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IMPORTANT: Launcher testing complete, maintenance complete ETA 1/31 @ 12PM/noon PST

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  • Options
    sparm92sparm92 Member Posts: 6 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Susan O'Connor>tracert pachserver.crypticstudios.com

    Tracing route to pachserver.crypticstudios.com [67.215.65.132]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms ROUTER [192.168.2.1]
    2 38 ms 28 ms 29 ms cable-mac1.nassny04-ar4001.nyroc.rr.com [74.76.2
    48.1]
    3 13 ms 8 ms 8 ms gig4-44.nassny04-rtr001.alb.northeast.rr.com [24
    .29.44.237]
    4 10 ms 12 ms 12 ms rdc-74-76-241-38.alb.northeast.rr.com [74.76.241
    .38]
    5 19 ms 23 ms 23 ms rdc-74-76-241-193.alb.northeast.rr.com [74.76.24
    1.193]
    6 24 ms 23 ms 23 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    7 20 ms 21 ms 21 ms 107.14.17.169
    8 66 ms 56 ms 56 ms ae9.edge3.Newark1.Level3.net [4.68.63.21]
    9 56 ms 68 ms 57 ms ae-31-51.ebr1.Newark1.Level3.net [4.69.156.30]
    10 * * * Request timed out.
    11 56 ms 56 ms 59 ms ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]

    12 114 ms 56 ms 57 ms ae-14-60.car4.NewYork1.Level3.net [4.69.155.6]
    13 56 ms 56 ms 57 ms SPLICE-COMM.car4.NewYork1.Level3.net [4.53.94.21
    8]
    14 59 ms 60 ms 76 ms hit-nxdomain.opendns.com [67.215.65.132]

    Trace complete.

    C:\Users\Susan O'Connor>tracert pachserver.crypticstudios.com
    Ant my router that's a relief.
  • Options
    legoorlegoor Member Posts: 19 Arc User
    edited January 2013
    Read the OP. This is a launcher test. The outage is intentional. Due to the maintenance everyone is already out of the game, making this the perfect time to do said tests.
    Gottcha ;)
  • Options
    fadmbambamfadmbambam Member Posts: 656 Arc User
    edited January 2013
    yep - I still can't get to the launcher...
  • Options
    puttenhamputtenham Member Posts: 1,052 Arc User
    edited January 2013
    im hoping we do not have a crappy experience like last week.. (somehow i think were headed there) too bad you choose to a day as meaningfull as today to "test" new connections that could go so wrong for you..

    here is my info..

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Matthew>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 2 ms 192.168.0.1
    2 29 ms 29 ms 29 ms 10.9.50.1
    3 150 ms 183 ms 139 ms P0-3-1-5.BSTNMA-LCR-21.verizon-gni.net [130.81.3
    5.212]
    4 140 ms 183 ms 185 ms so-3-0-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.1
    51.218]
    5 190 ms 235 ms 409 ms 0.ge-1-0-0.XL3.BOS4.ALTER.NET [152.63.19.229]
    6 188 ms 352 ms 346 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    7 330 ms 594 ms 554 ms internap-gw.customer.alter.net [65.207.236.58]
    8 636 ms 920 ms 820 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 829 ms 819 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • Options
    dukhatnaranekdukhatnaranek Member Posts: 24 Arc User
    edited January 2013
    About an hour later, still nothing. No updater connection.

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 13 ms 5 ms 6 ms 10.106.64.1
    3 12 ms 6 ms 6 ms gig4-2-21.wnslme08-rtr001.ne.northeast.rr.com [2
    4.31.156.192]
    4 12 ms 13 ms 13 ms rdc-204-210-69-180.ne.northeast.rr.com [204.210.
    69.180]
    5 59 ms 41 ms 38 ms rdc-204-210-69-49.ne.northeast.rr.com [204.210.6
    9.49]
    6 35 ms 34 ms 39 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    7 59 ms 39 ms 38 ms 107.14.17.172
    8 38 ms 41 ms 43 ms ae-4-0.cr0.dca20.tbone.rr.com [66.109.6.28]
    9 54 ms 46 ms 39 ms 107.14.19.135
    10 42 ms 40 ms 39 ms 107.14.16.34
    11 39 ms 39 ms 43 ms cr2-tengig0-8-5-0.washington.savvis.net [204.70.
    206.241]
    12 43 ms 44 ms 45 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
    13 46 ms 46 ms 44 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    14 52 ms 51 ms 52 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    15 63 ms 53 ms 49 ms 206.28.97.137
    16 44 ms 43 ms 42 ms internap.Boston.savvis.net [208.172.51.230]
    17 43 ms 52 ms 49 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    18 53 ms * 55 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 6 ms 6 ms 7 ms 10.106.64.1
    3 29 ms 12 ms 6 ms gig4-2-22.wnslme08-rtr001.ne.northeast.rr.com [2
    4.31.156.194]
    4 19 ms 34 ms 14 ms rdc-204-210-69-180.ne.northeast.rr.com [204.210.
    69.180]
    5 35 ms 33 ms 31 ms rdc-204-210-69-49.ne.northeast.rr.com [204.210.6
    9.49]
    6 30 ms 33 ms 39 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    7 65 ms 43 ms 48 ms ae-0-0.cr0.nyc30.tbone.rr.com [66.109.6.26]
    8 45 ms 57 ms 53 ms 66.109.9.30
    9 38 ms 37 ms 39 ms 107.14.19.135
    10 37 ms 37 ms 42 ms 107.14.16.34
    11 38 ms 48 ms 39 ms cr2-tengig0-8-5-0.washington.savvis.net [204.70.
    206.241]
    12 44 ms 57 ms 42 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
    13 47 ms 47 ms 46 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    14 55 ms 66 ms 50 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    15 50 ms 49 ms 49 ms 206.28.97.137
    16 57 ms 45 ms 50 ms internap.Boston.savvis.net [208.172.51.230]
    17 46 ms 47 ms 50 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    18 57 ms 53 ms 52 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    Just as an update. Not that it's much of one.
  • Options
    ladyvampiressladyvampiress Member Posts: 13 Arc User
    edited January 2013
    Unable to connect to patch Viewer. Please check your internet viewer. if problem persist contact technical support
  • Options
    graham6411graham6411 Member Posts: 38 Arc User
    edited January 2013
    Getting the Following Error:

    Title:Connection Problem
    Dialog: Unable to establish Connection to Patch Server. Please Check your Internet Connection. If Problem Persist, Please Contact Technical Support.

    Tracert Results:

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\Graham Armitage>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
    2 26 ms 23 ms 23 ms 02dd98be.bb.sky.com [2.221.152.190]
    3 22 ms 22 ms 21 ms 10.245.190.1
    4 42 ms 39 ms 39 ms AVelizy-152-1-9-187.w82-120.abo.wanadoo.fr [82.1
    20.8.187]
    5 37 ms 48 ms 36 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
    6 105 ms 104 ms 115 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    7 131 ms 122 ms 121 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 123 ms 122 ms 122 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    9 116 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\Graham Armitage>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
    2 23 ms 22 ms 23 ms 02dd98be.bb.sky.com [2.221.152.190]
    3 22 ms 22 ms 22 ms 10.245.190.1
    4 45 ms 37 ms 39 ms AVelizy-152-1-9-187.w82-120.abo.wanadoo.fr [82.1
    20.8.187]
    5 36 ms 36 ms 36 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
    6 106 ms 105 ms 105 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    7 123 ms 122 ms 121 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 121 ms 122 ms 122 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 122 ms 125 ms 120 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\Graham Armitage>
    Known as @graham6410 in game
  • Options
    thetokenbritthetokenbrit Member Posts: 0 Arc User
    edited January 2013
    Unable to connect to launcher. Can't wait to do the mission and get the Ambassador class!
  • Options
    legoorlegoor Member Posts: 19 Arc User
    edited January 2013
    Unable to connect to patch Viewer. Please check your internet viewer. if problem persist contact technical support
    I think where all getting that error ;) Its nothing, they will have it up a going in no time :)
  • Options
    deathsprodigydeathsprodigy Member Posts: 0 Arc User
    edited January 2013
    Hope all that everyone is doing helps to sort the prob

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms Router.Home [***.***.*.*]
    2 42 ms 42 ms 41 ms cr1.lwwdra.uk.easynet.net [87.87.251.4]
    3 * * * Request timed out.
    4 43 ms 48 ms 47 ms ip-84-38-37-50.easynet.co.uk [84.38.37.50]
    5 48 ms 47 ms 47 ms te0-6-0-5.er10.thlon.ov.easynet.net [89.200.134.
    219]
    6 41 ms 41 ms 42 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
    7 116 ms 117 ms 117 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    8 116 ms 115 ms 117 ms internap-gw.ip4.tinet.net [77.67.77.54]
    9 115 ms 115 ms 119 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    10 115 ms 124 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • Options
    tymerstotymersto Member Posts: 433 Arc User
    edited January 2013
    Again from Illinois, South of Chicago...
    Included tracert to Accounts listing as well...

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 4 ms 12 ms 2 ms 208.95.185.41
    2 17 ms 9 ms 36 ms 10.108.1.1
    3 11 ms 9 ms 14 ms c12.mwcomm.net [208.94.79.225]
    4 23 ms 14 ms 25 ms c04.mwcomm.net [208.94.79.233]
    5 18 ms 14 ms 19 ms c03.mwcomm.net [208.94.79.245]
    6 24 ms 39 ms 45 ms c02.mwcomm.net [208.94.79.249]
    7 23 ms 40 ms 24 ms c01.mwcomm.net [208.94.79.253]
    8 28 ms 19 ms 40 ms 12.249.212.237
    9 40 ms 74 ms 34 ms cr1.cgcil.ip.att.net [12.122.99.22]
    10 48 ms 24 ms 35 ms cgcil02jt.ip.att.net [12.122.81.17]
    11 23 ms 44 ms 24 ms 144.232.25.149
    12 38 ms 39 ms 44 ms 144.232.1.105
    13 62 ms 32 ms 41 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.186]
    14 54 ms 54 ms 49 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.109]
    15 53 ms 49 ms 54 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
    16 74 ms 132 ms 56 ms sl-internap-190725-0.sprintlink.net [144.223.45.50]
    17 60 ms 59 ms 69 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    18 113 ms 95 ms 54 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\WINDOWS\system32>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 208.95.185.165
    2 11 ms 17 ms 4 ms 10.108.1.1
    3 19 ms 19 ms 16 ms c12.mwcomm.net [208.94.79.225]
    4 29 ms 12 ms 15 ms c04.mwcomm.net [208.94.79.233]
    5 29 ms 39 ms 28 ms c03.mwcomm.net [208.94.79.245]
    6 26 ms 24 ms 20 ms c02.mwcomm.net [208.94.79.249]
    7 53 ms 15 ms 25 ms c01.mwcomm.net [208.94.79.253]
    8 24 ms 34 ms 29 ms 12.249.212.237
    9 53 ms 36 ms 30 ms cr1.cgcil.ip.att.net [12.122.99.22]
    10 39 ms 24 ms 24 ms cgcil02jt.ip.att.net [12.122.81.17]
    11 40 ms 77 ms 35 ms 144.232.25.149
    12 24 ms 29 ms 24 ms 144.232.1.105
    13 38 ms 31 ms 39 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.186]
    14 65 ms 79 ms 54 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.109]
    15 58 ms 64 ms 45 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
    16 104 ms 44 ms 60 ms 208.30.215.82
    17 64 ms 50 ms 69 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    18 49 ms 53 ms 49 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.


    Thank you for the time...
    STO CBT Player - 400 day+ Vet, Currently Silver
    Cryptic, would you actulaly like me to spend actual Money? It's Simple:
    • Full, Story-driven, select from start 1-50 Klingon Side
    • Scrap current Lock Box & Lobi system for something more reasonable
    • Expand Dil and Rep/Fleet Marks to regular story content
  • Options
    nightdragon69nightdragon69 Member Posts: 9 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 10 ms 7 ms 7 ms 10.5.128.1
    3 9 ms 9 ms 10 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 12 ms 10 ms 44 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 15 ms 13 ms 15 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 14 ms 13 ms 13 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 18 ms 19 ms 19 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 93 ms 107 ms 93 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 104 ms 95 ms 92 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 93 ms 92 ms 93 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 * 93 ms 106 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 94 ms 91 ms 91 ms 208.95.185.41

    Trace complete.

    C:\Users\fred>
  • Options
    kimmymkimmym Member Posts: 1,317 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Kim>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
    2 8 ms 7 ms 8 ms L100.BSTNMA-VFTTP-94.verizon-gni.net [98.118.100
    .1]
    3 8 ms 9 ms 9 ms G0-5-5-1.BSTNMA-LCR-21.verizon-gni.net [130.81.1
    89.30]
    4 10 ms 9 ms 11 ms so-3-0-0-0.BOS-BB-RTR1.verizon-gni.net [130.81.1
    51.218]
    5 12 ms 11 ms 12 ms 0.so-0-2-0.XL3.BOS4.ALTER.NET [152.63.16.137]
    6 11 ms 11 ms 11 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    7 15 ms 17 ms 14 ms internap-gw.customer.alter.net [65.207.236.58]
    8 24 ms 32 ms 17 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 * 22 ms 29 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\Kim>


    nettest.exe failed to connect after multiple tries

    I have Verizon FiOS
    I once again match my character. Behold the power of PINK!
    kimmym_5664.jpg
    Fleet Admiral Space Orphidian Possiblities Wizard
  • Options
    silverasilvera Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [version 6.2.9200]
    (c) 2012 Microsoft Corporation. Tous droits r?serv?s.

    C:\WINDOWS\System32>tracert patchserver.crypticstudios.com

    D?termination de l'itin?raire vers patchserver.crypticstudios.com [208.95.185.41
    ]
    avec un maximum de 30 sauts*:

    1 1 ms 1 ms 1 ms livebox.home [192.168.1.1]
    2 17 ms 17 ms 17 ms AClermont-Ferrand-256-1-121-1.w90-10.abo.wanadoo
    .fr [90.10.192.1]
    3 17 ms 31 ms 17 ms 10.125.13.146
    4 21 ms 17 ms 17 ms ge-0-3-0-0.nccle102.Clermont-ferrand.francetelec
    om.net [193.253.84.182]
    5 23 ms 20 ms 20 ms ae42-0.nilyo102.Lyon.francetelecom.net [193.252.
    101.58]
    6 27 ms 26 ms 26 ms 81.253.184.46
    7 27 ms 27 ms 26 ms tiscali-2.GW.opentransit.net [193.251.254.70]
    8 121 ms 121 ms 152 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    9 105 ms 104 ms 105 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 106 ms 107 ms 107 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    11 115 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * D?lai d'attente de la demande d?pass?.
    13 * * * D?lai d'attente de la demande d?pass?.
    14 * * * D?lai d'attente de la demande d?pass?.
    15 * * * D?lai d'attente de la demande d?pass?.
    16 * * * D?lai d'attente de la demande d?pass?.
    17 * * * D?lai d'attente de la demande d?pass?.
    18 * * * D?lai d'attente de la demande d?pass?.
    19 * * * D?lai d'attente de la demande d?pass?.
    20 * * * D?lai d'attente de la demande d?pass?.
    21 * * * D?lai d'attente de la demande d?pass?.
    22 * * * D?lai d'attente de la demande d?pass?.
    23 * * * D?lai d'attente de la demande d?pass?.
    24 * * * D?lai d'attente de la demande d?pass?.
    25 * * * D?lai d'attente de la demande d?pass?.
    26 * * * D?lai d'attente de la demande d?pass?.
    27 * * * D?lai d'attente de la demande d?pass?.
    28 * * * D?lai d'attente de la demande d?pass?.
    29 * * * D?lai d'attente de la demande d?pass?.
    30 * * * D?lai d'attente de la demande d?pass?.

    Itin?raire d?termin?.

    C:\WINDOWS\System32>tracert accounts.crypticstudios.com

    D?termination de l'itin?raire vers accounts.crypticstudios.com [208.95.185.165]
    avec un maximum de 30 sauts*:

    1 1 ms 1 ms 1 ms livebox.home [192.168.1.1]
    2 17 ms 17 ms 17 ms AClermont-Ferrand-256-1-121-1.w90-10.abo.wanadoo
    .fr [90.10.192.1]
    3 17 ms 17 ms 17 ms 10.125.13.146
    4 17 ms 17 ms 17 ms ge-3-1-0-0.nccle102.Clermont-ferrand.francetelec
    om.net [193.253.84.246]
    5 20 ms 20 ms 21 ms ae42-0.nilyo102.Lyon.francetelecom.net [193.252.
    101.58]
    6 27 ms 28 ms 26 ms 81.253.184.54
    7 27 ms 26 ms 26 ms tiscali-2.GW.opentransit.net [193.251.254.70]
    8 126 ms 120 ms 120 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    9 105 ms 104 ms 104 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 107 ms 107 ms 106 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 127 ms 125 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * D?lai d'attente de la demande d?pass?.
    13 * * * D?lai d'attente de la demande d?pass?.
    14 * * * D?lai d'attente de la demande d?pass?.
    15 * * * D?lai d'attente de la demande d?pass?.
    16 * * * D?lai d'attente de la demande d?pass?.
    17 * * * D?lai d'attente de la demande d?pass?.
    18 * * * D?lai d'attente de la demande d?pass?.
    19 * * * D?lai d'attente de la demande d?pass?.
    20 * * * D?lai d'attente de la demande d?pass?.
    21 * * * D?lai d'attente de la demande d?pass?.
    22 * * * D?lai d'attente de la demande d?pass?.
    23 * * * D?lai d'attente de la demande d?pass?.
    24 * * * D?lai d'attente de la demande d?pass?.
    25 * * * D?lai d'attente de la demande d?pass?.
    26 * * * D?lai d'attente de la demande d?pass?.
    27 * * * D?lai d'attente de la demande d?pass?.
    28 * * * D?lai d'attente de la demande d?pass?.
    29 * * * D?lai d'attente de la demande d?pass?.
    30 * * * D?lai d'attente de la demande d?pass?.

    Itin?raire d?termin?.

    C:\WINDOWS\System32>
  • Options
    kyntakkokyntakko Member Posts: 17 Arc User
    edited January 2013
    tracert launcher.startrekonline.com

    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 2 ms <1 ms <1 ms fritz.box [192.168.178.1]
    2 14 ms 16 ms 14 ms dslb-092-077-000-001.pools.arcor-ip.net [92.77.0
    .1]
    3 15 ms 14 ms 15 ms 88.79.26.193
    4 20 ms 19 ms 19 ms 88.79.26.73
    5 21 ms 22 ms 23 ms 92.79.209.25
    6 39 ms 31 ms 34 ms 92.79.213.138
    7 28 ms 27 ms 28 ms xe-0-2-3-xcr1.amt.cw.net [208.173.212.1]
    8 45 ms 25 ms 25 ms tinet-gw.amt.cw.net [195.2.10.230]
    9 123 ms 119 ms 118 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    10 126 ms 124 ms 125 ms internap-gw.ip4.tinet.net [77.67.77.54]
    11 124 ms 125 ms 130 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    12 132 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.


    ############################################


    tracert accounts.crypticstudios.com

    Routenverfolgung zu accounts.crypticstudios.com [208.95.185.165] ?ber maximal 30
    Abschnitte:

    1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
    2 24 ms 13 ms 18 ms dslb-092-077-000-001.pools.arcor-ip.net [92.77.0
    .1]
    3 38 ms 15 ms 32 ms 88.79.26.197
    4 19 ms 17 ms 16 ms 88.79.26.85
    5 20 ms 21 ms 23 ms 92.79.203.253
    6 39 ms 33 ms 34 ms 188.111.129.26
    7 42 ms 28 ms 28 ms xe-0-2-3-xcr1.amt.cw.net [208.173.212.1]
    8 88 ms 27 ms 27 ms tinet-gw.amt.cw.net [195.2.10.230]
    9 108 ms 126 ms 108 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    10 116 ms 117 ms 117 ms internap-gw.ip4.tinet.net [77.67.77.54]
    11 118 ms 118 ms 118 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    12 127 ms 125 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 119 ms 119 ms 119 ms accounts.crypticstudios.com [208.95.185.165]

    Ablaufverfolgung beendet.


    greetings from germany
    tacko
  • Options
    michaelteiguemichaelteigue Member Posts: 74 Arc User
    edited January 2013
    My traceroute from Massachusetts to Oblivion...


    C:\Users\*******>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 10 ms 8 ms 9 ms
    2 8 ms 9 ms 8 ms crr02wrcsma-tge-0-2-0-6.wrcs.ma.charter.com [96.
    34.84.168]
    3 11 ms 10 ms 15 ms crr03oxfrma-tge-0-3-0-5.oxfr.ma.charter.com [96.
    34.80.228]
    4 17 ms 10 ms 12 ms bbr01oxfrma-bue-1.oxfr.ma.charter.com [96.34.2.1
    2]
    5 186 ms 191 ms 181 ms bst-edge-04.inet.qwest.net [72.164.154.201]
    6 17 ms 18 ms 17 ms jfk-brdr-04.inet.qwest.net [67.14.5.26]
    7 17 ms 16 ms 17 ms 63-235-40-54.dia.static.qwest.net [63.235.40.54]

    8 24 ms 25 ms 27 ms 0.ge-3-1-0.XL4.BOS4.ALTER.NET [152.63.20.218]
    9 26 ms 26 ms 25 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
    10 19 ms 20 ms 19 ms internap-gw.customer.alter.net [65.207.236.58]
    11 31 ms 19 ms 20 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    12 20 ms 33 ms 34 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 * * * Request timed out.
    14 * * 19 ms 208.95.185.44

    Trace complete.
    Disclaimer: This post is in no way intended to be a troll or flame or slur of any other kind towards anyone or anything either directly or indirectly involved in or with, or not involved in or with, Star Trek Online and I proffer my sincerest apologies to anyone who believes it is directed to the aforementioned.
  • Options
    cpc2011acpc2011a Member Posts: 0 Arc User
    edited January 2013
    puttenham wrote: »
    im hoping we do not have a crappy experience like last week.. (somehow i think were headed there) too bad you choose to a day as meaningfull as today to "test" new connections that could go so wrong for you..

    .....

    If you remember last year at this time, the server was so utterly unstable you could almost set your watch by the "crashes". I know I haven't been had a strong supportive voice in regards to many of the teams doings, but they have come lightyears in the connection/server area lol.

    sorry "off tpoic"
  • Options
    vividhvividh Member Posts: 108 Arc User
    edited January 2013
    not working yet

    from dubai, uae
    In game: @vividh
  • Options
    hsp950hsp950 Member Posts: 2 Arc User
    edited January 2013
    [root@vortex ~]# traceroute launcher.startrekonline.com
    traceroute to launcher.startrekonline.com (208.95.185.44), 30 hops max, 40 byte packets
    1 vl1352.na32.b001649-3.jfk01.atlas.cogentco.com (38.121.237.33) 3.832 ms 3.626 ms 3.294 ms
    2 vl3795.mag01.jfk01.atlas.cogentco.com (38.20.72.233) 22.051 ms 22.138 ms 22.022 ms
    3 te2-1.ccr02.jfk01.atlas.cogentco.com (154.54.80.89) 168.065 ms te2-1.ccr01.jfk01.atlas.cogentco.com (154.54.80.85) 48.669 ms 48.661 ms
    4 te0-1-0-7.mpd21.jfk02.atlas.cogentco.com (154.54.1.174) 2.578 ms te0-1-0-6.ccr22.jfk02.atlas.cogentco.com (154.54.40.38) 2.731 ms te0-3-0-7.ccr21.jfk02.atlas.cogentco.com (154.54.7.69) 2.723 ms
    5 te0-2-0-6.ccr21.jfk07.atlas.cogentco.com (154.54.1.218) 2.947 ms te0-1-0-3.ccr21.jfk07.atlas.cogentco.com (154.54.83.166) 2.917 ms te0-5-0-1.ccr21.jfk07.atlas.cogentco.com (154.54.80.182) 3.083 ms
    6 144.232.8.181 (144.232.8.181) 3.369 ms 144.232.18.9 (144.232.18.9) 2.901 ms sprint.jfk07.atlas.cogentco.com (154.54.14.34) 2.734 ms
    7 144.232.4.92 (144.232.4.92) 3.664 ms 2.920 ms 3.693 ms
    8 sl-crs2-spr-0-0-2-0.sprintlink.net (144.232.25.23) 7.921 ms 7.890 ms 7.757 ms
    9 sl-st20-bos-0-0-0.sprintlink.net (144.232.8.48) 8.755 ms 8.965 ms 8.389 ms
    10 208.30.215.82 (208.30.215.82) 9.007 ms 8.769 ms 8.845 ms
    11 border11.te7-1-bbnet1.bsn.pnap.net (63.251.128.41) 8.284 ms border11.te8-1-bbnet2.bsn.pnap.net (63.251.128.104) 8.382 ms 8.460 ms
    12 perfectworldent-4.border11.bsn.pnap.net (216.52.61.78) 19.700 ms 19.689 ms 19.671 ms
    13 www.playstartrekonline.com (208.95.185.44) 8.376 ms 8.432 ms *

    [root@vortex ~]# traceroute accounts.crypticstudios.com
    traceroute to accounts.crypticstudios.com (208.95.185.165), 30 hops max, 40 byte packets
    1 vl1352.na32.b001649-3.jfk01.atlas.cogentco.com (38.121.237.33) 3.995 ms 3.687 ms 3.543 ms
    2 vl3595.mag01.jfk01.atlas.cogentco.com (38.20.54.45) 1.939 ms 1.923 ms 1.937 ms
    3 te2-1.ccr01.jfk01.atlas.cogentco.com (154.54.80.85) 1.856 ms te2-1.ccr02.jfk01.atlas.cogentco.com (154.54.80.89) 1.854 ms 1.864 ms
    4 te0-3-0-7.mpd21.jfk02.atlas.cogentco.com (154.54.24.146) 2.424 ms 2.419 ms te0-1-0-6.ccr21.jfk02.atlas.cogentco.com (154.54.40.34) 2.406 ms
    5 te0-1-0-6.ccr21.jfk07.atlas.cogentco.com (154.54.27.206) 2.411 ms te0-1-0-1.ccr21.jfk07.atlas.cogentco.com (154.54.1.134) 2.426 ms te0-5-0-6.ccr21.jfk07.atlas.cogentco.com (154.54.44.222) 2.502 ms
    6 144.232.8.181 (144.232.8.181) 2.906 ms 144.232.18.9 (144.232.18.9) 2.379 ms 2.313 ms
    7 144.232.4.92 (144.232.4.92) 2.539 ms 2.524 ms 2.517 ms
    8 sl-crs2-spr-0-0-2-0.sprintlink.net (144.232.25.23) 6.049 ms 6.109 ms 6.085 ms
    9 sl-st20-bos-0-0-0.sprintlink.net (144.232.8.48) 9.422 ms 9.404 ms 9.395 ms
    10 sl-internap-190725-0.sprintlink.net (144.223.45.50) 9.343 ms 8.941 ms 8.605 ms
    11 border11.te8-1-bbnet2.bsn.pnap.net (63.251.128.104) 8.589 ms 8.749 ms border11.te7-1-bbnet1.bsn.pnap.net (63.251.128.41) 8.467 ms
    12 perfectworldent-4.border11.bsn.pnap.net (216.52.61.78) 9.248 ms 9.228 ms 9.220 ms
    13 * * *
    14 * * *
    15 * * *
    16 * * *
  • Options
    dukhatnaranekdukhatnaranek Member Posts: 24 Arc User
    edited January 2013
    Launcher trying to load but, pulls up:

    res://ieframe.dll/dnserrordiagoff_webOC.htm

    In a browser window. :eek:

    Yup I just got the same error. Really threw me off when IE loaded. (Seriously? Default to IE... there's your problem)
  • Options
    thor759thor759 Member Posts: 48 Arc User
    edited January 2013
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 27 ms 1 ms 1 ms 192.168.0.1
    2 5 ms 5 ms 6 ms 217.32.140.72
    3 6 ms 11 ms 5 ms 217.32.140.62
    4 7 ms 6 ms 6 ms 217.32.141.250
    5 6 ms 6 ms 5 ms 31.55.164.51
    6 7 ms 6 ms 5 ms 31.55.164.107
    7 6 ms 6 ms 6 ms acc1-10GigE-0-5-0-5.bm.21cn-ipp.bt.net [109.159.248.98]
    8 19 ms 14 ms 14 ms core1-te0-3-0-2.ealing.ukcore.bt.net [109.159.248.16]
    9 12 ms 11 ms 11 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.65.122]
    10 13 ms 11 ms 11 ms t2as1-tge1-4.uk-lon1.eu.bt.net [166.49.211.141]
    11 14 ms 106 ms 13 ms 166-49-211-38.eu.bt.net [166.49.211.38]
    12 88 ms 89 ms 88 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    13 89 ms 91 ms 90 ms internap-gw.ip4.tinet.net [77.67.77.54]
    14 90 ms 90 ms 89 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    15 * 98 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    Greetings, hope you get it sorted!
  • Options
    tribbleorlfltribbleorlfl Member Posts: 143 Arc User
    edited January 2013
    Launcher trying to load but, pulls up:

    res://ieframe.dll/dnserrordiagoff_webOC.htm

    In a browser window. :eek:

    Same thing happened to me for a minute or two, now getting the "Updatibng Launcher" error.
  • Options
    frederick24frederick24 Member Posts: 0 Arc User
    edited January 2013
    Unable to open launcher here in the UK.

    My tracert:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\James>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 2 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
    2 13 ms 11 ms 12 ms esr11.miltonkeynes4.broadband.bt.net [217.47.154
    .142]
    3 11 ms 13 ms 13 ms 217.47.154.13
    4 15 ms 15 ms 15 ms 213.1.69.106
    5 15 ms 15 ms 15 ms 31.55.164.219
    6 15 ms 15 ms 14 ms 31.55.164.109
    7 16 ms 15 ms 16 ms acc2-10GigE-0-7-0-5.bm.21cn-ipp.bt.net [109.159.
    248.206]
    8 25 ms 23 ms 23 ms core1-te-0-2-5-0.ilford.ukcore.bt.net [109.159.2
    48.128]
    9 20 ms 19 ms 19 ms transit1-pos9-0.telehouse.ukcore.bt.net [62.6.20
    1.118]
    10 19 ms 20 ms 20 ms t2as1-tge4-4.uk-lon1.eu.bt.net [166.49.211.145]

    11 21 ms 20 ms 20 ms 166-49-211-38.eu.bt.net [166.49.211.38]
    12 96 ms 143 ms 96 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    13 96 ms 96 ms 96 ms internap-gw.ip4.tinet.net [77.67.77.54]
    14 95 ms 96 ms 96 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    15 103 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * *


    Cheers
  • Options
    sicnussicnus Member Posts: 19 Arc User
    edited January 2013
    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms X.X.X.X
    2 4 ms 4 ms 3 ms X.X.TRIBBLE [X.X.X.X]
    3 4 ms 3 ms 5 ms X.X.X.TRIBBLE [X.X.X.X]
    4 20 ms 20 ms 21 ms sl-gw16-kc-15-0-2.sprintlink.net [144.223.141.21
    ]
    5 22 ms 20 ms 19 ms sl-crs2-kc-0-5-0-0.sprintlink.net [144.232.11.15
    4]
    6 39 ms 31 ms 32 ms 144.232.11.235
    7 39 ms 39 ms 39 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.1
    86]
    8 65 ms 50 ms 67 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.1
    09]
    9 55 ms 88 ms 55 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    10 50 ms 60 ms 54 ms 208.30.215.82
    11 59 ms 50 ms 49 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    12 56 ms 53 ms 54 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 52 ms 50 ms 55 ms 208.95.185.44

    Trace complete.



    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms X.X.X.X
    2 4 ms 4 ms 3 ms X.X.TRIBBLE [X.X.X.X]
    3 4 ms 3 ms 5 ms X.X.X.TRIBBLE [X.X.X.X]
    4 20 ms 20 ms 22 ms sl-gw16-kc-15-0-2.sprintlink.net [144.223.141.21
    ]
    5 19 ms 37 ms 19 ms sl-crs2-kc-0-5-0-0.sprintlink.net [144.232.11.15
    4]
    6 32 ms 33 ms 31 ms 144.232.11.235
    7 44 ms 38 ms 43 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.1
    86]
    8 51 ms 50 ms 50 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.1
    09]
    9 79 ms 56 ms 59 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    10 50 ms 67 ms 50 ms sl-internap-190725-0.sprintlink.net [144.223.45.
    50]
    11 51 ms 51 ms 50 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    12 60 ms 54 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 72 ms 52 ms 57 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
  • Options
    nightdragon69nightdragon69 Member Posts: 9 Arc User
    edited January 2013
    liverpool u.k.
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 10 ms 7 ms 7 ms 10.5.128.1
    3 9 ms 9 ms 10 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 12 ms 10 ms 44 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 15 ms 13 ms 15 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 14 ms 13 ms 13 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 18 ms 19 ms 19 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 93 ms 107 ms 93 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 104 ms 95 ms 92 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 93 ms 92 ms 93 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 * 93 ms 106 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 94 ms 91 ms 91 ms 208.95.185.41

    Trace complete.

    C:\Users\fred>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 8 ms 9 ms 9 ms 10.5.128.1
    3 21 ms 12 ms 9 ms pres-core-2b-ae9-727.network.virginmedia.net [81
    .97.115.45]
    4 12 ms 23 ms 11 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    5 13 ms 13 ms 13 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 14 ms 13 ms 12 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 18 ms 17 ms 17 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 95 ms 92 ms 94 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 94 ms 92 ms 98 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 94 ms 94 ms 91 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 101 ms 106 ms 91 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\fred>
  • Options
    bocicsokiibocicsokii Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [verzi?sz?m: 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. Minden jog fenntartva.

    C:\Windows\system32>tractert patchserver.crypticstudios.com
    A megadott nevet (tractert) a rendszer nem ismeri fel belső vagy k?lső
    parancsk?nt, futtathat? programk?nt vagy k?tegf?jlk?nt.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    ?tvonal k?vet?se a k?vetkezőh?z: patchserver.crypticstudios.com [208.95.185.41]
    legfeljebb 30 ugr?ssal:

    1 40 ms 18 ms 14 ms catv-86-101-147-254.catv.broadband.hu [86.101.14
    7.254]
    2 14 ms 11 ms 11 ms catv-89-135-219-30.catv.broadband.hu [89.135.219
    .30]
    3 33 ms 31 ms 33 ms 84.116.240.74
    4 34 ms 41 ms 30 ms 84.116.240.50
    5 31 ms 31 ms 50 ms de-fra01a-rd3-xe-4-2-0.aorta.net [84.116.130.185
    ]
    6 30 ms 37 ms 36 ms de-fra01a-ri2-xe-4-0-0.aorta.net [84.116.130.138
    ]
    7 30 ms 50 ms 47 ms xe-10-2-2.fra23.ip4.tinet.net [141.136.99.97]
    8 133 ms 134 ms 140 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 157 ms 229 ms 209 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 126 ms 143 ms 135 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 144 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.

    13 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.

    14 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.

    15 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.

    16 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.

    17 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.

    18 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.

    19 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.

    20 * * * A k?r?sre nem ?rkezett v?lasz a hat?ridőn bel?l.

    21 * * 130 ms 208.95.185.41

    Az ?tvonalk?vet?s elk?sz?lt.
  • Options
    jeff2710jeff2710 Member Posts: 2 Arc User
    edited January 2013
    Hello Captains!

    While Holodeck is down for maintenance this morning, we're going to be running a few tests that may affect your connection to the launcher. If you would like to help, please try connecting to the launcher as often as you'd like. If you notice any issue, please report about it in this thread and include a tracert for launcher.startrekonline.com and accounts.crypticstudios.com (instructions on this process is here).

    Our ETA for completion is at the same time Holodeck maintenance is complete. These tests will provide important information to our Engineers and external routing vendor so we can help put a solution in place to ensure outages like those that happened earlier in the week are much less likely to happen. Thanks for your help and understanding! Engage!

    Cheers,

    Brandon =/\=

    its tells me trying to update launcher trying to connect two times then tells me unable to connect to patch server
  • Options
    aiden089aiden089 Member Posts: 114 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Aiden>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 76 ms 99 ms 99 ms BThomehub.home [192.168.1.254]
    2 8 ms 7 ms 8 ms 217.32.147.105
    3 8 ms 8 ms 8 ms 217.32.147.158
    4 14 ms 13 ms 13 ms 212.140.235.138
    5 13 ms 14 ms 13 ms 217.41.169.193
    6 14 ms 14 ms 14 ms 217.41.169.109
    7 13 ms 15 ms 13 ms 109.159.251.247
    8 22 ms 23 ms 24 ms core1-te-0-4-0-17.ilford.ukcore.bt.net [109.159.
    251.53]
    9 18 ms 19 ms 19 ms transit1-pos9-0.telehouse.ukcore.bt.net [62.6.20
    1.118]
    10 18 ms 19 ms 19 ms t2as1-tge1-4.uk-lon1.eu.bt.net [166.49.211.141]

    11 21 ms 20 ms 20 ms 166-49-211-38.eu.bt.net [166.49.211.38]
    12 97 ms 95 ms 97 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    13 97 ms 97 ms 97 ms internap-gw.ip4.tinet.net [77.67.77.54]
    14 175 ms 221 ms 224 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    15 * * 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * 95 ms 96 ms 208.95.185.41

    Trace complete.
    Get the error that my launcher can not connect to the patch server. In case its needed i live in the UK.
    Nedya.png
This discussion has been closed.