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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Is it just me or do the servers disconnect alot?

itpalgitpalg Member Posts: 340 Arc User
edited March 2013 in Windows and General: PC, Network, and Other Technical Issues
I can stay logged into MMOGs like EQ II for days on end without ever being kicked if not in a gh/housing zone. In the past week of new play, I have been kicked at least 6 times.

The most recent server non-response caused the first Foundry mission I tried to bug out, having a door closed at the start (has to be a bug that a door is there closed when the door is open when you enter the first time) after restarting the mission twice.

I wasted 90 minutes on this mission that started at the beginning of the daily Foundry special. What a waste of time. I had to drop it.
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Post edited by itpalg on

Comments

  • stardestroyer001stardestroyer001 Member Posts: 2,615 Arc User
    edited February 2013
    I agree with you, there's an inordinate amount of server disconnects and Server Not Responding messages, ever since S7. I just finished a PVP match, in that time I had the Server Not Responding come up at least a dozen times.
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  • lan451lan451 Member Posts: 3,386 Arc User
    edited February 2013
    Yeah, I've been getting booted from the server quite a bit. I got booted around 9 times today, always after a 30-50 second server not responding message.
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  • tom61stotom61sto Member Posts: 3,674 Arc User
    edited February 2013
    What region are you in and who is your ISP? Have you run a traceroute perchance?

    I'm not having any issues currently, and haven't heard any buzz in chat about connection problems.
  • itpalgitpalg Member Posts: 340 Arc User
    edited February 2013
    tom61sto wrote: »
    What region are you in and who is your ISP? Have you run a traceroute perchance?

    I'm not having any issues currently, and haven't heard any buzz in chat about connection problems.

    USA, Comast. As I said it never happens with any other MMOG I play. EQ II doesn't log you out like other games (this one puts you AFK so fast. You can't even TRIBBLE without being put in AFK mode; at least you are not logged out in 30 min like another game).
    ITPaladin.png
  • olivia211olivia211 Member Posts: 675 Arc User
    edited February 2013
    disconnects are quite rare for me. Even when I am on for a few hours, I never DC. I think DCs for me are about once a week.

    If you are in the US, sometimes this site can help you figure out if there is a problem with your ISP or a connection line.

    http://www.internetpulse.net/

    It lists the companies that own data lines and from time to time, you can see that there is an issue beyond what Cryptic can control. It could also be the path your connection takes to get to the STO servers. You can also do a tracert here:

    http://www.yougetsignal.com/tools/visual-tracert/

    It tells you how many hops it takes to get from your location to another. The lower the hops, the better. If you have a lot of hops, that can cause problems with your connectivity. Also keep in mind that if you use a wireless connection at home that in itself is a hop. If possible, directly connect to your router.

    Since we are on the topic, in case you are dealing with lag issues, you can check your internet speed and ping here:

    http://speedtest.net/

    While a faster download speed is good, what you are looking for when online gaming is a low ping. My ping averages about 105 which is pretty good. I have seen people with a ping as low as 8, but that's on a super fast connection.

    I hope some of this helps you understand a little more. If not, well...

    never gonna give you up! never gonna let you down! never gonna turn around...and hurt you! never gonna make you cry, never gonna say goodbye. never gonna tell around and desert you!

    I've had that song in my head for 3 days. Now you deal with it.
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  • onyxmonolithonyxmonolith Member Posts: 0 Arc User
    edited February 2013
    My ping is listed as 15 ms on that site, but I can't stay logged into the game for over 10-15 minutes at a time before it kicks me these days.

    2531641781.png

    Certainly not as good as I'd like considering the amount I pay Time Warner Cable for my internet service, but also nothing there that would explain the constant disconnects I experience from both Perfect World games I play - STO and CO - now.
  • itpalgitpalg Member Posts: 340 Arc User
    edited March 2013
    Still happening.

    5 times today...

    Sometimes as I am just going through sector space, other times when changing zones...
    ITPaladin.png
  • darthpostaldarthpostal Member Posts: 245 Arc User
    edited March 2013
    Getting random disconnects every 5-10 minutes for the last 2 hours. :confused:
  • aeternaliaeternali Member Posts: 24 Arc User
    edited March 2013
    stardestroyer001 wrote: »
    I agree with you, there's an inordinate amount of server disconnects and Server Not Responding messages, ever since S7. I just finished a PVP match, in that time I had the Server Not Responding come up at least a dozen times.

    Totally agree here.
  • tpolebreakertpolebreaker Member Posts: 266 Arc User
    edited March 2013
    Been doing it a lot to me tonight for the past 3 hours ish. Never done it this much before.
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  • mushariagainmushariagain Member Posts: 304 Arc User
    edited March 2013
    Grrr, Cryptic, what have you done to the servers now? They were working fine last time I checked, WTF?!? :mad:
    [SIGPIC][/SIGPIC]

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  • pmarekpmarek Member Posts: 11 Arc User
    edited March 2013
    Registering an incresed amount of disconnections from server. Everytime I trace the packets during disconnect, they are getting lost on atlas.cogentco.com servers/routers.

    I doubt Cryptic has anything to do with them. They are servers in the middle of the way from my PC to STO server, so the data not even get close enough to Cryptic network. It's fault of the providers. Don't blame Cryptic for it. They are helpless about it as we are.


    TRACE #1:

    1 < 1 ms 1 ms 1 ms 10.0.0.138
    2 40 ms 40 ms 42 ms 88.103.200.45
    3 45 ms 42 ms 42 ms 65.196.broadband14.iol.cz [90.181.196.65]
    4 44 ms 41 ms 43 ms 194.228.190.177
    5 44 ms 40 ms 45 ms 194.228.190.193
    6 44 ms 41 ms 41 ms 5.53.0.89
    7 102 ms 103 ms 61 ms Xe3-3-0-0-grtpartv1.red.telefonica-wholesale.net [94.142.121.30]
    8 65 ms 63 ms 63 ms Xe0-1-3-0-grtparix1.red.telefonica-wholesale.net [213.140.36.157]
    9 103 ms 64 ms 62 ms 213.140.52.134
    10 66 ms 64 ms 65 ms te0-7-0-8.mpd21.par01.atlas.cogentco.com [130.117.1.69]
    11 64 ms 66 ms 67 ms te0-0-0-1.mpd21.lon13.atlas.cogentco.com [130.117.2.6]
    12 * * 69 ms te0-3-0-1.mpd21.lon13.atlas.cogentco.com [130.117.0.181]
    13 * * * Vypr?el časov? limit ??dosti.
    14 * * * Vypr?el časov? limit ??dosti.
    15 * * * Vypr?el časov? limit ??dosti.
    16 * * 154 ms 208.95.185.41


    TRACE #2:

    1 < 1 ms < 1 ms 1 ms 10.0.0.138
    2 40 ms 41 ms 41 ms 88.103.200.45
    3 44 ms 42 ms 42 ms 65.196.broadband14.iol.cz [90.181.196.65]
    4 46 ms 45 ms 41 ms 194.228.190.177
    5 44 ms 46 ms 42 ms 194.228.190.193
    6 41 ms 41 ms 41 ms 5.53.0.89
    7 42 ms 63 ms 103 ms Xe7-0-2-0-grtparix3.red.telefonica-wholesale.net [84.16.12.174]
    8 100 ms 62 ms 131 ms Xe0-1-2-0-grtpareq1.red.telefonica-wholesale.net [213.140.37.101]
    9 61 ms 63 ms 63 ms Xe2-0-4-0-grtparix1.red.telefonica-wholesale.net [94.142.117.102]
    10 64 ms 62 ms 63 ms te0-7-0-8.mpd21.par01.atlas.cogentco.com [130.117.1.69]
    11 65 ms 67 ms 69 ms te0-4-0-6.mpd21.lon13.atlas.cogentco.com [154.54.37.157]
    12 * * * Vypr?el časov? limit ??dosti.
    13 * * * Vypr?el časov? limit ??dosti.
    14 * * * Vypr?el časov? limit ??dosti.
    15 * * * Vypr?el časov? limit ??dosti.
    16 * * * Vypr?el časov? limit ??dosti.
    17 * * * Vypr?el časov? limit ??dosti.
    18 * * * Vypr?el časov? limit ??dosti.
    19 * * * Vypr?el časov? limit ??dosti.
    20 * * * Vypr?el časov? limit ??dosti.
    21 * * * Vypr?el časov? limit ??dosti.
    22 * * * Vypr?el časov? limit ??dosti.
    23 * * * Vypr?el časov? limit ??dosti.
    24 * * * Vypr?el časov? limit ??dosti.
    25 * * * Vypr?el časov? limit ??dosti.
    26 * * * Vypr?el časov? limit ??dosti.
    27 * * * Vypr?el časov? limit ??dosti.
    28 * * * Vypr?el časov? limit ??dosti.
    29 * * * Vypr?el časov? limit ??dosti.
    30 * * 152 ms 208.95.185.41
  • chandlerasharichandlerashari Member Posts: 348 Arc User
    edited March 2013
    same has been happening to me...

    i can log on to the servers ok initially, but then it just drops me at "Retrieving list of maps"
    [SIGPIC][/SIGPIC]
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  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited March 2013
    pmarek wrote: »
    Registering an incresed amount of disconnections from server. Everytime I trace the packets during disconnect, they are getting lost on atlas.cogentco.com servers/routers.


    TRACE #1:

    1 < 1 ms 1 ms 1 ms 10.0.0.138
    2 40 ms 40 ms 42 ms 88.103.200.45
    3 45 ms 42 ms 42 ms 65.196.broadband14.iol.cz [90.181.196.65]
    4 44 ms 41 ms 43 ms 194.228.190.177
    5 44 ms 40 ms 45 ms 194.228.190.193
    6 44 ms 41 ms 41 ms 5.53.0.89
    7 102 ms 103 ms 61 ms Xe3-3-0-0-grtpartv1.red.telefonica-wholesale.net [94.142.121.30]
    8 65 ms 63 ms 63 ms Xe0-1-3-0-grtparix1.red.telefonica-wholesale.net [213.140.36.157]
    9 103 ms 64 ms 62 ms 213.140.52.134
    10 66 ms 64 ms 65 ms te0-7-0-8.mpd21.par01.atlas.cogentco.com [130.117.1.69]
    11 64 ms 66 ms 67 ms te0-0-0-1.mpd21.lon13.atlas.cogentco.com [130.117.2.6]
    12 * * 69 ms te0-3-0-1.mpd21.lon13.atlas.cogentco.com [130.117.0.181]
    13 * * * Vypr?el časov? limit ??dosti.
    14 * * * Vypr?el časov? limit ??dosti.
    15 * * * Vypr?el časov? limit ??dosti.
    16 * * 154 ms 208.95.185.41

    ...
    Trace indicates the issue is with the Cogent Communications Trans-Atlantic cable link. (london to boston) There's been several reports about this issue the past few days...

    About the only thing that you could try is the Euro Proxy option of the Launcher, which could shift the connection to a different Trans-Atlantic provider, that may have better (or worse) performance that what you currently have...

    (You could probably blame the problems on all the Netflix users watching streaming videos in Europe, as by Internet Rules, Streaming Video has priority over more mundane traffic... )
  • itpalgitpalg Member Posts: 340 Arc User
    edited March 2013
    ...and again in the middle of sitting in space while doing my doff stuff.
    ITPaladin.png
  • itpalgitpalg Member Posts: 340 Arc User
    edited March 2013
    OMG twice again.

    I am sitting in space in a mission and it just disconnects.

    I have no issues what so ever with any other game I play.
    ITPaladin.png
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