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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Cryptic Error Oops!

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited September 2012 in Windows and General: PC, Network, and Other Technical Issues
PLEASE HELP!!!! A friend of mine is trying to join STO. He has much better system reqs than I do, and he has attempted the download and install multiple times, he always gets the Cryptic Error oops message when he attempts to log in. I even tried using my log in on his computer and got the same thing. Never had this problem before. What are we going wrong?

Submitted ticket multiple times too.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2012
    I have exactly the same problem, could you update this thread when you get an answer?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    WTB an answer to this problem. Anybody got one?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    had to answer with out more data.
    is the program set to run as admin if using win7 or vista?
    is it being allowed by firewall and antivirus programs?
    is the router firewall allowing the ports the game needs?
    if using teamviewer or xfire can prevent the program from working?

    as well and a number of other things

    is there anything in the error, crash, shutdown logfiles located in the cryptic studios foolder and in the /live/logs/gameclient folder?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2012
    PegasusMD wrote:
    had to answer with out more data.
    is the program set to run as admin if using win7 or vista?
    is it being allowed by firewall and antivirus programs?
    is the router firewall allowing the ports the game needs?
    if using teamviewer or xfire can prevent the program from working?

    as well and a number of other things

    is there anything in the error, crash, shutdown logfiles located in the cryptic studios foolder and in the /live/logs/gameclient folder?

    I was using teamviewer and uninstalled it. The game seems fine now. Thank you very much! :D
  • blakers1984blakers1984 Member Posts: 1 Arc User
    edited September 2012
    http://sto-forum.perfectworld.com/showthread.php?p=5666741#post5666741


    Also if you run DisplayFusion. There are some steps needed as it got it working for me
  • bluegeekbluegeek Member Posts: 0 Arc User
    edited September 2012
    This thread is an ancient artifact (after no posts for 30 days or more) and it must now be put in the thread museum where it can be forgotten by everyone except thread archaeologists.

    Please remember to check the dates of threads; and if you find an old thread which violates the [URL=" http://sto-forum.perfectworld.com/announcement.php?&a=51"]PWE Community Rules and Policies[/URL] just report it and avoid posting in it.

    Note that you're more than welcome to start a new thread on the topic (unless there is an existing thread on the topic that has received a post within the last 30 days, in which case you can just continue to post in that thread)! :)

    Live Long and Prosper,
    Bluegeek
    My views may not represent those of Cryptic Studios or Perfect World Entertainment. You can file a "forums and website" support ticket here
    Link: How to PM - Twitter @STOMod_Bluegeek
This discussion has been closed.