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Forums > Home› Support› C-Store, ZEN, and Promotions

Lifetime sale VAT...not happy

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited January 2011 in C-Store, ZEN, and Promotions
saw lifetime on sale = happy bunny.
paid lifetime price 178 euro = happy bunny
wife rings and said final bill was 208 euro = not a happy bunny.

30 euro VAT for a digital game and digital transaction ? seriously ?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    20% yes the rough average of the EU (well it is 19.x)

    blame your government
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    Liandras wrote:
    20% yes the rough average of the EU (well it is 19.x)

    blame your government

    True but cryptic should probably warn us of the VAT.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    I was under the impression that many of the people living in the EU were aware of VAT.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    mirek99 wrote:
    I was under the impression that many of the people living in the EU were aware of VAT.

    Which is added to the price displayed. So in this case the price would be listed as €208, and there would be no surprises.

    The problem here is that the price is consistantly listed as €178 through the entire purchase, up to and including the point where the credit card payment is agreed.

    The stealth tax is added AFTER the payment has been agreed.

    The only way it can be cancelled at this point is by contacting the credit card company and requesting a chargeback. Dispute proceedings will occur, where I imagine that Cryptic will point to the following, displayed on the purchase page:
    EU Value Added Tax (VAT)
    Prices displayed are not inclusive of VAT for purchases from European Union (EU). VAT is charged in accordance with the local legislation in each member state and varies from 15%-25%.

    However, if someone wants to try, I'm sure the community would be very interested to hear how it turns out.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    It even states on this page that the total pricing for Lifetime + VAT varies. Even the fine print at the bottom states: "** VAT will be added on top of the base price upon checkout, percentage varies based on your billing address."
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    kyle21davdson wrote:
    True but cryptic should probably warn us of the VAT.

    They do on the order page in a big box

    "Prices displayed are not inclusive of VAT for purchases from European Union (EU). VAT is charged in accordance with the local legislation in each member state and varies from 15%-25%."
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    I thought VAT was a common knowledge kind of topic on purchases in EU . . .
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    Aydel wrote:
    It even states on this page that the total pricing for Lifetime + VAT varies. Even the fine print at the bottom states: "** VAT will be added on top of the base price upon checkout, percentage varies based on your billing address."

    The point is it's not added upon checkout. It's added AFTER the checkout has been agreed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    correct.the price i agreed on was 178 euro.the vat was added on stealthily after the fact.
    tbh if i'd of seen the whole price i wouldn't of bought it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2011
    Just out of curiosity if you knew there was VAT, why not pull out a calculator and add it up yourself before when you saw it wasn't added? :confused:
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