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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Raptr Not Recording Playtime

brokenmirror2012brokenmirror2012 Member Posts: 0 Arc User
edited September 2012 in Windows and General: PC, Network, and Other Technical Issues
http://img20.imageshack.us/img20/5594/capturekba.png

Does that say theres a limited reward? Just starting on that note.

Ok so ive played several hours of STO today. WITH RAPTR ON (dont go there) 0 hours given. (Ok so)

/played is 140+ days. So what happens if raptr refuses to update with the 7 hours i played today? Do i miss out on getting rewards because of a technical error?

Cryptic you guys either needs to clear this up with raptor for unlimited rewards, or talk with raptr devs and figure out whats wrong here.

Any ideas? Any fixes? I concidered playing using steam (because steam sync worked perfectly) but Steam wants to redownload STO onto mycomputer. Which i dont wanna do. (and will take more time then i will get) If that really is limited by the time i can get on STO and play fro 6 hours everything will be gone.

Cryptic DONT move this thread its an important issue that needs to be adressed (and the majority fo players dont look past general)
[SIGPIC][/SIGPIC]
Post edited by brokenmirror2012 on

Comments

  • stostargatewarsstostargatewars Member Posts: 179 Arc User
    edited September 2012
    You can add time played manually on the website that is what I did. I could not get the desktop app working.
  • direphoenixdirephoenix Member Posts: 0 Arc User
    edited September 2012
    stostargatewars wrote: »
    You can add time played manually on the website that is what I did. I could not get the desktop app working.

    This.

    Plus, for technical support on a third party app, you should probably try that app's forums.
    [SIGPIC][/SIGPIC]
    Raptr profile
  • jjumetleyjjumetley Member Posts: 281 Arc User
    edited September 2012
    And you don't have your Facebook account conected to Raptr.
  • brokenmirror2012brokenmirror2012 Member Posts: 0 Arc User
    edited September 2012
    No i took that pic before i linked my facebook account. It finly updated (7 hours later)
    [SIGPIC][/SIGPIC]
  • brokenmirror2012brokenmirror2012 Member Posts: 0 Arc User
    edited September 2012
    direphoenix wrote: »
    This.

    Plus, for technical support on a third party app, you should probably try that app's forums.

    Yes. Well. The mater also comes is i dont understand if that is a limited or not. (which would be STO who is providing the keys to raptr)
    [SIGPIC][/SIGPIC]
  • thlaylierahthlaylierah Member Posts: 2,987 Arc User
    edited September 2012
    Raptr did not record/ update my time until after I closed STO.
  • direphoenixdirephoenix Member Posts: 0 Arc User
    edited September 2012
    brokenmirror2012 wrote: »
    Yes. Well. The mater also comes is i dont understand if that is a limited or not. (which would be STO who is providing the keys to raptr)

    Yes, this promotion expires on December 4, 2012. You have three months to become a "Newbie" for the Holodeck Bundle or "Experienced" for the Captain's Critter.
    [SIGPIC][/SIGPIC]
    Raptr profile
  • danquellerdanqueller Member Posts: 506 Arc User
    edited September 2012
    If you have a firewall or other protective measures designed to protect your privacy and system from being hijacked by an outside system, they might be doing their job.
  • tls1970tls1970 Member Posts: 42 Arc User
    edited September 2012
    I put Raptr on my computer yesterday. It scanned all my games and sto was on there now it not listed what is i doing wrong.
  • zebularzebular Member Posts: 729 Arc User
    edited September 2012
    tls1970 wrote: »
    I put Raptr on my computer yesterday. It scanned all my games and sto was on there now it not listed what is i doing wrong.

    Sounds like you may have installed it in a custom location?

    In any case, try this:
    Open the Raptr client main window. On the top right, left click "Games" then select "Manually Add Games." Let it load the list, then find "Star Trek Online" in the list and select it. Then browse to the folder you installed it in and select that folder and you should be good to go.

    Raptr only logs playtime when you close the game client. To know if your play-time is being logged while playing, bring up your taskbar or minimize the game client then hover the mouse over the Raptr Icon by your system clock. It should say "Raptr - Playing Star Trek Online" if it says "Raptr - Available" or whatever your status is, then it has not properly detected STO. Try manually adding the game as I described above.

    Manually adding game-time is something you should do when you're not playing, to make up for unrecorded time. For what that option does is it tells Raptr that you are playing "Game" for "X" amount of time. So it will then, from that moment until the time specified, set you as though you were playing that game for that long.
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