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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Unable to reach frontpage or conect with launcher

captainbrown2captainbrown2 Member Posts: 0 Arc User
edited December 2012 in Windows and General: PC, Network, and Other Technical Issues
tracert

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Dad>C:\Windows\system32>tracert patchserver.crypticstudios.com
'C:\Windows\system32' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Dad>

C:\Users\Dad>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 11 ms 13 ms gi14-0-0-2054.gnboncsg-rtr1.triad.rr.com [24.28.
229.237]
4 13 ms 14 ms 15 ms pos0-0.chrlncsa-rtr5.carolina.rr.com [24.93.64.1
46]
5 34 ms 30 ms 31 ms 107.14.19.44
6 28 ms 28 ms 26 ms 107.14.19.133
7 66 ms 63 ms 57 ms te0-6-0-7.mpd21.iad02.atlas.cogentco.com [154.54
.10.193]
8 71 ms 64 ms 63 ms te0-4-0-5.mpd21.dca01.atlas.cogentco.com [154.54
.41.245]
9 79 ms 76 ms 78 ms te0-7-0-14.mpd21.jfk02.atlas.cogentco.com [154.5
4.41.22]
10 84 ms 81 ms 93 ms te0-2-0-1.ccr21.bos01.atlas.cogentco.com [154.54
.44.10]
11 88 ms 214 ms 207 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Dad>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 12 ms 13 ms 12 ms gi14-0-0-2054.gnboncsg-rtr1.triad.rr.com [24.28.
229.237]
4 13 ms 38 ms 16 ms pos0-0.chrlncsa-rtr5.carolina.rr.com [24.93.64.1
46]
5 33 ms 31 ms 32 ms 107.14.19.44
6 30 ms 28 ms 29 ms 107.14.19.133
7 62 ms 66 ms 67 ms te0-6-0-7.mpd21.iad02.atlas.cogentco.com [154.54
.10.193]
8 68 ms 68 ms 69 ms te0-4-0-5.mpd21.dca01.atlas.cogentco.com [154.54
.41.245]
9 73 ms 74 ms 72 ms te0-7-0-14.mpd21.jfk02.atlas.cogentco.com [154.5
4.41.22]
10 82 ms 80 ms 81 ms te0-2-0-1.ccr21.bos01.atlas.cogentco.com [154.54
.44.10]
11 54 ms 55 ms 54 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Dad>
Post edited by captainbrown2 on

Comments

  • captainbrown2captainbrown2 Member Posts: 0 Arc User
    edited December 2012
    I can get it working if I bypass my router.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Dad>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 10 ms 11 ms 11 ms gi14-0-0-3054.gnboncsg-rtr2.triad.rr.com [24.28.
    229.241]
    3 14 ms 15 ms 13 ms 24.93.64.58
    4 29 ms 23 ms 23 ms ae-3-0.cr0.atl20.tbone.rr.com [66.109.6.82]
    5 17 ms 19 ms 19 ms 107.14.19.11
    6 146 ms 251 ms 204 ms te3-4.ccr01.atl02.atlas.cogentco.com [154.54.12.
    109]
    7 18 ms 19 ms 19 ms te0-0-0-1.ccr22.atl01.atlas.cogentco.com [154.54
    .0.161]
    8 32 ms 33 ms 33 ms te0-1-0-6.ccr22.dca01.atlas.cogentco.com [154.54
    .7.210]
    9 40 ms 44 ms 42 ms te0-0-0-8.ccr22.jfk02.atlas.cogentco.com [154.54
    .42.26]
    10 46 ms 61 ms 45 ms te0-1-0-5.ccr22.bos01.atlas.cogentco.com [154.54
    .44.54]
    11 51 ms 44 ms 45 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    12 46 ms 53 ms 53 ms 38.111.40.114
    13 43 ms 45 ms 43 ms 208.95.185.41

    Trace complete.

    C:\Users\Dad>

    But the router is not the issue here.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Dad>ipconfig

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : triad.rr.com
    IPv4 Address. . . . . . . . . . . : 65.188.153.14
    Subnet Mask . . . . . . . . . . . : 255.255.224.0
    Default Gateway . . . . . . . . . : 65.188.128.1

    Tunnel adapter isatap.triad.rr.com:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : triad.rr.com

    Tunnel adapter 6TO4 Adapter:

    Connection-specific DNS Suffix . : triad.rr.com
    IPv6 Address. . . . . . . . . . . : 2002:41bc:990e::41bc:990e
    Default Gateway . . . . . . . . . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1889:1392:be43:66f1
    Link-local IPv6 Address . . . . . : fe80::1889:1392:be43:66f1%11
    Default Gateway . . . . . . . . . :

    C:\Users\Dad>
  • captainbrown2captainbrown2 Member Posts: 0 Arc User
    edited December 2012
    And here is the ipconfig data with the router enabled.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Dad>ipconfig

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    IPv4 Address. . . . . . . . . . . : 192.168.1.100
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1

    Tunnel adapter isatap.{0B47D2C2-3636-4E51-B6DA-6EEF1042FFAC}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:247e:3ece:3f57:fe9b
    Link-local IPv6 Address . . . . . : fe80::247e:3ece:3f57:fe9b%11
    Default Gateway . . . . . . . . . : ::

    C:\Users\Dad>

    My guess is your isp is seriously TRIBBLE up and blocking some ip configurations for no good reason. That or its an issue with your systems. Just a guess being this has happened before. And as it blocks all access to anything from startrekonline.com I am betting I am not the only one hit with this. I just happen to go around it to access the forums.
  • thomasthewolf80thomasthewolf80 Member Posts: 30 Arc User
    edited December 2012
    man i dont really know whats going on with perfect world but they r anything from perfect i mean **** my launcher will not launch again this now is 5 times i have had to find and download a new launcher this is getting ridiculas guys please fix these launcher errors im getting tired of having to download the same files every month or so lol
  • jennyluvejennyluve Member Posts: 74 Arc User
    edited December 2012
    Hello captainbrown2!

    I hate to be the one to say this here but...

    If you remove the router from the equation and everything works, but when you put it back into the equation and nothing works, then that's a direct neon sign saying, "The Router IS The Issue" whether or not you'd like to believe that.

    Now, perhaps the router itself is in perfect working order, ie: none of the parts are bad, then in that case it would most certainly be a configuration issue on the router's firmware side of things. If I were you, I'd be taking a serious look at the config and be asking why you've got it set up for use with a Proxy server... You do realize that you can set proxy servers up for use in most inet apps. For example, uTorrent has the ability to patch in via proxy servers that you setup in the software, as does Firefox and Internet Exploder, et al.

    Best regards,

    Jenna
    [SIGPIC][/SIGPIC]
    Been playing since launch.
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