Help? Excelsior refit ? c-store purchase?

System

Dear Cryptic,

Recently I was promoted to Lower Half, and I purchased, using c-store credits, the "Excelsior retrofit"

then I looked on the tier 5 data base in game, and it stated that the retrofit was avaiable for Lower Halfs, but when I went to purchase it, I could not buy it ?

is this because, I already have a sovereign ? I do have empty ship slots too ?

or is 8 ships the limit ?

can you help please


Thanks

Archived Post

FYI, I don't represent Cryptic, I'm just another STO player.

If you purchased your ship successfully, you're going to have to look into your starship selection screen in a shipyard and see any ship you don't recognize. Also, any ship purchased (or redeemed) successfully from the C-Store automatically goes to the player's respective captain's empty ship slot.

For characters ranked Rear Admiral Lower Half and above, can have more than one Tier 5 Starship but not the same type of starship (e.g. can't have two assault cruisers at the same time). Also, Defiant Refit, Galaxy Refit, and Intrepid Refit ships are purchasable after achieving the rank of Vice Admiral.

Eight ship slots is normally the limit for any captain with the rank of Rear Admiral Lower Half and above, (unless you have earned the 200-Days Veteran Reward, all your captains gain an additional ship slot, which increases the ship slots to nine for Rear Admiral Lower Half ranks and above). You can tell your captain have an empty ship slot if your character has a greyed-out ship slot when your selecting a ship from the starship selection screen in a shipyard.

If your ship slots are occupied, you have other options. You may have to decommission a ship from your chracter to get that excelsior retrofit (I recommend one of your older ships or any ship you don't want to keep). Also, you may be interested in buying additional ship slots from the C-Store service tab (but it'll work for one character at a time).

Hope this helps.

Archived Post

the excelsior, i believe is not automatically added to your shipyard (although check there first) but i think its just makes it free to buy from the female NPC above the shipyard. you just buy it like you would any new tier ship. (except its free and does not need Energy credits)

Archived Post

Captain_Revo wrote:

the excelsior, i believe is not automatically added to your shipyard (although check there first) but i think its just makes it free to buy from the female NPC above the shipyard. you just buy it like you would any new tier ship. (except its free and does not need Energy credits)

First off, any new (faction-specific) ship purchased successful from the C-Store is automatically added to your character (the same character who "purchased" the ship). Since any C-Store ship purchase is account-wide, you can redeem the ship again for your character (if you decommission the same purchased ship) or other characters who meet the faction-specific and rank requirements.

The Excelsior that you buy from Lt. Laurel (the female NPC from Ship Requisition above Earth Spackdock's Shipyard) is NOT free, and it requires energy credits to buy it (ship tokens doesn't work with this ship) . The Excelsior that you can buy from Lt. Laurel is the Tier 3 version (Advanced Heavy Cruiser), not the Tier 5 version (Advanced Heavy Cruiser Retrofit) from the C-Store. Anyway, Lt. Laurel doesn't sell the Tier 5 Excelsior regardless of having purchased it from the C-Store.

A few weeks back, I purchased the Excelsior retrofit. It works like a charm, quite differently from that of an Assault Cruiser or Star Cruiser.

Archived Post

Thanks guys for the responses....

big blunder in the end on my part...I thought I had bought it in c store, but I had not:p