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for the love of.... rubberbanding..
puttenham
Member Posts: 1,052 Arc User
i am so sick of all the rubberbanding and lag spikes in this game.. it has been a problem since season3 almost what, 2 and half years ago...
now i know everyone is gonna say, hey, maybe its ur rig, internet connection, blah blah blah.. but i play 2 other games of equal quality to this game.. (rift, and swtor) and i do not rubberband or lag really at all in those two games.. not to mention, my computer is far superior to the requirments for this game, and it gets monthly tune ups, and software scans.. im kinda one of those if its new, its for me guys.. lol.. i am not running windows 8 either..
im just kinda sick of it, and i see other people complaining about it as well.. would be nice if for the three year anniversery, they get rid of a bug that has been alive almost as long as the game...
ok, rant done..
now i know everyone is gonna say, hey, maybe its ur rig, internet connection, blah blah blah.. but i play 2 other games of equal quality to this game.. (rift, and swtor) and i do not rubberband or lag really at all in those two games.. not to mention, my computer is far superior to the requirments for this game, and it gets monthly tune ups, and software scans.. im kinda one of those if its new, its for me guys.. lol.. i am not running windows 8 either..
im just kinda sick of it, and i see other people complaining about it as well.. would be nice if for the three year anniversery, they get rid of a bug that has been alive almost as long as the game...
ok, rant done..
Post edited by puttenham on
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You're also missing the cause entirely.
It doesn't matter if you have the newest rig or a dinosaur. It doesn't matter if you can play a hundred games similar to this one. LATENCY HAS NOTHING TO DO WITH YOUR HARDWARE!!!
With, perhaps, the sole exception of your network card, and those are pretty damned generically uniform across the board.
Latency (which is the cause of rubberbanding) is a network issue. Therefore, you'll need to be able to see what's going on with the data transmission between your PC and the game servers. Contrary to the belief of many players, there are a LOT more stops for data packets on the way than your PC and STO's servers. An issue with any one of those stops can mean significant latency/rubberbanding.
It does not matter if you can play Some Other MMO flawlessly. Those other games use different network segments to travel to their servers that the route between your PC and STO doesn't use. Therefore, they would not be affected by any possible issues along that route.
Run the diagnostics in the rubberbanding sticky. These are NETWORK diagnostic tests, designed for the purpose of diagnosing issues with NETWORK traffic. NOT YOUR HARDWARE.
Excuse my being blunt, but I'm one of those who have little tolerance for not doing the proper legwork before blaming the company.
It's hardly an issue that, in 95% of cases, the company can fix at any rate.
ROLL TIDE ROLL
As a fellow techsupportite, I do indeed feel your pain...
Been playing since launch.
the simple fact is, they did something along the line that kinda messed stuff up, and i have seen less rubberbanding, but it is still there, fairly regularly..
but again, i have run their diognostice, i have changed settings they have asked me too, and have done everything they have said in my past tickets.. nothing has changed.. therefore, my only guess is that it is on their end.. i am out of options as the player..
i understand how that can infuriate you, but the only reason i stated my rig was up to date was because that is the first question they asked me.. lol.. i have passed all diognostics. i only made my statemenst of it not being me cause it is not me... at first i thought it was, so i baught a new graphics card (not mad about it as it runs rift better lol.. i have even swapped out all of my ram.. and even got a new network card..
again, i have done EVERYTHING they have laid out on the table for me to do... i have even had friends who are tech support and software engineers check it out.. but i do grow tired that i have done my part, and appearently its not on my part..
Love it when ppl make an absolute statement "LATENCY HAS NOTHING TO DO WITH YOUR HARDWARE!!!" Only to make that statement untrue in the next sentence.
and i dont appreciate being told i dont understand something when you dont know what my qualifications are lol.. i have worked closely with tech support in the past so i know whats it like to have people call, TRIBBLE on you, and then find out they had something wrong on their end.. i understand completely...
And you felt the need to point that out why? Network cards are pretty universal--they're much the same on an uber expensive rig as they are on the wally world special.
So, perhaps some clarification should be made: The price of your rig or how expensive or "new" it is has nothing to do with latency. Since, after all, that's a common gripe that many posters like to use.
Having done tech support myself, rebuilt computers, and done networking myself, I'm pretty confident in my assessment of network cards as they relate to the age or price of a computer.
Better now?
To answer the OP:
In recent memory, there have also been several issues identified with the route to the servers, including a reoccurring issue with a data center in the Boston area, operated by Cogent Communications, specifically the bos06 relay. Run a trace and look for that specific hop, unless I'm mistaken it's in the neighborhood of hop 12-14.
Every time I've gotten any sort of rubberbanding (and it's happened to me too), usually the first thing I run is a traceroute because I like to be able to see what's going on with the route between my PC and STO. In 90% of those traces, that relay was the problem. There was the occasional one or two where that relay was fine, but I'd chalk that up to a possible bottleneck with that relay clearing up at precisely that moment.
Hell, there were even times I kept a command prompt window open while running STO just to be able to run a quick trace when needed.
PWE has attempted to work with Cogent on this issue, but it doesn't seem to be working so well.
ROLL TIDE ROLL
and i even second guessed if i had done enouph on my end cause i moved to minn. and experienced the same problems.. so once again, i tore my machine a new A**hole so to speak lol.. rewiped my hard drive, started over.. did everything i have been told by cryptic, friends, even the tech guy i work with.. and still no answer..
and the thing that made me doubt in the past weather it was me or them was i have friends who dont have rubberbanding issues, fleeties, and whatnot.. but i am 150% confident it is not me anymore..
also, i know to most that it doesnt matter that i can play other games such as rift latency free, but the only thing in the whole wide world that i experience latencey with is sto.. my vent, teamspeak, normal internet operations, wow, tor, rift, upload download, is uneffected by latency..
and i know that the quality of my rig (good or bad) has little effect on latencey. the only reason i bring it up is it was one of the first things they looked at.. asking me about my ram, my processor, my graphics card, my cooling.. making sure that i wasnt experiencing something that wasnt latencey before trouble shooting it..
but it is irritating, and seems to be getting worse.. so i would hope that they could come up with a fix, and if this company in boston doesnt want to fix it, then find out who other gaming companies use, and make a contract with them... lol.. cause they dont have the same problems..
Vice Admiral T'vix RRW Talon (Scimitar Drednought)
General S'tal IKS Q'vat (Bortasq' Battle Cruiser)
I checked my trace reports, and sure enough, the very same site you mentioned is there. Sounds like PWE needs to give Cogent the boot!
Vice Admiral T'vix RRW Talon (Scimitar Drednought)
General S'tal IKS Q'vat (Bortasq' Battle Cruiser)
Giving them the boot isn't as simple as it sounds, considering that Cogent likely owns the networking infrastructure that is connected to the data center in question.
Unlike telephone companies, changing an ISP when your business needs demand an extraordinary amount of bandwidth isn't as simple as a phone call. To my recollection, there aren't a ton of companies that can provide that sort of bandwidth in a given geographical area.
ROLL TIDE ROLL
Cryptic needs to come forward and SAY SOMETHING about this instead of letting the users push trace reports etc. on each other that are unnecessary and simply a waste of time given that the same relays come up as having issues time and time again. It's a KNOWN ISSUE... and what are you supposed to do with known issues? LET PEOPLE KNOW!!!
If you INFORM people that there is a KNOWN ISSUE with network segment "x" having issues and can tell people how to identify it (ie. their tool) - that is a stickied post that would STOP a heck of a lot of support tickets and extra threads (no - not all - but a good amount of them). (eg. "if issues start at this point in your trace, its known about, otherwise check with your ISP - blah blah blah)
As it stands now, we can see the threads of other people having the issue (ie. its not just "me") - so that normally rules out ISP's, PC's etc. - yet in every thread you are pointed to do the same thing which gives the same results in most cases... then you have one person telling you to report to your ISP, another stating its probably your PC, and it goes on and on.
It's good to have people who are willing and ready to give advice - please don't get me wrong - but this particular issue hasn't really been managed over the holiday period and it needs to be managed from Cryptics end now.
Sorry for the rant but this sort of stuff is my day-to-day job and its frustrating to see this dragging on for so long with no official/obvious communication from Cryptic. (Heck they can do a big red post about people moving contacts on ESD and Qo'nos but can't say that they know that some people are experiencing lag issues?)