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Member, NoReporting Posts: 178,019 Arc User
Greetings,
first of all i would like to express that i like the optional bridge packs very much! They are a great way to individulaize your ship and Cryptic is doing a great job with the designs - great stuff. I have bought 2 packs from the Fed-side, the Science Bridge Packs and the 'new' Retrofit Intrepid Pack, both are really awesome designed and very unique/varied in comparison to the 'normal' bridges.
Now comes the part I seriously feel to have been ripped off:
1. 'Compassion' Bridge Pack was bugged right from the start. I bought it and realized they had a texture bug. The screen textures were displayed all over EVERY surface on my bridge. It looked like the 'matrix'. After filing a bug report the bug was adressed and fixed about 2-3 weeks later - not what i consider a speedy response.
2. Retrofit Intrepid Bridge Pack was bought by me about 2 or 3 days after it was released. When i first visited my new bridge, i was very dissapointed. There is a pretty obvious bug, that lets stand all my Bridge officers on their consoles or just let them float in midair, seemingly attached to some small step in the wall.
When i tried to sit down in my Captain's chair, i realized why my bridge crew would rather stand on their console stations rather than try sitting down. The chair is bugged, when u manage to sit, u will float half a metre above the cushion.
Conclusion:
It now has happend 2 times that i bought something completely bugged from c-store. I can't understand this, surely you should have some guy who gives new items a look and test them before they are released on c-store.
On the other hand I begin to seriuosly doubt that u have such a guy... as it seems to be getting a standard procedure for the c-store, to add bugged items.
I fully realize, that bugs are common and can't be avoided entirely, but this case is really something that can be considered a ripp-off. I start believing this to be a deliberate practice. Shouldn't be too hard, to check the things at least once, as those 2 bugs would have been OBVIOUS (even impossible to miss) for the most superficial testing - therefore i can only assume, there has been absolutely no testing.
What i really don't understand, is why you just keep adding stuff that is broken and the community pays REAL money for it to learn it the hard way. Then better not add them at all, at least as they haven't been through quality assurance.
I have filed a bug report on the new bug, but there has not been any response, or even a fix so far. As i see it, I have paid and Cryptic has yet failed to deliver - so PLEASE fix it ASAP!!!
Still hoping for some basic customer service ....
Regards
first of all i would like to express that i like the optional bridge packs very much! They are a great way to individulaize your ship and Cryptic is doing a great job with the designs - great stuff. I have bought 2 packs from the Fed-side, the Science Bridge Packs and the 'new' Retrofit Intrepid Pack, both are really awesome designed and very unique/varied in comparison to the 'normal' bridges.
Now comes the part I seriously feel to have been ripped off:
1. 'Compassion' Bridge Pack was bugged right from the start. I bought it and realized they had a texture bug. The screen textures were displayed all over EVERY surface on my bridge. It looked like the 'matrix'. After filing a bug report the bug was adressed and fixed about 2-3 weeks later - not what i consider a speedy response.
2. Retrofit Intrepid Bridge Pack was bought by me about 2 or 3 days after it was released. When i first visited my new bridge, i was very dissapointed. There is a pretty obvious bug, that lets stand all my Bridge officers on their consoles or just let them float in midair, seemingly attached to some small step in the wall.
When i tried to sit down in my Captain's chair, i realized why my bridge crew would rather stand on their console stations rather than try sitting down. The chair is bugged, when u manage to sit, u will float half a metre above the cushion.
Conclusion:
It now has happend 2 times that i bought something completely bugged from c-store. I can't understand this, surely you should have some guy who gives new items a look and test them before they are released on c-store.
On the other hand I begin to seriuosly doubt that u have such a guy... as it seems to be getting a standard procedure for the c-store, to add bugged items.
I fully realize, that bugs are common and can't be avoided entirely, but this case is really something that can be considered a ripp-off. I start believing this to be a deliberate practice. Shouldn't be too hard, to check the things at least once, as those 2 bugs would have been OBVIOUS (even impossible to miss) for the most superficial testing - therefore i can only assume, there has been absolutely no testing.
What i really don't understand, is why you just keep adding stuff that is broken and the community pays REAL money for it to learn it the hard way. Then better not add them at all, at least as they haven't been through quality assurance.
I have filed a bug report on the new bug, but there has not been any response, or even a fix so far. As i see it, I have paid and Cryptic has yet failed to deliver - so PLEASE fix it ASAP!!!
Still hoping for some basic customer service ....
Regards
Post edited by Unknown User on
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Also the TNG uniform still does not display the VA rank pins properly.
So dont buy the Retrofit Intrepid Bridge and the TNG uniform set till this is fixed!
regards
maybe they display correct at your character, i were at the tailor yesterday - and guess what, they still don't display on mine. the complete frontsection of the collar looks like a black hole, no texture at all...
So i guess they fixed it for some people, not for all - i dont know how this is technically possible, but you can always meet me at a tailor of your choice and have a look if you don't believe me.
I feel glad for you, when it works on your character - i still have paid real money for it, while the uniform is bugged and i don't even get an answer from cryptic.
And yes, the bridge pack is also still bugged...
regards
And yes, mi TNG uniform dont show VA1 pips..
I also still have to demote myself to Rear Admiral if I want pips on my TNG series uniform.
More worryingly, neither of these issues appear on the Engineering Reports.
Given that you are paying extra for this premium content, it would be nice if that content actually worked as intended or expected.
Maybe we need some way in game of punishing our BOFF's. Like a brig. Or maybe an agony booth.:D
So I consider this fixed... guessing that the captain's chair will work with the 'proper sitting in chairs' update..
Now I must say that bridge itself is really lovely - great job there!
regards
Totally agree about the bridges. They're nice, new bridges. Just a ptiy these bugs crept in.