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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Game Launcher Crashing

fencer8fencer8 Member Posts: 225 Arc User
edited July 2012 in Windows and General: PC, Network, and Other Technical Issues
3 weeks ago my game launcher started running slow.http://sto-forum.perfectworld.com/images/smilies/frown.gif
2 weeks ago it totally crashed on the main machine.http://sto-forum.perfectworld.com/images/smilies/mad.gif
Today there was an update and all was well until I tried to change from the Tribble server to the Hollow deck server. Now the Game Launcher has crashed again.
I tried to re-install the Launcher and no effect. The Launcher is still crashed.
Can the powers that be provide an solution to this problem.
The back up machine is still running the game.
Thank you all for your time and assistance. http://sto-forum.perfectworld.com/images/smilies/smile.gif
Post edited by fencer8 on

Comments

  • nyiadnyiad Member Posts: 220 Arc User
    edited July 2012
    Ok glad mself adn others aren't alone (well this is bad, but you get what I'm saying hopefully haha).
  • mikewendellmikewendell Member Posts: 0 Arc User
    edited July 2012
    Can you look in your errors.log file to see what's in there? Minne is located in the C:\Users\Public\Games\Cryptic Studios\ directory.
  • darkstarkiriandarkstarkirian Member Posts: 1 Arc User
    edited July 2012
    fencer8 wrote: »
    3 weeks ago my game launcher started running slow.http://sto-forum.perfectworld.com/images/smilies/frown.gif
    2 weeks ago it totally crashed on the main machine.http://sto-forum.perfectworld.com/images/smilies/mad.gif
    Today there was an update and all was well until I tried to change from the Tribble server to the Hollow deck server. Now the Game Launcher has crashed again.
    I tried to re-install the Launcher and no effect. The Launcher is still crashed.
    Can the powers that be provide an solution to this problem.
    The back up machine is still running the game.
    Thank you all for your time and assistance. http://sto-forum.perfectworld.com/images/smilies/smile.gif

    hmm, seems to be working for me.

    I once had the problem that it would lock up between changing from Holodeck and Tribble before the patch check was done, before the patch/cancel turned to Engage.
    But usually if I wait for it to cycle, it resolves itself.
    [SIGPIC]Handle: @kirian_darkstar
    Registered: Oct/2009 , LTS : Feb/2011
    Fleets: Warriors of the Phoenix, Kirian Industries[/SIGPIC]
    Three years and still no Captain Klaa hair...
  • fencer8fencer8 Member Posts: 225 Arc User
    edited July 2012
    The Error message is 110514 19:09:50 2 [1] ESC : The patchclientlib is returning error code : 29\nThe net comm was not able to create a link for the patcher.
    This is the error that comes up when I try to use the Game Launcher.
  • mightymundanemightymundane Member Posts: 4 Arc User
    edited July 2012
    Same for me, I can't get in either. *cries*
    [SIGPIC][/SIGPIC]
  • daan2006daan2006 Member Posts: 5,346 Arc User
    edited July 2012
    every time i get to about Charater log on the game crashes i let the thing do its file check and still dose the same
    [SIGPIC][/SIGPIC]
    swimwear off risa not fixed
    system Lord Baal is dead
    macronius wrote: »
    This! Their ability to outdo their own failures is quite impressive. If only this power could be harnessed for good.
  • tarintdftarintdf Member Posts: 4 Arc User
    edited July 2012
    I keep getting kicked when it gets to "Retrieving character list". Every time i try i get crashed to desktop =o( cant play the game at all...
  • kobimokobimo Member Posts: 2 Arc User
    edited July 2012
    Every time I have attempted to Launch the game, I keep getting the message "Unable to connect to Patch Server, Connection idle too long" This is after I log in and I get the Black screen with the "Cryptic" is large gold lettering. I then attempt to verify all files, usually takes 20 minutes and then attempt to relaunch. I did try to redownload the launcher exe file to reinstall and that did not work either.
  • roguepaladinroguepaladin Member Posts: 36 Arc User
    edited July 2012
    Ever since the Season 6 update went live, my launcher works fine, launches the client, then the client crashes mid-load. No error messages, just Windows asking to close the program. I tried having the launcher force-verify the client files, and they came back fine. Is anyone else getting this problem since Season 6 went live?
  • imjinscout19imjinscout19 Member Posts: 24 Arc User
    edited July 2012
    Can someone please direct me to where I can get help with this issue??
    It seems like I'm in the wrong place because I've not gotten any responses

    !
    Fatal error: Error decompressing data.Verifying files in the launcher may fix this issue.


    Tech details:error decompressing data

    Animation_Library/Startrekfemale02/Sto_Female_Dance_Basic.Atrk:



    WINDOW

    X
    Unable to find required game data files.If this problem persists,reinstalling the application may fix the situation




    DOSS

    [C:/Program Files (x86)/Steam/SteamApps/common/star trek online/Star Trek Online
    /Live/GameClient.exe] [Debug] [x86]
    UNACCOUNTED FOR (0.51)
    Preloading DLLs...done. (0.37)
    FileSystem startup...
    Loading hoggs... done (-1 hoggs) (0.00)
    GameDataDirs:
    *.
    Uqtzha5.jpg
  • fencer8fencer8 Member Posts: 225 Arc User
    edited July 2012
    110514 19:09:50 2 [1] ESC : The patchclientlib is returning error code : 29\nThe net comm was not able to create a link for the patcher
    This is the message coming up now.
    All was fine for a few days, then after I logged out, I was unable to log back in.
    Are there any fixes for this?
    Thank you for your help and time.
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