pass by the launcher. I either get a blank white window that sometimes says "Loading. Please wait." or I get to the login/password prompt and when I try to login (click "Login") the launcher crashes and I get this "CrypticError: Oops!". Been looking for some helpful information and a solution to this big issue but havent had any luck. Anyone have an idea?

    Like I said. Occasionally the game will start and I can play. But 95% of the time I get the launcher crash error. The game itself, once I am ingame works perfectly.

    I am running Win8 pro 64bit btw.

    EDIT: Sometimes when I get the blank white launcher window another IE (which is IE10 on Windows 8) window will pop up after a while with URL saying "res://ieframe.dll/dnserrordiagoff_webOC.htm"

    P.S. Dont have TeamViewer installed.
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