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Forums > Home› Star Trek Online General Discussion

Steamrunner problems!!!

mrschmitsmrschmits Member Posts: 30 Arc User
edited November 2012 in Star Trek Online General Discussion
SO, i have bought the steamrunner starter pack. Nothing happened, so i went back to my steamlibary. I clicked play star trek online, and the game tries to request my redeem code. After 1 sec, it says error. I cant even play star trek anymore!
HELP!!
Post edited by mrschmits on
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Comments

  • treffelltreffell Member Posts: 247 Arc User
    edited November 2012
    skip the steam download

    download regular or use old downlaod

    then follow the unpacdkj instructions, whicfh are go to log in - log in

    go to my account

    on the left is a redeem buttoin in the middle

    hit that - enter code

    then it swhould unlock

    course it kinda sidestepsw the prob - and if the only down;load u have is steam then your talking douynle load and time

    in which case i would unistall and reintall on steam

    these are the methods i would use

    irrefutabl;e
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    thats the probleme, nothing happened. I havnt got a code. Nothing. And nothing is downloading.
  • empireofsteveempireofsteve Member Posts: 665 Arc User
    edited November 2012
    When you are in the steam client go to your list of games. Right click on star trek online and click on get CD key. It should be there.
    NERF CANNONS - THEY NEED A 50% NERF
    CRUISERS NEED A 206% HULL BUFF
  • treffelltreffell Member Posts: 247 Arc User
    edited November 2012
    the code popped up when i tried to play using steam (it was not downloaded all the way)

    i wrote the code down, stopped the download, and loggeds in with what i had already downloiaded (game)

    but its computers- anything can happen - worse case scenario contact steam
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    when is click on cd key, it says error.
    When i click play via steam, its pops up with a thing to request the code, but imidiatly after that is says error.
  • treffelltreffell Member Posts: 247 Arc User
    edited November 2012
    (lol)

    that other method sounds better

    at any rate good luck to ya there
  • treffelltreffell Member Posts: 247 Arc User
    edited November 2012
    could reinstall steam - but i am just throwing things out there
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    iam reinstalling now, if this doesnt work, i have throwen away 10 bugs.....
  • treffelltreffell Member Posts: 247 Arc User
    edited November 2012
    no you have not

    contact steam if worse fcomes to worse
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited November 2012
    If I am reading the OP's posts correctly then they are constantly trying to start the game through steam even though the game hasnt been downloaded through Steam.

    The original install works fine but there is no access to the Steamrunner there, so please do what has been asked before.

    1. Open Steam and go to your Library
    2. Select Star Trek Online
    3. Click on CD Keys and select Steam starter pack
    4. Copy the code there.

    At no point do you need to try and start Star Trek Online through Steam. It is not needed.

    Go to Startrek Online website and go to 'My account'

    Select redeem keys and paste the key there. After clicking submit login to STO normally.

    Go to Z-Store and select items. The Steamrunner pack will be in there to claim. It will come as three boxes, 2 of which contains ships and the other has junk items which cannot be reclaimed.
    Still waiting to be able to use forum titles
  • darramouss1darramouss1 Member Posts: 1,811 Arc User
    edited November 2012
    I don't know why but I've been able to claim everything on two toons. Granted, like dirlettia said, one box has junk, but it is useful for a brand new toon.
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    i dont even see the 'cd keys' button
  • treffelltreffell Member Posts: 247 Arc User
    edited November 2012
    curious now if you got it to work

    but the above post has it - go to "games" at the top of the steam window

    then "view games library"


    mskre sure star trek online is on the list , right click

    second on the list is "view cd key"


    then it shpows an item and product code box

    then - login - my account - redeem
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    i know, i go to library, click 'all games' and then right click 'star trek online'. I dont see the 'CD key'
  • nyniknynik Member Posts: 1,628 Arc User
    edited November 2012
    mrschmits wrote: »
    i know, i go to library, click 'all games' and then right click 'star trek online'. I dont see the 'CD key'

    Right click on the "Star Trek Online" in the list. Don't just left click it to open the Steam STO page. View CD key is the second option in the context list that appears.
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    !!!!
    I Just Said I Did That!!!!
    I Right Click It, I Get The Drop Down Menu, With Propeties And Stuff, But No Cd Keys!!!!
  • treffelltreffell Member Posts: 247 Arc User
    edited November 2012
    here is an instructional vid

    course i have not looked at it so it might be TRIBBLE, course then agian doing TRIBBLE vids may be me forte'

    (lol)



    http://www.youtube.com/watch?v=CwaTo4N20iQ
  • nyniknynik Member Posts: 1,628 Arc User
    edited November 2012
    You have STO installed with steam (that steam downloaded) or is it just a non-steam game shortcut for STO in your games list?
  • speedofheatspeedofheat Member Posts: 111 Arc User
    edited November 2012
    try installing the game, as it installs click on it, get the cd key and then copy it , stop the steam installation and you are good
    y3m-yM6W2jBAA7NpYi95PewTOHD9vSNpFGl3huKvuKsGif7jH9lBSYRtnx-AxOUzQw00u0SrjnMeAt0McFsPmCC2FoawxgX3ZON4Ork7H39MCRYsgBUn0QYSADDqYpB6wB5twq-_jNOp7AdrNeItQjiXChE9kwGvBsqc-vTz7oj3YM?width=660&height=198&cropmode=none
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    I first had it installed 'non-steam'. When is saw this ship, is installed it with steam. I tryed to get the cd key, but when i try to find it, it is gone. I right click it, and then i get the drop down menu with propeties and local content. I cant find cd key in there.
  • tc10btc10b Member Posts: 1,549 Arc User
    edited November 2012
    I did the same. What worked for me was the following.

    1.Start to redownload with steam
    2. Pause the download
    3. Right Click on the download and select CD key
    4. Copy CD Key to clipboard
    5. Log into my Perfect World Account --> Redeem Key
    6. Redeem Key
    7. Uninstall Steam
    8. Enjoy the Steamrunner! :-)

    Hope this helps.
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    why doesnt anyone listen?
    I CANT SEE THE CD KEY BUTTON!!!!
    it vanished when i reinstalled sto by steam.
    And in the first place, i couldnt see it, because of an error.
    But ok, ill try to do that.
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    so all of the previous awnsers didnt work. I have tried to contact steam support. The store is now saying that i didnt bought the pack.....
    But my money is gone!
    I hope steam support will know the awnser to this riddle.
  • somriksomrik Member Posts: 0 Arc User
    edited November 2012
    Is there a DLC option maybe its under there?

    Frankly it doesnt help that your English isnt exactly too clear. Nothing against but it kind of makes me work to understand what should be my first language. :D

    Okay so You had STO as a Non steam game shortcut under steam.

    You then saw the steamrunner pack. Installed STO onto Steam and then bought the steam runner? Or did you do it the other way around?

    Either way you should have gotten an email as a confirmation receipt. If I recall correctly there should be a code on that. Did you try that one?
  • tc10btc10b Member Posts: 1,549 Arc User
    edited November 2012
    If you bought it, you will have a confirmation email. And they should be able to sort it out for you.

    Make sure the steam account you are logged in on, and the one you purchased with are the same. Or it won't let you use the stuff.
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    I only got a mail with a payment comfirm form the bank. And yes, somrik, thats how i did it. First the non steam, then with steam.
    And under dlc there is nothing. Just nothin.
  • treffelltreffell Member Posts: 247 Arc User
    edited November 2012
    I have tried to contact steam support. The store is now saying that i didnt bought the pack.


    well there's the explainatiun

    step one - buy it

    step two - make sure you bought it

    step three- evberything else stated
  • mrschmitsmrschmits Member Posts: 30 Arc User
    edited November 2012
    i know that, and that is the probleme. My money is gone. I did pay for it. But no confirm at all from steam. Just from my bank saying: $20 pay to steam.
    I cant get contact with steam support. They just wont respond. Iam really staring to hate steam.
  • aspheasphe Member Posts: 0 Arc User
    edited November 2012
    somrik wrote: »
    Is there a DLC option maybe its under there?

    Frankly it doesnt help that your English isnt exactly too clear. Nothing against but it kind of makes me work to understand what should be my first language. :D

    Okay so You had STO as a Non steam game shortcut under steam.

    You then saw the steamrunner pack. Installed STO onto Steam and then bought the steam runner? Or did you do it the other way around?

    Either way you should have gotten an email as a confirmation receipt. If I recall correctly there should be a code on that. Did you try that one?

    No, it's not really a DLC. He's trying to right-click/CD key on his non-Steam STO which he added as a non-Steam game.

    The email he gets won't contain the code. You need to log into Steam, view the steam version of STO, right-click on that to see the CD key.

    Right-click on the steam version of STO and you see "Play Game, View CD Key, Manage game account/etc". Do it his way on the non-steam game shortcut and he sees "Launch..., Delete shortcut/etc."
    tc10b wrote: »
    If you bought it, you will have a confirmation email. And they should be able to sort it out for you.

    Make sure the steam account you are logged in on, and the one you purchased with are the same. Or it won't let you use the stuff.

    Kinda. I or anyone on Steam can buy the pack, then 'give' the key to some other STO player. If Steam linked your SteamID to PWE, we wouldn't need to 'redeem' key.

    PS If you have given your key away and regret it. Make a new Steam account, buy the pack and ... use the key ^-^.
  • littlesarbonnlittlesarbonn Member Posts: 486 Arc User
    edited November 2012
    I was confused when I first bought it myself. I couldn't figure out how to activate it. But then while playing through Steam (starting up Steam first and starting the game from there), the first window that popped up was one that gave me the code to put into the account information page. And that worked easily for me. As a matter of fact, that pop up kept coming up every time I launched the game, until I finally disabled it (as I didn't need it any more).
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