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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

well done, youve screwed the pooch!

irthebadmanirthebadman Member Posts: 14 Arc User
edited July 2012 in Windows and General: PC, Network, and Other Technical Issues
there i was, getting a bit excited to come back to STO and see how it is again when... its a failure before it began. The game doesn't work for me and there's no reason it shouldn't. server keeps timing out, ridiculous load times and when i can get into my toon, nothing works, cant fly cant chat cant even reset my points. i can spin on the spot wonderfully but the rest is FUBAR'ed

have made numerous emails and gone through every help topic but there was lack of said help anywhere to be seen.

so it is with a heavy heart and disdain that i uninstall it and wonder off agian. too bad, would have liked to play it again.

tis for shame that is so ****ed up.
Post edited by irthebadman on

Comments

  • captainbmoneycaptainbmoney Member Posts: 1,323 Arc User
    edited July 2012
    I suggest checking out some of your things. it shouldn't be THAT screwed up.
    Like my fanpage!
    https://www.facebook.com/CaptainBMoney913
    Join Date: August 29th 2010
  • irthebadmanirthebadman Member Posts: 14 Arc User
    edited July 2012
    done everything possible, and then some, removed my current graphiocs card, put in a later model one, resinstalled a dozen tiumes, update this update that, run it in different modes. all fo nought :( even had a 2 and a half hour chat with my isp and tracked every little bit of info to and from and to no avail. it really does suck monkey balls, well wanted to play again.

    only option left is to rebuild my 5 year old pc from scratch and use that and see if it works on that. not the ideal situation though, rebuilding a pc just to play this but... thats all thats left :(
  • captainbmoneycaptainbmoney Member Posts: 1,323 Arc User
    edited July 2012
    Lowest Settings for your old PC.
    Like my fanpage!
    https://www.facebook.com/CaptainBMoney913
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  • irthebadmanirthebadman Member Posts: 14 Arc User
    edited July 2012
    i ran it on the lowest on my current pc to no avail, even then it was 640.. unplayable at that size imo.

    i may just rebiuld my old one when i have a bored day lol.
  • frostyslyfrostysly Member Posts: 42 Arc User
    edited July 2012
    my gosh! You sir are having quite some problems, I have never heard of in STO from anybody else. I do not believe its because of the game.

    respectfully: C2D
  • cusashorncusashorn Member Posts: 461
    edited July 2012
    What Operating System are you using? A few of my fleetmates tell me they get some technical issues by running on Windows 7 x64.
    "My frozen dairy-based confectionery attracts all the males of the species to the facilities. They all agree on it's superiority. Indeed, it is superior to yours. I could teach you the finer details but that would require monetary recompense on your part."
    -The Milkshake Song: Vulcan Edition
    [SIGPIC][/SIGPIC]
  • defalusdefalus Member Posts: 4 Arc User
    edited July 2012
    Have you tried posting in the PC and Technical Issues sub forum @ http://sto-forum.perfectworld.com/forumdisplay.php?f=70.

    There are knowledgeable folks who frequent that section who may be able to offer you good advice.
    __________________________________________________
  • UnknownUnknown
    edited July 2012
    This content has been removed.
  • aarons8aarons8 Member Posts: 0 Arc User
    edited July 2012
    i would look into your internet or connection first..
    if its timing out and you're jumping all over the place it is probably due to dropped packets.

    maybe you need a new router, or cat5 cable..
  • irthebadmanirthebadman Member Posts: 14 Arc User
    edited July 2012
    ill keep trying for sure, just so very frustrating is all. running windows 7 64 and i read up on p[eople having problems with that and ran it in windows xp mode, all service packs and what not, to the same result.
    it could be just the fact im in oz on a us server?? i doubt it since alot of the main mmo's have us serves and i do just fine, i will take the advice of you fellows and continue to address the situation, really do want to play again :P
  • irthebadmanirthebadman Member Posts: 14 Arc User
    edited July 2012
    bought a new router, new cable, theres no jumping theres just nothing, im in space i can twirl around i cant move, i cant set my skills, they just reset seconds later, and cant even see items on my toon, not can i see my ship screen, cant chat... at times i thinkits like SUPER lagged but i can see people warping in and flying around all over the place
  • irthebadmanirthebadman Member Posts: 14 Arc User
    edited July 2012
    oh and this is what i see on the screen, had to take it using my phone as when i did a screen shot all i got was my shipo in the forerground and nothing else! http://i1188.photobucket.com/albums/z417/budgybottom75/photo.jpg
  • mikewendellmikewendell Member Posts: 0 Arc User
    edited July 2012
    irthebadman wrote: »
    oh and this is what i see on the screen, had to take it using my phone as when i did a screen shot all i got was my shipo in the forerground and nothing else! http://i1188.photobucket.com/albums/z417/budgybottom75/photo.jpg

    That's the sign of a bad connection. It's not getting the required data from the servers.

    First guess that comes to mind is ports blocked.

    Can you provide the results to the two tests in this sticky please:

    http://sto-forum.perfectworld.com/showthread.php?t=225155

    Especially the second one as that's checking connections via the ports.

    Also please make sure in Windows Firewall that the game has access to the net.
  • beezle23beezle23 Member Posts: 0 Arc User
    edited July 2012
    irthebadman wrote: »
    oh and this is what i see on the screen, had to take it using my phone as when i did a screen shot all i got was my shipo in the forerground and nothing else! http://i1188.photobucket.com/albums/z417/budgybottom75/photo.jpg

    Looks like something's scrambled in the game itself.

    Have you done a force verify from the launcher? (Options - check "force verify")

    When you did the uninstall, did you also hunt down the folder and delete it? (sometimes remnants remain).

    {eta, also what MikeWendell said}
    __________________________________________________
    [SIGPIC][/SIGPIC] "I weary of the chase. Wait for me. I shall be merciful and quick."
  • irthebadmanirthebadman Member Posts: 14 Arc User
    edited July 2012
    yeah did a full wipe and tracked down all the associated files. i shall indeed perform these tasks that you speak of, the firewall and ports issue though is fine, made sure they were all clear.
  • ariseaboveariseabove Member Posts: 186 Arc User
    edited July 2012
    irthebadman wrote: »
    ill keep trying for sure, just so very frustrating is all. running windows 7 64 and i read up on p[eople having problems with that and ran it in windows xp mode, all service packs and what not, to the same result.
    it could be just the fact im in oz on a us server?? i doubt it since alot of the main mmo's have us serves and i do just fine, i will take the advice of you fellows and continue to address the situation, really do want to play again :P

    I play from Tassie with no probs what so ever...

    When you spoke to your isp, did you run through a hop test with them?... if not do so and hit the sto servers if its taking more than say 20 hops its your isp.

    If its not your isp do a dxdiag and give it to support.

    DO NOT POST A DXDIAG ON PUBLIC FOUMS!!! they contain sensitive pc info that naughty people can use to get into your system so as above do not post it here just give it to support.
  • irthebadmanirthebadman Member Posts: 14 Arc User
    edited July 2012
    also posted in that sticky but doesnt look pretty :(

    contacting nettest server..
    Local IP: 122.49.187.48
    Ping: 250.0 msec
    Port: 80: 261 KB/sec 23 KB/sec 276 KB/sec 500
    Port: 80: 253 KB/sec 25 KB/sec 269 KB/sec 500
    Port: 443: 94 KB/sec 13 KB/sec 100 KB/sec 500
    Port: 443: 253 KB/sec 30 KB/sec 269 KB/sec 500
    Port: 7255: 4 KB/sec 5 KB/sec 6 KB/sec 500
    Port: 7255: 3 KB/sec 2 KB/sec 26 KB/sec 500
    Port: 7003: 37 KB/sec 2 KB/sec 40 KB/sec 500
    Port: 7003: 43 KB/sec 2 KB/sec 48 KB/sec 500
    Port: 7202: 3 KB/sec 4 KB/sec 75 KB/sec 500
    Port: 7202: 6 KB/sec 3 KB/sec 12 KB/sec 500
    Port: 7499: 5 KB/sec 4 KB/sec 12 KB/sec 500
    Port: 7499: 4 KB/sec 3 KB/sec 40 KB/sec 500
    Port: 80: 261 KB/sec 10 KB/sec 276 KB/sec 500
    Idle NIC bandwidth Send: 7 KB/sec Recv: 5 KB/sec
    hit return to exit
    sd

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Greg>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 192.168.1.1
    2 17 ms 16 ms 17 ms lo5000.bras8.adl1.adnap.net.au [122.49.191.24]
    3 16 ms 16 ms 16 ms g3-33.cor1.adl1.adnap.net.au [219.90.143.57]
    4 16 ms 17 ms 17 ms te4-1.cor2.adl1.adnap.net.au [219.90.143.246]
    5 16 ms 16 ms 16 ms te1-3.cor2.adl4.adnap.net.au [219.90.143.242]
    6 16 ms 17 ms 16 ms vlan369.55drc76fg.optus.net.au [59.154.0.49]
    7 43 ms 43 ms 42 ms 61.88.221.73
    8 202 ms 203 ms 211 ms 203.208.192.201
    9 207 ms * 207 ms 203.208.153.46
    10 209 ms 207 ms 207 ms te0-3-0-7.ccr22.lax01.atlas.cogentco.com [154.54
    .43.249]
    11 238 ms 238 ms 238 ms te0-2-0-3.ccr22.iah01.atlas.cogentco.com [154.54
    .45.1]
    12 268 ms 271 ms 268 ms te0-1-0-3.ccr22.atl01.atlas.cogentco.com [154.54
    .6.137]
    13 269 ms 269 ms 270 ms te0-2-0-3.ccr22.dca01.atlas.cogentco.com [154.54
    .1.34]
    14 271 ms 271 ms 271 ms te0-4-0-2.ccr22.jfk02.atlas.cogentco.com [154.54
    .41.10]
    15 275 ms 275 ms 276 ms te0-3-0-5.ccr22.bos01.atlas.cogentco.com [154.54
    .44.62]
    16 281 ms 281 ms 281 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    17 276 ms 283 ms 286 ms 38.111.40.114
    18 279 ms 280 ms 280 ms 208.95.185.41

    Trace complete.

    C:\Users\Greg>

    that nettest one scares me some :(
  • mikewendellmikewendell Member Posts: 0 Arc User
    edited July 2012
    irthebadman wrote: »
    that nettest one scares me some :(

    Yes, me too. Those numbers are very low. Normally would be 100x at least.

    You're not running anything else? Um like torrents or file traders, are you? *cough*

    I know one of the public networks I use have those ports completely blocked as they feel that those ports are only used for file trading. I was kind of hoping for a complete block. I;m wondering if that's rate limiting done by your ISP.
  • irthebadmanirthebadman Member Posts: 14 Arc User
    edited July 2012
    nothing else being run... unfortunately :(
    as for rate limiting by the isp, i doubt it. its the same isp i had when i was playing the gamne on release and nothing has changed. well i presume nothing.

    only other thing i can think of that has changed IS the new modem/router. will have to test out the old one and see.

    well its posted so now to just wait and try a myriad of things over again and then hopefully one day it will just work!
    heres hoping anyhoo :)
  • beezle23beezle23 Member Posts: 0 Arc User
    edited July 2012
    irthebadman wrote: »
    only other thing i can think of that has changed IS the new modem/router. will have to test out the old one and see.

    well its posted so now to just wait and try a myriad of things over again and then hopefully one day it will just work!
    heres hoping anyhoo :)

    Well, it not bogging down until hop #8 means that it's likely not your local modem/router, however -- the odd results for nettest (high pings only on internet ports), have you done a spyware scan?

    I suggest Spybot S&D: http://www.safer-networking.org/index2.html

    Good luck.
    __________________________________________________
    [SIGPIC][/SIGPIC] "I weary of the chase. Wait for me. I shall be merciful and quick."
  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited July 2012
    The bog-down is starting in Malaysia. It's could be a faulty transfer router there causing issues between Australia and China - and that's creating a backup behind it. It's also possible your ISP is now using a different transfer route then it was the last time you played - meaning it's intentionally forcing you through the poor router in Malaysia.

    Either way I'd file a bug report with Cryptic and contact the ISP to see if they've changed routing recently. I'd also do some virus/spy-bot scans to see what's bogging down your system.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • carl103carl103 Member Posts: 1 Arc User
    edited July 2012
    Okay, very definatly a vonnection issue as i've seen same when everyone else is using net in house and i try to log in. ALso saw it when they did some work on our net line at the local telephone exchange.
  • humanoideyehumanoideye Member Posts: 4 Arc User
    edited July 2012
    Yeah, I had just tried to come on once the patch was done, I get kicked off wiht Error, Wrong number of Bytes 13.

    What the heck. what happened.

    please fix this issue.
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