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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

game turns off the internet

m1kealexanderm1kealexander Member Posts: 6 Arc User
edited November 2012 in Windows and General: PC, Network, and Other Technical Issues
I try to log in and each time i do either during the cryptic screen or right after it finishes loading the game freezes and the internet connection stops.

all drivers are up to date. this is the further thing on my desk top. I have a wireless connection using a cisco valet. i have been playing the game like this for a while. and also play with it on my laptop the same way. i have a belkin router that i have been using for almost 2 years to play the game. and the game plays fine on the laptop.

i know there has been a few posts about this but nothing i have seen helps. i lose internet on my desktop and not my laptop when this happens. i dont know if it is the game or the set up.
Post edited by m1kealexander on

Comments

  • tom61stotom61sto Member Posts: 3,671 Arc User
    edited August 2012
    Odd, so you're saying it crashes your newer router, but not your old one? I'd have thought that all the newer routers would support enough simultaneous connects for STO. I'd see what other router you can get, I know a fair number of places have the Belkin N routers for quite cheap, maybe getting one of those instead would work better.

    Without replacing the router, about the only thing that might work is updating the firmware of the router and turning off voicechat.
  • m1kealexanderm1kealexander Member Posts: 6 Arc User
    edited August 2012
    tom61sto wrote: »
    Odd, so you're saying it crashes your newer router, but not your old one? I'd have thought that all the newer routers would support enough simultaneous connects for STO. I'd see what other router you can get, I know a fair number of places have the Belkin N routers for quite cheap, maybe getting one of those instead would work better.

    Without replacing the router, about the only thing that might work is updating the firmware of the router and turning off voicechat.

    i think you misread that. the cisco valet is a wireless usb adapter.

    i tried uninstalling and reinstalling the game too and that didnt work. the computer stays connected to the router, but loses internet connection.
  • solarstormragesolarstormrage Member Posts: 2 Arc User
    edited November 2012
    I am having this problem as well. I haven't played in a month or so before yesterday, but it was fine then.
  • solarstormragesolarstormrage Member Posts: 2 Arc User
    edited November 2012
    m1kealexander wrote: »
    i think you misread that. the cisco valet is a wireless usb adapter.

    i tried uninstalling and reinstalling the game too and that didnt work. the computer stays connected to the router, but loses internet connection.

    Disable voice chat at the character selection screen. That worked for me.
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