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What is the Arc Client?
Install Arc

IMPORTANT: Launcher testing complete, maintenance complete ETA 1/31 @ 12PM/noon PST

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Comments

  • wild1mammothwild1mammoth Member Posts: 0 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com (208.95.185.41) over a maximum of 30 hops:

    1 <1 ms <1ms <1ms
    2 5ms 5ms 5ms 217.32.144.166
    3 6ms 5ms 6ms 217.32.144.206
    4 8ms 8ms 8ms 213.120.181.58
    5 7ms 7ms 7ms 217.41.169.213
    6 8ms 8ms 8ms 217.41.169.109
    7 7ms 7ms 7ms 19.159.251.201
    8 16ms 15ms 15ms core1-to-0-4-0-17.ilford.ukcore.bt.net (109.159.251.53)
    9 13ms 14ms 12ms corel1-pos9-1.telehouse.ukcore.bt.net (194.74.65.114)
    10 12ms 13ms 12ms t2as1-tge1-4.uk-lon1.eu.bt.net (166.49.211.141)
    11 15ms 13ms 12ms 166-49-211-38.eu.bt.net (166.49.211.38)
    12 124ms 90ms 90ms xe-3-0-0.bos11.ip4.tinet.net (141.136.109.138)
    13 89ms * 90ms internap-gw.ip4.tinet.net(77.67.77.54)
    14 91ms 91ms 91ms border11.te7-1-bbnet1.bsn.pnap.net (63.251.128.41)
    15 89ms 89ms 89ms perfectworldent-4.border11.bsn.pnap.net (216.52.61.78)
    16 * * * Request timed out.
    17 * * * Request timed out
    18 * * * Request timed out
    19 * * * Request timed out
    20 * * * Request timed out
    21 * * * Request timed out
    22 * * * Request timed out
    23 * * * Request timed out
    24 * * * Request timed out
    25 * * * Request timed out
    26 * * * Request timed out
    27 * * * Request timed out
    28 * * * Request timed out
    29 * * * Request timed out
    30 * * * Request timed out

    Trace complete.
  • locozocolocozoco Member Posts: 41 Arc User
    edited January 2013
    Tracerts are hopping just fine, but the Launcher is failing to connect every time.


    "Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support."
  • jonnymindjonnymind Member Posts: 11
    edited January 2013
    timeout from Fastweb Italy

    gian@hplin:~/Progetti/FalconRepo/falcon$ tracepath patchserver.crypticstudios.com
    1: hplin.local 0.105ms pmtu 1500
    1: 10.189.56.1 37.637ms asymm 2
    1: 10.189.56.1 35.339ms asymm 2
    2: 10.2.105.154 35.932ms
    3: 10.251.221.201 35.217ms
    4: 10.251.216.26 34.858ms
    5: 10.251.217.1 35.902ms asymm 3
    6: 10.247.124.197 35.059ms asymm 4
    7: 10.251.221.186 35.230ms asymm 5
    8: 10.2.8.121 35.015ms asymm 6
    9: 10.2.0.21 34.925ms asymm 7
    10: 10.254.0.254 35.134ms asymm 8
    11: 10.254.9.202 35.318ms asymm 9
    12: 89.96.200.154 35.731ms asymm 10
    13: 93.57.68.9 47.151ms asymm 10
    14: 93.57.68.1 83.764ms asymm 10
    15: xe-0-2-0.rom21.ip4.tinet.net 47.939ms asymm 10
    16: xe-1-2-0.bos11.ip4.tinet.net 148.511ms
    17: internap-gw.ip4.tinet.net 169.749ms asymm 16
    18: border11.te7-1-bbnet1.bsn.pnap.net 140.162ms asymm 16
    19: perfectworldent-4.border11.bsn.pnap.net 141.071ms asymm 17
  • terryukterryuk Member Posts: 0 Arc User
    edited January 2013
    For the trouble of not being able to get on just give us the ships now save us time lol :P
  • wenom4wenom4 Member Posts: 123 Arc User
    edited January 2013
    i try to re-download game
    http://download.perfectworld.com/sto/ST.25.20121026a.8_EN.exe
    this doesnt work at all :(
  • leveslylevesly Member Posts: 53 Arc User
    edited January 2013
    AS always Cryptic Launcher auto update tried twice then told me to check my connection and contact tech support.


    Ping tests:

    C:\******\****>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 14 ms 12 ms 15 ms 10.49.80.1
    2 13 ms 12 ms 10 ms nott-core-2a-ae7-1053.network.virginmedia.net [8
    0.7.83.81]
    3 14 ms 14 ms 22 ms leed-bb-1c-ae4-0.network.virginmedia.net [62.253
    .174.61]
    4 32 ms 22 ms 32 ms nrth-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.122]
    5 75 ms 18 ms 20 ms brhm-bb-1c-et-400-0.network.virginmedia.net [62.
    253.174.225]
    6 19 ms 20 ms 19 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 26 ms 25 ms 23 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 117 ms * 109 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 129 ms 111 ms 109 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 249 ms 227 ms 217 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 108 ms 123 ms 110 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 107 ms 107 ms 110 ms playstartrekonline.eu [208.95.185.44]

    Trace complete.


    C:\****\*****>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 10 ms 10 ms 12 ms 10.49.80.1
    2 26 ms 17 ms 17 ms nott-core-2b-ae7-1055.network.virginmedia.net [8
    0.7.83.209]
    3 18 ms 18 ms 17 ms nrth-bb-1c-ae13-0.network.virginmedia.net [62.25
    3.174.65]
    4 22 ms 19 ms 22 ms brhm-bb-1c-et-400-0.network.virginmedia.net [62.
    253.174.225]
    5 19 ms 18 ms 18 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    6 23 ms 22 ms 25 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    7 104 ms 107 ms 110 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    8 108 ms 109 ms 112 ms internap-gw.ip4.tinet.net [77.67.77.54]
    9 111 ms 109 ms 107 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    10 116 ms 110 ms 122 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • hatche1hatche1 Member Posts: 13 Arc User
    edited January 2013
    Hello all I am having a problem yet again with the launcher updater. As soon as the maintence had finished on the servers I tried many time to log back into the game but supprise suppirse i am getting the error message "Unable to establish connection to patch server"

    I am asking in here if anyone else is having the same problem as I want to get in asap to do the mission to get the new retrofit ships which if i cant get in within time i cannot get them lol

    thanks for any replys.
  • jamesvt1jamesvt1 Member Posts: 0 Arc User
    edited January 2013
    It's broken again.


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\James>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 8 ms 4 ms 1 ms **********
    2 21 ms 21 ms 31 ms *********
    3 49 ms 25 ms 20 ms dtr01mnchtn-gbe-1-7.mnch.tn.charter.com [96.34.7
    0.44]
    4 9 ms 11 ms 16 ms dtr02mnchtn-tge-0-5-0-7.mnch.tn.charter.com [96.
    34.69.83]
    5 21 ms 19 ms 20 ms crr02kgpttn-tge-0-3-0-3.kgpt.tn.charter.com [96.
    34.69.130]
    6 30 ms 35 ms 26 ms crr12spbgsc-tge-0-1-0-12.spbg.sc.charter.com [96
    .34.68.63]
    7 27 ms 31 ms 32 ms bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.5
    0]
    8 40 ms 43 ms 42 ms cha-b1-link.telia.net [213.248.86.173]
    9 33 ms 34 ms 36 ms atl-bb1-link.telia.net [80.91.245.206]
    10 34 ms 42 ms 31 ms sprint-ic-155360-atl-bb1.c.telia.net [80.239.161
    .90]
    11 35 ms 43 ms 34 ms sl-st20-atl-5-0-0.sprintlink.net [144.232.0.29]

    12 46 ms 33 ms 49 ms sl-crs2-atl-0-6-2-0.sprintlink.net [144.232.20.1
    14]
    13 40 ms 37 ms 38 ms 144.232.5.211
    14 45 ms 47 ms 43 ms 144.232.10.46
    15 49 ms 55 ms 49 ms sl-crs2-rly-0-0-3-0.sprintlink.net [144.232.8.16
    5]
    16 62 ms 54 ms 59 ms sl-crs2-pen-0-0-5-0.sprintlink.net [144.232.20.1
    10]
    17 53 ms 58 ms 54 ms sl-crs2-nyc-0-4-0-1.sprintlink.net [144.232.20.1
    43]
    18 55 ms 56 ms 59 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.2
    3]
    19 56 ms 58 ms 56 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    20 99 ms 188 ms 133 ms sl-internap-190725-0.sprintlink.net [144.223.45.
    50]
    21 120 ms 102 ms 185 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    22 72 ms 86 ms 57 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 66 ms 60 ms 57 ms fr.startrekonline.com [208.95.185.44]

    Trace complete
  • artanisenartanisen Member Posts: 431 Arc User
    edited January 2013
    yea same here 907am server time
    cant get the launcher to load up.
  • grungepunk5kgrungepunk5k Member Posts: 11 Arc User
    edited January 2013
    It lives!!! :D

    edit: Nevermind. I saw the box open up and thought it was alive only to find out that it's only slightly less dead when it's unable to open the frame inside the launcher box.
  • prestonpoolprestonpool Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 192.168.1.1
    2 * * * Request timed out.
    3 9 ms 8 ms 7 ms te-8-1-ur01.naugusta.ga.augusta.comcast.net [68.
    86.139.161]
    4 8 ms 9 ms 9 ms te-8-4-ur02.naugusta.ga.augusta.comcast.net [68.
    86.203.146]
    5 13 ms 10 ms 9 ms te-9-3-ar02.augusta.ga.augusta.comcast.net [68.8
    6.203.149]
    6 16 ms 15 ms 14 ms te-0-2-0-4-cr01.charlotte.nc.ibone.comcast.net [
    68.86.93.245]
    7 29 ms 25 ms 18 ms pos-3-8-0-0-cr01.56marietta.ga.ibone.comcast.net
    [68.86.89.21]
    8 21 ms 21 ms 19 ms pos-0-2-0-0-pe01.56marietta.ga.ibone.comcast.net
    [68.86.86.166]
    9 67 ms 53 ms 17 ms 173.167.56.74
    10 18 ms 16 ms 17 ms sl-st21-atl-0-0.sprintlink.net [144.232.0.31]
    11 19 ms 18 ms 18 ms sl-crs2-atl-0-4-0-0.sprintlink.net [144.232.18.1
    34]
    12 23 ms 22 ms 25 ms 144.232.5.211
    13 30 ms 30 ms 29 ms 144.232.10.46
    14 47 ms 32 ms 30 ms sl-crs2-rly-0-0-3-0.sprintlink.net [144.232.8.16
    5]
    15 36 ms 34 ms 35 ms sl-crs2-pen-0-8-3-0.sprintlink.net [144.232.4.16
    6]
    16 37 ms 34 ms 40 ms sl-crs2-nyc-0-9-3-0.sprintlink.net [144.232.20.9
    4]
    17 45 ms 47 ms 39 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.2
    3]
    18 44 ms 43 ms 41 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    19 41 ms 40 ms 42 ms sl-internap-190725-0.sprintlink.net [144.223.45.
    50]
    20 41 ms 41 ms 44 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    21 60 ms 46 ms 54 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * 41 ms 208.95.185.41

    Trace complete.
  • philosopherephilosophere Member Posts: 607 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms 3 ms mymodem
    2 8 ms 12 ms 8 ms bas1-cornwall24_lo0_SYMP.net.bell.ca [64.230.200
    .241]
    3 10 ms 11 ms 10 ms dis36-ottawa23_9-1-0_100_.net.bell.ca [64.230.58
    .62]
    4 23 ms 23 ms 23 ms CORE2-NEWYORK83_POS6-0-0_core.net.bell.ca [64.23
    0.187.86]
    5 23 ms 23 ms 22 ms dcr4-so-3-0-0.newyork.savvis.net [216.89.91.133]

    6 21 ms 21 ms 21 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    7 27 ms 30 ms 28 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    8 29 ms 28 ms 28 ms 206.28.97.137
    9 29 ms 28 ms 29 ms internap.Boston.savvis.net [208.172.51.230]
    10 29 ms 28 ms 28 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    11 33 ms 35 ms 36 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 28 ms 28 ms 29 ms www.playstartrek.fr [208.95.185.44]

    Trace complete.

    tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 2 ms 2 ms 1 ms mymodem
    2 10 ms 9 ms 8 ms bas1-cornwall24_lo0_SYMP.net.bell.ca [64.230.200
    .241]
    3 11 ms 11 ms 11 ms dis36-ottawa23_9-1-0_100_.net.bell.ca [64.230.58
    .62]
    4 24 ms 22 ms 24 ms bx4-newyork83_pos_2_0_0.net.bell.ca [64.230.187.
    18]
    5 24 ms 26 ms 24 ms dcr4-so-3-0-0.newyork.savvis.net [216.89.91.133]

    6 22 ms 22 ms 23 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    7 46 ms 32 ms 32 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    8 31 ms 30 ms 30 ms 206.28.97.137
    9 31 ms 31 ms 31 ms internap.Boston.savvis.net [208.172.51.230]
    10 31 ms 31 ms 30 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    11 37 ms 34 ms 36 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 30 ms 31 ms 30 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
    Are we there yet?
  • misoratkovacmisoratkovac Member Posts: 23 Arc User
    edited January 2013
    Trying to update launcher.
    Please be patient.

    ----

    Loading. Please Wait.


    18:10h (10 mins after maintenance over ETA)
    Flota/Fleet: TNT Grupa
    Drzava/Country: BiH/Bosnia

    [SIGPIC][/SIGPIC]
  • lirdeklirdek Member Posts: 0 Arc User
    edited January 2013
    Have a look on the text in red just above your thread.....
  • neotericneoteric Member Posts: 2 Arc User
    edited January 2013
    Trace Success.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms 1 ms 1 ms 192.168.1.1
    2 19 ms 19 ms 18 ms cpc10-nrte23-2-0-gw.8-4.cable.virginmedia.com [8
    6.27.94.1]
    3 16 ms 18 ms 17 ms nrth-core-2a-ae2-1725.network.virginmedia.net [2
    13.106.254.81]
    4 48 ms 46 ms 23 ms nrth-bb-1a-ae2-0.network.virginmedia.net [213.10
    5.159.205]
    5 15 ms 16 ms 24 ms nrth-bb-1b-ae0-0.network.virginmedia.net [62.253
    .185.118]
    6 20 ms 23 ms 19 ms ae0.lon11.ip4.tinet.net [77.67.65.157]
    7 113 ms 96 ms 94 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    8 95 ms 99 ms 96 ms internap-gw.ip4.tinet.net [77.67.77.54]
    9 95 ms 95 ms 97 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    10 115 ms 106 ms 108 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 97 ms 99 ms 96 ms 208.95.185.41

    Trace complete.
  • tcgrandpa#3038 tcgrandpa Member Posts: 302 Arc User
    edited January 2013
    canada can't launch

    tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.10.1
    2 9 ms 8 ms 7 ms x.x.x.x
    3 21 ms 23 ms 23 ms 24.244.9.66
    4 36 ms 33 ms 36 ms rc2so-tge0-15-5-0-1.cg.shawcable.net [66.163.77.202]
    5 33 ms 33 ms 33 ms xe-11-2-1.edge4.Chicago3.Level3.net [4.53.98.89]
    6 34 ms 32 ms 31 ms 208.174.226.209
    7 36 ms 34 ms 37 ms cr2-tengig-0-5-3-0.chd.savvis.net [206.28.96.5]
    8 55 ms 55 ms 56 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]
    9 55 ms 55 ms 55 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
    10 65 ms 65 ms 62 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    11 64 ms 63 ms 64 ms 206.28.97.137
    12 63 ms 60 ms 58 ms internap.Boston.savvis.net [208.172.51.230]
    13 61 ms 61 ms 60 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    14 70 ms 71 ms 73 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    15 64 ms 63 ms 68 ms startrekonline.fr [208.95.185.44]

    Trace complete.

    tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.10.1
    2 7 ms 7 ms 7 ms x.x.x.x
    3 15 ms 16 ms 16 ms 24.244.9.66
    4 36 ms 36 ms 34 ms rc2wh-tge0-1-2-0-1.vc.shawcable.net [66.163.77.206]
    5 31 ms 31 ms 32 ms xe-9-2-0.edge4.Chicago3.Level3.net [4.53.98.49]
    6 35 ms 34 ms 35 ms 208.174.226.209
    7 37 ms 34 ms 35 ms cr2-tengig-0-5-3-0.chd.savvis.net [206.28.96.5]
    8 56 ms 55 ms 54 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]
    9 58 ms 113 ms 59 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
    10 63 ms 66 ms 62 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    11 63 ms 66 ms 63 ms 206.28.97.137
    12 62 ms 59 ms 61 ms internap.Boston.savvis.net [208.172.51.230]
    13 61 ms 59 ms 61 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    14 66 ms 71 ms 72 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    15 62 ms 59 ms 61 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.

    tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.10.1
    2 13 ms 7 ms 51 ms x.x.x.x
    3 28 ms 16 ms 16 ms 24.244.9.66
    4 38 ms 35 ms 35 ms rc2so-tge0-15-5-0-1.cg.shawcable.net [66.163.77.202]
    5 34 ms 32 ms 31 ms xe-11-1-3.edge4.Chicago3.Level3.net [4.53.98.85]
    6 30 ms 31 ms 32 ms 208.174.226.213
    7 32 ms 50 ms 33 ms cr2-tengig-0-5-3-0.chd.savvis.net [206.28.96.5]
    8 53 ms 55 ms 59 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]
    9 54 ms 57 ms 59 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
    10 65 ms 62 ms 62 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    11 99 ms 62 ms 61 ms 206.28.97.137
    12 61 ms 58 ms 62 ms internap.Boston.savvis.net [208.172.51.230]
    13 59 ms 64 ms 65 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    14 67 ms 70 ms 71 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * 64 ms 208.95.185.41

    Trace complete.
    be thinks your having interneal server issues by that last trace, load balancing gone amuck?

    Robert
  • blu3drag0n1977blu3drag0n1977 Member Posts: 47 Arc User
    edited January 2013
    Unable to connect to launcher patch server.
    i just ran a trace route on the two addresses.
    Here is the results.
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\******>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms Chads [192.168.1.1]
    2 177 ms 176 ms 178 ms 10.140.154.1
    3 31 ms 24 ms 23 ms 172.30.23.49
    4 24 ms 21 ms 23 ms 172.30.23.49
    5 197 ms 156 ms 211 ms 12.249.212.21
    6 207 ms 219 ms 213 ms cr1.cgcil.ip.att.net [12.122.99.22]
    7 213 ms 229 ms 161 ms cgcil02jt.ip.att.net [12.122.81.17]
    8 172 ms 177 ms 177 ms 144.232.25.149
    9 28 ms 28 ms 27 ms 144.232.1.105
    10 35 ms 54 ms 35 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.1
    86]
    11 47 ms 52 ms 49 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.1
    09]
    12 51 ms 52 ms 52 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    13 51 ms 59 ms 51 ms sl-internap-190725-0.sprintlink.net [144.223.45.
    50]
    14 52 ms 51 ms 57 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    15 58 ms 53 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    and
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\*****>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 1 ms <1 ms 1 ms Chads [192.168.1.1]
    2 173 ms 175 ms 177 ms 10.140.154.1
    3 22 ms 33 ms 32 ms 172.30.23.49
    4 22 ms 21 ms 21 ms 172.30.23.49
    5 230 ms 179 ms 167 ms 12.249.240.21
    6 203 ms 211 ms 213 ms cr2.cgcil.ip.att.net [12.122.132.250]
    7 215 ms 207 ms 215 ms cgcil02jt.ip.att.net [12.122.81.17]
    8 225 ms 217 ms 226 ms 144.232.25.149
    9 216 ms 211 ms 181 ms 144.232.1.105
    10 224 ms 239 ms 230 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.1
    86]
    11 227 ms 238 ms 245 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.1
    09]
    12 262 ms 265 ms 218 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    13 253 ms 224 ms 239 ms 208.30.215.82
    14 249 ms 155 ms 63 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    15 56 ms 52 ms 52 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    16 51 ms 37 ms 37 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
  • thetokenbritthetokenbrit Member Posts: 0 Arc User
    edited January 2013
    I just hope this doesn't create more problems. I don't want another day like Monday.
  • xindi359xindi359 Member Posts: 0 Arc User
    edited January 2013
    Hurry!My hands are shaking :)
  • zeratkzeratk Member Posts: 409
    edited January 2013
    Hi Captains,

    As tests are continuing, we're going to be extending our maintenance. A new ETA will be provided as soon as one is available.

    Cheers,

    Brandon =/\=

    How about schedule more time for mainteance in the future, and then suprise your customers with an early success?! Don't you know Scotty at Cryptic?

    Now your customers only will moan all the time, until you are finished with testing.
    This is Crypticverse... :mad:
  • noegenicnoegenic Member Posts: 9 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 10 ms 12 ms 7 ms 10.16.128.1
    2 9 ms 15 ms 9 ms ip98-173-132-214.cl.ri.cox.net [98.173.132.214]

    3 10 ms 44 ms 12 ms ip98-173-132-222.cl.ri.cox.net [98.173.132.222]

    4 34 ms 35 ms 35 ms 68.1.4.133
    5 36 ms 36 ms 36 ms dpr1-ge-2-0-0-299.virginiaequinix.savvis.net [20
    8.173.158.1]
    6 37 ms 38 ms 37 ms cr2-tengig0-7-3-0.washington.savvis.net [204.70.
    197.246]
    7 43 ms 42 ms 43 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
    8 43 ms 43 ms 43 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    9 51 ms 49 ms 50 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    10 49 ms 51 ms 52 ms 206.28.97.137
    11 44 ms 47 ms 44 ms internap.Boston.savvis.net [208.172.51.230]
    12 43 ms 48 ms 47 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    13 49 ms 53 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    14 * * 44 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>
  • jamesdaxjamesdax Member Posts: 159 Arc User
    edited January 2013
    What an epic way to start of your anniversary event. Nicely done. :rolleyes:
  • picard99picard99 Member Posts: 82 Arc User
    edited January 2013
    So game is online or offline? Nothing works :(
  • kedourkedour Member Posts: 4 Arc User
    edited January 2013
    tracert -h 20 accounts.crypticstudios.com

    V?pis trasy k accounts.crypticstudios.com [208.95.185.165]
    s nejv??e 20 směrov?n?mi:

    1 2 ms 2 ms 1 ms 20.4.168.192.in-addr.arpa [192.168.4.20]
    2 2 ms 4 ms 3 ms <censored>
    3 3 ms 2 ms 2 ms 209.141.200.10.in-addr.arpa [10.200.141.209]
    4 4 ms 4 ms 3 ms 209.80.32.10.in-addr.arpa [10.32.80.209]
    5 5 ms 5 ms 8 ms 33.254.200.10.in-addr.arpa [10.200.254.33]
    6 3 ms 4 ms 4 ms 1.0.32.10.in-addr.arpa [10.32.0.1]
    7 4 ms 5 ms 4 ms gw.cznet.cz [82.208.57.181]
    8 4 ms 5 ms 3 ms R4MX.vl91.cas.ip-anywhere.net [81.0.192.35]
    9 4 ms 6 ms 4 ms prag-b3-link.telia.net [213.248.104.89]
    10 5 ms 5 ms 66 ms prag-bb1-link.telia.net [213.155.132.164]
    11 59 ms 23 ms 22 ms ffm-bb1-link.telia.net [80.91.246.12]
    12 24 ms 22 ms 22 ms ffm-b10-link.telia.net [213.155.134.135]
    13 17 ms 16 ms 17 ms xe-1-2-1.fra61.ip4.tinet.net [77.67.72.13]
    14 105 ms 104 ms 105 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    15 105 ms 102 ms 103 ms internap-gw.ip4.tinet.net [77.67.77.54]
    16 103 ms 104 ms 105 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    17 117 ms 105 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    18 106 ms 103 ms 105 ms accounts.crypticstudios.com [208.95.185.165]

    Trasov?n? bylo dokončeno.

    tracert -h 20 launcher.startrekonline.com

    V?pis trasy k launcher.startrekonline.com [208.95.185.44]
    s nejv??e 20 směrov?n?mi:

    1 2 ms 1 ms 1 ms 20.4.168.192.in-addr.arpa [192.168.4.20]
    2 3 ms 2 ms 2 ms <censored>
    3 2 ms 3 ms 2 ms 209.141.200.10.in-addr.arpa [10.200.141.209]
    4 6 ms 3 ms 3 ms 209.80.32.10.in-addr.arpa [10.32.80.209]
    5 5 ms 6 ms 4 ms 33.254.200.10.in-addr.arpa [10.200.254.33]
    6 3 ms 4 ms 5 ms 1.0.32.10.in-addr.arpa [10.32.0.1]
    7 5 ms 5 ms 4 ms gw.cznet.cz [82.208.57.181]
    8 4 ms 3 ms 3 ms R3N.vl94.cas.ip-anywhere.net [81.0.192.61]
    9 5 ms 4 ms 4 ms prag-b3-link.telia.net [213.248.104.89]
    10 4 ms 4 ms 4 ms prag-bb1-link.telia.net [213.155.131.62]
    11 23 ms 23 ms 22 ms ffm-bb1-link.telia.net [80.91.246.136]
    12 23 ms 24 ms 27 ms ffm-b10-link.telia.net [213.155.134.135]
    13 20 ms 21 ms 20 ms xe-1-2-0.fra61.ip4.tinet.net [77.67.95.181]
    14 190 ms 122 ms 123 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    15 116 ms 118 ms 120 ms internap-gw.ip4.tinet.net [77.67.77.54]
    16 119 ms 119 ms 118 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    17 129 ms 127 ms 122 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    18 * * * Vypr?el časov? limit ??dosti.
    19 * * * Vypr?el časov? limit ??dosti.
    20 * * * Vypr?el časov? limit ??dosti.

    Trasov?n? bylo dokončeno.

    153nyio.jpg
  • tymerstotymersto Member Posts: 433 Arc User
    edited January 2013
    Here we go again...

    Did tracert for launcher.startrekonline.com and accounts.crypticstudios.com . Results below...
    Just tried to bring the launcher up and it is trying to come up, finally.


    C:\WINDOWS\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms launcher.startrekonline.com [208.95.185.44]
    2 35 ms 19 ms 25 ms 10.108.1.1
    3 85 ms 136 ms 18 ms c12.mwcomm.net [208.94.79.225]
    4 12 ms 14 ms 14 ms c04.mwcomm.net [208.94.79.233]
    5 24 ms 29 ms 24 ms c03.mwcomm.net [208.94.79.245]
    6 29 ms 39 ms 24 ms c02.mwcomm.net [208.94.79.249]
    7 18 ms 24 ms 19 ms c01.mwcomm.net [208.94.79.253]
    8 28 ms 30 ms 34 ms 12.249.212.237
    9 33 ms 31 ms 37 ms cr1.cgcil.ip.att.net [12.122.99.22]
    10 35 ms 105 ms 159 ms cgcil02jt.ip.att.net [12.122.81.17]
    11 33 ms 29 ms 55 ms 144.232.25.149
    12 24 ms 29 ms 29 ms 144.232.1.105
    13 33 ms 34 ms 44 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.186]
    14 58 ms 54 ms 49 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.109]
    15 108 ms 49 ms 59 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
    16 68 ms 64 ms 54 ms 208.30.215.82
    17 48 ms 69 ms 59 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    18 52 ms 55 ms 49 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    19 48 ms 49 ms 54 ms launcher.startrekonline.com [208.95.185.44]

    Trace complete.


    C:\WINDOWS\system32>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms accounts.crypticstudios.com [208.95.185.165]
    2 14 ms 14 ms 20 ms 10.108.1.1
    3 18 ms 10 ms 19 ms c12.mwcomm.net [208.94.79.225]
    4 75 ms 89 ms 25 ms c04.mwcomm.net [208.94.79.233]
    5 17 ms 19 ms 14 ms c03.mwcomm.net [208.94.79.245]
    6 23 ms 19 ms 19 ms c02.mwcomm.net [208.94.79.249]
    7 33 ms 29 ms 19 ms c01.mwcomm.net [208.94.79.253]
    8 38 ms 20 ms 29 ms 12.249.212.237
    9 23 ms 29 ms 30 ms cr1.cgcil.ip.att.net [12.122.99.22]
    10 39 ms 19 ms 34 ms cgcil02jt.ip.att.net [12.122.81.17]
    11 29 ms 48 ms 29 ms 144.232.25.149
    12 28 ms 31 ms 33 ms 144.232.1.105
    13 47 ms 35 ms 44 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.186]
    14 58 ms 59 ms 54 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.109]
    15 66 ms 53 ms 54 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
    16 56 ms 84 ms 59 ms 208.30.215.82
    17 54 ms 49 ms 89 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    18 61 ms 52 ms 59 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    19 48 ms 49 ms 44 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.


    Thank you for the time...
    STO CBT Player - 400 day+ Vet, Currently Silver
    Cryptic, would you actulaly like me to spend actual Money? It's Simple:
    • Full, Story-driven, select from start 1-50 Klingon Side
    • Scrap current Lock Box & Lobi system for something more reasonable
    • Expand Dil and Rep/Fleet Marks to regular story content
  • sboslayersboslayer Member Posts: 0 Arc User
    edited January 2013
    Glasgow, Scotland, UK.

    Trace routes are successful and then subsequently fail. Speedtest Speed results, http://www.speedtest.net/result/2476221335.png

    This is a Successful 2 and 1 fail.


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Denis>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 59 ms 18 ms 9 ms cpc1-ruth8-2-0-gw.14-1.cable.virginmedia.com [82
    .25.170.1]
    2 9 ms 7 ms 7 ms renf-core-2a-ae4-2094.network.virginmedia.net [8
    2.23.161.149]
    3 14 ms 19 ms 15 ms manc-bb-1c-ae13-0.network.virginmedia.net [62.25
    3.174.37]
    4 13 ms 15 ms 15 ms manc-bb-1d-ae2-0.network.virginmedia.net [62.253
    .174.93]
    5 20 ms 17 ms 14 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 16 ms 60 ms 14 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 18 ms 19 ms 19 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 109 ms 107 ms 107 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 106 ms 108 ms 107 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 104 ms 102 ms 101 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 102 ms 106 ms 108 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 103 ms 114 ms 109 ms de.startrekonline.com [208.95.185.44]

    Trace complete.

    C:\Users\Denis>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 9 ms 11 ms 7 ms cpc1-ruth8-2-0-gw.14-1.cable.virginmedia.com [82
    .25.170.1]
    2 9 ms 7 ms 7 ms renf-core-2a-ae4-2094.network.virginmedia.net [8
    2.23.161.149]
    3 14 ms 12 ms 23 ms manc-bb-1c-ae13-0.network.virginmedia.net [62.25
    3.174.37]
    4 24 ms 12 ms 11 ms manc-bb-1d-ae2-0.network.virginmedia.net [62.253
    .174.93]
    5 16 ms 15 ms 19 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 14 ms 15 ms 15 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 19 ms 19 ms 19 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 110 ms 111 ms 112 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 107 ms 105 ms 107 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 104 ms 102 ms 106 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 109 ms 125 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\Denis>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 26 ms 12 ms 11 ms cpc1-ruth8-2-0-gw.14-1.cable.virginmedia.com [82
    .25.170.1]
    2 9 ms 7 ms 16 ms renf-core-2a-ae4-2094.network.virginmedia.net [8
    2.23.161.149]
    3 24 ms 21 ms 14 ms manc-bb-1c-ae13-0.network.virginmedia.net [62.25
    3.174.37]
    4 26 ms 12 ms 14 ms manc-bb-1d-ae2-0.network.virginmedia.net [62.253
    .174.93]
    5 19 ms 16 ms 15 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 16 ms 22 ms 23 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 26 ms 23 ms 22 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 117 ms 127 ms 111 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 108 ms 123 ms 111 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 197 ms 116 ms 255 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 122 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 111 ms 109 ms 110 ms de.startrekonline.com [208.95.185.44]

    Trace complete.
  • searchmansearchman Member Posts: 2 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms mymodem [192.168.2.1]
    2 8 ms 9 ms 9 ms bas5-toronto46_lo0_SYMP.net.bell.ca [64.230.8.16
    3]
    3 25 ms 9 ms 9 ms agg1-toronto21_9-3-0_100.net.bell.ca [64.230.59.
    112]
    4 21 ms 23 ms 27 ms bx6-chicago23_POS0-3-0-0.net.bell.ca [64.230.186
    .202]
    5 23 ms 22 ms 23 ms dcr1-so-3-1-0.chicago.savvis.net [208.175.10.85]

    6 21 ms 20 ms 21 ms 204.70.204.217
    7 21 ms 21 ms 23 ms cr2-tengig-0-5-0-0.chicago.savvis.net [204.70.20
    0.110]
    8 35 ms 34 ms 35 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]

    9 37 ms 36 ms 36 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    10 43 ms 40 ms 44 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    11 40 ms 40 ms 41 ms 206.28.97.137
    12 44 ms 44 ms 58 ms internap.Boston.savvis.net [208.172.51.230]
    13 41 ms 40 ms 40 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    14 45 ms 52 ms 40 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    15 39 ms 42 ms 42 ms 208.95.185.41

    Trace complete.
  • lolimpicardlolimpicard Member Posts: 309
    edited January 2013
    I just hope this doesn't create more problems. I don't want another day like Monday.

    Like Monday and Tuesday... and today: Wednesday.
    [SIGPIC][/SIGPIC]
    He's dead, Jim.
  • xastirxxastirx Member Posts: 71 Arc User
    edited January 2013
    The problem im getting is the launcher says loading please wait. once thats gone on for about 2 minutes, it an IE window comes on and says cannot display web page. 2 minutes after that, the launcher changes to say the same thing.
  • djezc#0623 djezc Member Posts: 81 Arc User
    edited January 2013
    opens launcher sort of its just all white with loading please wait
This discussion has been closed.