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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Keeps freezing my PC all the time

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited July 2013 in Windows and General: PC, Network, and Other Technical Issues
Hi all I need help it started this morning. I cant play for more than 20 mins before the game freezes my whole PC i have to do a manual shut down. Is this happening to anyone else and how can i fix this?????

Please help this is the only game i play
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    Might be helpful if you gave us some details to your computer setup....
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    It runs on windows 7 64-bit, its got a Nvidia GeForce 9800 GT, the processor is an intel core2 quad cpu 2.83ghz, 4.00GB of ram

    it freezes when im doin anything, whether it would be flying trough space or in a mission. It never happens on load screens, login or character selection.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    Sounds like it could be overheating issues. Do you have any software installed to monitor the temps of your PC? Anything over 50 C is too high and probably means there are air flow issues.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    switch game compatibility to windows xp( sometimes help) , if that doesnt help then try to delete game and install it again( maybe you have broken file).
    for overheating im not sure because you have more than enough strong PC(but still check your temperature of PC).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    I'm seeing the exact same issue. Game freezing frequently, sometimes right after logon (without even displaying the char selection screen), sometimes after playing for an hour.

    Specs:
    Win 7 64bit Pro
    AMD Phenom II 945, 4 GB RAM, AMD Radeon 7750 1024MB Graphics using Catalyst 12.4

    I played in DirectX 11 mode; haven't tried switching to DX9 yet.

    Dualbooting to WinXP 32bit solved the issue. Could play for hours without any freezing after that.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    Switching to DX9 appears to be alot more stable.

    Comparing the specs between TG85 and me, there might be a problem with DX11 and 64 bit Windows. Would be interesting if others could confirm.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited June 2012
    i guess i have same problem like if my video card shut down audio does the same.... i just have to restart pc .I never experienced such problems i have win 7 64 geforce gt 430 .... how can i try to user dx9 instead of dx11?
  • tank721tank721 Member Posts: 2 Arc User
    edited October 2012
    I also an having this problem. I am running windows 7 64bit with an intel core2 duo. When I First purchased the game it ran fine. then I stopped playing for about a year. Come back to it and I have this problem. Also it seems like my video card keeps rebooting while playing. I dont have any of these problems with anything else i do on this computer. a little help please
  • lister1936lister1936 Member Posts: 7 Arc User
    edited March 2013
    Same problem and similar PC requirements: Windows 7 (32 bits), intel core duo and Nvidia GeForce 9600M GT, the first times i haven?t any problem, the game run "fast" and with great quality, but sinces a few days the game run more "slow" and if i want that run "fast" or "good" i need to changes the video options. Now i play to the game and before that load the game i have a "Purpple screen of death" and it?s freezes all the PC. I don?t know if this problem happen after one of the patch but it?s very frustrating.
  • olivia211olivia211 Member Posts: 675 Arc User
    edited March 2013
    the last two posts mentioned video card rebooting. It could be a driver issue. Always make sure you have the latest card drivers installed. If you have an NVidia card, the new drives can sometimes cause more problems than they solve. If you have more problems after installing the new drivers, rollback to an older version you believe was stable. I have had to do that a few times. The newest NVidia drivers seem much more stable so give them a try.

    Also, keep an eye on the programs you run in the background. they can put additional load on your CPU. I saw if they don't have to be open, go ahead and close them to minimize this issue. You may also want to give your comp and nice good cleaning with some compressed air if you haven't done so. All that dust can really drive up your CPU and GPU temps. If they get too hot, they can often shutdown on their own to prevent any damage to them. If you have your computer sitting under a desk, I would recommend moving it to a place with better ventilation. You have to let your comp breath or it will die an early death.
    No, I am not who you think I am. I am someone different. I am instead a banana.
  • nathan2k0nathan2k0 Member Posts: 1 Arc User
    edited July 2013
    If you upgrade ur graphics driver it should work if u use nvidia go to www.nvidia.com click all drivers dont click the first option below that it should say mother board and graphics drivers click the scan thingy then download the driver it tells you to if u dont have java download that first if ur not nvidia just find out how to upgrade ur graphics driver :):cool:
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