[SIGPIC][/SIGPIC] @Aquitaine985 Lag Industries STO PvP Fleet - Executive
A Sad Panda of Industrial calibre. 2010: This is Cryptic PvP. Please hold the line, your call is very important to us...
Glad we got the fixes out in a reasonable amount of time. And a special thanks to the few folks in this community that provided thorough repro steps and explanations for what, exactly, was happening.
In the future, if any of you come across something this major in the future and are uncomfortable discussing it openly on the forums, please feel free to PM myself, PWEBranflakes or ArchonCryptic directly. These sorts of bugs need thorough documentation and explanation before we can track down the root causes, and just making a post that says nothing other than "Voldemort is back!" is approximately 0% helpful. Especially since multiple different bugs have been given that nickname, now.
Jeremy Randall
Cryptic - Lead Systems Designer
"Play smart!"
Glad we got the fixes out in a reasonable amount of time. And a special thanks to the few folks in this community that provided thorough repro steps and explanations for what, exactly, was happening.
In the future, if any of you come across something this major in the future and are uncomfortable discussing it openly on the forums, please feel free to PM myself, PWEBranflakes or ArchonCryptic directly. These sorts of bugs need thorough documentation and explanation before we can track down the root causes, and just making a post that says nothing other than "Voldemort is back!" is approximately 0% helpful. Especially since multiple different bugs have been given that nickname, now.
So when people reported this on tribble, they must not have told you the exact way to reproduce it. That explains why you released it to live anyway.
So when people reported this on tribble, they must not have told you the exact way to reproduce it. That explains why you released it to live anyway.
Lol...I'm copy/pasting this from another forum discussing this same topic.
"It would be like ford releasing a new car that knowing it has a tendency to have its brake lines blow apart while driving. Can you imagine ford coming out and saying
"These sorts of bugs need thorough documentation and explanation before we can track down the root causes, and just making a post that says nothing other than "I have no brakes! is back!" is approximately 0% helpful"
Good to know in the "future" we can do that since in the "past" you guys banned people for doing that
Thanks for fixing it in the "present" though
Actually, exploits should never be posted on the forums PM those directly to one of the 3 of us and/ or file a GM ticket (emphasis on "and"). Bugs with repo steps are fine, but you know when something is an exploit It seems that this voldy was a bug.
I thought I understood the relationship between bugs, exploits, and exploiting until you guys started trying to redefine them. What part of abusing buggy programming is not an exploit? Where do we draw that line;)?
__________________________________________
Foundry: Yet Another Borg Mission
It's terrible but easy, and these Borg are way cooler than the mess STO and Voyager left us.
May not actually be "way" cooler or even "slightly" cooler.
Actually, exploits should never be posted on the forums PM those directly to one of the 3 of us and/ or file a GM ticket (emphasis on "and"). Bugs with repo steps are fine, but you know when something is an exploit It seems that this voldy was a bug.
Cheers,
Brandon =/\=
I'm starting to think that you don't. Exploiting is taking advantage of a bug.
Or are you saying the old Voldemort wasn't a bug? Why is the new one suddenly one.
This just seams like an excuse for allowing moderators to ban people depending on their mood. :rolleyes:
[SIGPIC][/SIGPIC] Vornek@oberlerchner123 - Join Date: July 2008
I thought I understood the relationship between bugs, exploits, and exploiting until you guys started trying to redefine them. What part of abusing buggy programming is not an exploit? Where do we draw that line;)?
We didn't have to in this case, Bort said he didn't consider it an exploit.
>>The improperly written code worked as it was intended.
:rolleyes:
Actually, exploits should never be posted on the forums PM those directly to one of the 3 of us and/ or file a GM ticket (emphasis on "and"). Bugs with repo steps are fine, but you know when something is an exploit It seems that this voldy was a bug.
Cheers,
Brandon =/\=
Bugs and expoits are NOT mutually exclusive. It doesn't seem like a difficult concept to grasp. If a bug exists and that bug gives a player an advantage and there's an opportunity for the player not to use the bug, then they player is exploiting if you want to admit it or not. Further, using the exploit against another player is griefing if you want to admit it or not. You're playing games b/c your company is too cheap to enforce it's own ToS.
[Zone] Dack@****: cowards can't take a fed 1 on 1 crinckley cowards Hahahaha you smell like flowers
Random Quote from Kerrat
"Sumlobus@****: your mums eat Iced Targ Poo"
C&H Fed banter
Aye, and as in this case, adopted in reference to extra bridge officer slots. I suppose this is the confusion created when we have to mince words about problems we aren't supposed to talk about.
__________________________________________
Foundry: Yet Another Borg Mission
It's terrible but easy, and these Borg are way cooler than the mess STO and Voyager left us.
May not actually be "way" cooler or even "slightly" cooler.
So when people reported this on tribble, they must not have told you the exact way to reproduce it. That explains why you released it to live anyway.
The issue was when it showed up on Tribble it was far worse and anyone who had a shuttle simply had every slotted officers full powers. Didnt need to do any ship swapping you just logged on and declared your Kirkhood to the first unfortunate mob with a BO3 APA3 DEM3 GW3 blast.
So when that went away it was late in the test cycle everyone saw there was no more madness and declare it to be all better. So fault lies with a probably incomplete fix to the issue and tribble testers not doing a thorough enough followup. Definitely in my case as I logged in saw the powers were gone and said ahh good thats all fixed now and then left.
This whole argument, and several prior, seem to stem from a difference of opinion on the definition of the term "exploit." And, it appears that I have a different definition than most. Perhaps we can put this whole semantic debate behind us, if I offer some clarification.
In my opinion, as a Dev, somebody that is Exploiting is deserving of punishment. By extension, an action should be called an Exploit only if it is an action that the player should be held accountable for, and face punitive measures for.
If a player is utilizing a coding error, potentially without their knowledge, they should not be held accountable for it, in my opinion. And therefore, by my personal definition, that action is not Exploiting. To call it Exploiting would imply that disciplinary actions would be warranted.
My opinion on this may be quite bias, however.
For example, it was my responsibility that the Jem'Hadar Shield was benefiting from Brace-for-Impact Doffs in error at the time they rolled out to the public. It would have been improper - unfair, illogical - to punish players for utilizing that combination of items/powers, when it was MY responsibility that they were malfunctioning. Therefore, doing so was not what I would define as an Exploit.
Jeremy Randall
Cryptic - Lead Systems Designer
"Play smart!"
Actually, exploits should never be posted on the forums PM those directly to one of the 3 of us and/ or file a GM ticket (emphasis on "and"). Bugs with repo steps are fine, but you know when something is an exploit It seems that this voldy was a bug.
Cheers,
Brandon =/\=
Didn't you get the memo? This wasn't an exploit. Which means everyone that was banned trying to get the devs attention about this non-exploit by posting in the forums should be unbanned.
This whole argument, and several prior, seem to stem from a difference of opinion on the definition of the term "exploit." And, it appears that I have a different definition than most. Perhaps we can put this whole semantic debate behind us, if I offer some clarification.
In my opinion, as a Dev, somebody that is Exploiting is deserving of punishment. By extension, an action should be called an Exploit only if it is an action that the player should be held accountable for, and face punitive measures for.
If a player is utilizing a coding error, potentially without their knowledge, they should not be held accountable for it, in my opinion. And therefore, by my personal definition, that action is not Exploiting. To call it Exploiting would imply that disciplinary actions would be warranted.
My opinion on this may be quite bias, however.
For example, it was my responsibility that the Jem'Hadar Shield was benefiting from Brace-for-Impact Doffs in error at the time they rolled out to the public. It would have been improper - unfair, illogical - to punish players for utilizing that combination of items/powers, when it was MY responsibility that they were malfunctioning. Therefore, doing so was not what I would define as an Exploit.
If the bug worked across all shields I'd agree with you. However, it didn't take much effort in that example to see not only was is triggering Hazzard and Shield Distribution Doffs it also spammed client logs so bad it lagged people out. It was really bad b/c many people didn't know to disable their logging.
The solution from a player perspective was simple, dont use the shields until they're fixed. I agree players should be punished only when they know of a bug. But, I had asked in a thread and got zero reply if we could have a thread similar to the "is it working as intended" thread so people could be pointed the thread by GMs if they were reported. Multiple offenses should be temporary bans.
Really, that was a horrid example you gave b/c not only did people have an advantage, they could actually grief people into DCing.
[Zone] Dack@****: cowards can't take a fed 1 on 1 crinckley cowards Hahahaha you smell like flowers
Random Quote from Kerrat
"Sumlobus@****: your mums eat Iced Targ Poo"
C&H Fed banter
maybe I am missing the point, but aren't all exploits also coding errors.. things the code allows players to do that give a clear advantage to the player that were not intended?
bots in the game that plague maps for rewards without contribution exist because there isn't a conditional in the code that says if they are idle for more than 3 minutes, kick them.
Are those people banned because of a error in the conceptualization of the code that resulted in it not getting implemented (despite the fact that you do know about the problem) or is it because the code also allows them to do it and they are still punished which results in it becoming wrong at that point?
Do conceptualization errors versus coding errors define offenses in which one could be banned or not banned, respectively?
I AM NOT A FAN OF PWE!!!!
MEMBER SINCE JANUARY 2010
Thing is its hard to ban people for using something that shouldn't be on the live server in the first place. I really blame the people that release bugs like voldemort and items like the jem shields to live without proper testing.
Think of it like this p2wsucks, if you where a newbie logged into the game after downloading it from steam and you where using game braking buggs in sto and got banned, how cool would that be?
Comments
@Aquitaine985
Lag Industries STO PvP Fleet - Executive
A Sad Panda of Industrial calibre.
2010: This is Cryptic PvP. Please hold the line, your call is very important to us...
It's terrible but easy, and these Borg are way cooler than the mess STO and Voyager left us.
You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
In the future, if any of you come across something this major in the future and are uncomfortable discussing it openly on the forums, please feel free to PM myself, PWEBranflakes or ArchonCryptic directly. These sorts of bugs need thorough documentation and explanation before we can track down the root causes, and just making a post that says nothing other than "Voldemort is back!" is approximately 0% helpful. Especially since multiple different bugs have been given that nickname, now.
Cryptic - Lead Systems Designer
"Play smart!"
Thanks for fixing it in the "present" though
Those damn premades!
So when people reported this on tribble, they must not have told you the exact way to reproduce it. That explains why you released it to live anyway.
Lol...I'm copy/pasting this from another forum discussing this same topic.
"It would be like ford releasing a new car that knowing it has a tendency to have its brake lines blow apart while driving. Can you imagine ford coming out and saying
"These sorts of bugs need thorough documentation and explanation before we can track down the root causes, and just making a post that says nothing other than "I have no brakes! is back!" is approximately 0% helpful"
Actually, exploits should never be posted on the forums PM those directly to one of the 3 of us and/ or file a GM ticket (emphasis on "and"). Bugs with repo steps are fine, but you know when something is an exploit It seems that this voldy was a bug.
Cheers,
Brandon =/\=
It's terrible but easy, and these Borg are way cooler than the mess STO and Voyager left us.
Still doesn't know about Voldy, but since I don't PvP, I guess I'll be content in my ignorance and happy that it's fixed.
:rolleyes:
You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
I'm starting to think that you don't. Exploiting is taking advantage of a bug.
Or are you saying the old Voldemort wasn't a bug? Why is the new one suddenly one.
This just seams like an excuse for allowing moderators to ban people depending on their mood. :rolleyes:
Vornek@oberlerchner123 - Join Date: July 2008
We didn't have to in this case, Bort said he didn't consider it an exploit.
>>The improperly written code worked as it was intended.
:rolleyes:
Awoken Dead
Now shaddup about the queues, it's a BUG
A bug/exploit that's hard to do is an exploit.
A bug/exploit that's easy to do is a bug?
Vornek@oberlerchner123 - Join Date: July 2008
Voldemort was the code word coined in reference to an issue regarding shuttles and ships gaining extra bridge officer slots.
It's terrible but easy, and these Borg are way cooler than the mess STO and Voyager left us.
Bugs and expoits are NOT mutually exclusive. It doesn't seem like a difficult concept to grasp. If a bug exists and that bug gives a player an advantage and there's an opportunity for the player not to use the bug, then they player is exploiting if you want to admit it or not. Further, using the exploit against another player is griefing if you want to admit it or not. You're playing games b/c your company is too cheap to enforce it's own ToS.
Random Quote from Kerrat
"Sumlobus@****: your mums eat Iced Targ Poo"
C&H Fed banter
Indeed, and for fixing the private ques as well! Well done. Here here!
Aye, and as in this case, adopted in reference to extra bridge officer slots. I suppose this is the confusion created when we have to mince words about problems we aren't supposed to talk about.
It's terrible but easy, and these Borg are way cooler than the mess STO and Voyager left us.
We know that it could be done different ways in the past.
The issue was when it showed up on Tribble it was far worse and anyone who had a shuttle simply had every slotted officers full powers. Didnt need to do any ship swapping you just logged on and declared your Kirkhood to the first unfortunate mob with a BO3 APA3 DEM3 GW3 blast.
So when that went away it was late in the test cycle everyone saw there was no more madness and declare it to be all better. So fault lies with a probably incomplete fix to the issue and tribble testers not doing a thorough enough followup. Definitely in my case as I logged in saw the powers were gone and said ahh good thats all fixed now and then left.
In my opinion, as a Dev, somebody that is Exploiting is deserving of punishment. By extension, an action should be called an Exploit only if it is an action that the player should be held accountable for, and face punitive measures for.
If a player is utilizing a coding error, potentially without their knowledge, they should not be held accountable for it, in my opinion. And therefore, by my personal definition, that action is not Exploiting. To call it Exploiting would imply that disciplinary actions would be warranted.
My opinion on this may be quite bias, however.
For example, it was my responsibility that the Jem'Hadar Shield was benefiting from Brace-for-Impact Doffs in error at the time they rolled out to the public. It would have been improper - unfair, illogical - to punish players for utilizing that combination of items/powers, when it was MY responsibility that they were malfunctioning. Therefore, doing so was not what I would define as an Exploit.
Cryptic - Lead Systems Designer
"Play smart!"
Didn't you get the memo? This wasn't an exploit. Which means everyone that was banned trying to get the devs attention about this non-exploit by posting in the forums should be unbanned.
@DevolvedOne
If the bug worked across all shields I'd agree with you. However, it didn't take much effort in that example to see not only was is triggering Hazzard and Shield Distribution Doffs it also spammed client logs so bad it lagged people out. It was really bad b/c many people didn't know to disable their logging.
The solution from a player perspective was simple, dont use the shields until they're fixed. I agree players should be punished only when they know of a bug. But, I had asked in a thread and got zero reply if we could have a thread similar to the "is it working as intended" thread so people could be pointed the thread by GMs if they were reported. Multiple offenses should be temporary bans.
Really, that was a horrid example you gave b/c not only did people have an advantage, they could actually grief people into DCing.
Random Quote from Kerrat
"Sumlobus@****: your mums eat Iced Targ Poo"
C&H Fed banter
bots in the game that plague maps for rewards without contribution exist because there isn't a conditional in the code that says if they are idle for more than 3 minutes, kick them.
Are those people banned because of a error in the conceptualization of the code that resulted in it not getting implemented (despite the fact that you do know about the problem) or is it because the code also allows them to do it and they are still punished which results in it becoming wrong at that point?
Do conceptualization errors versus coding errors define offenses in which one could be banned or not banned, respectively?
I AM NOT A FAN OF PWE!!!!
MEMBER SINCE JANUARY 2010
Think of it like this p2wsucks, if you where a newbie logged into the game after downloading it from steam and you where using game braking buggs in sto and got banned, how cool would that be?