test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› C-Store, ZEN, and Promotions

Bridge Officer Slots Not Working

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited July 2010 in C-Store, ZEN, and Promotions
Alright So I bought two packs of 2 bridge officer slots for my main character which I am on 99% of the time. I was able to add two more officers into my crew upping the number to 12 and allowing me to use the larger bridges without any generic NPC's (Well except for the bug that is making my borg BO show up as a generic... but thats a whole different issue).

Anyway when I tried to add my 13th officer it was not added. I have tried many times now from many officers in my pending list, none are being added. There is no error message, the officers are simply not added and the message box is closed.

I have filed a bug report but was wondering if anyone else was able to add a 13th officer without any problems.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    My pessimistic guess is that they never thought someone would buy two packs for the same character, so they never bothered to work it out. Rushed? Sounds like it to me and I wouldn't be surprised.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    have the same bought it 4 times for one Car. only 1 works

    i made a bug report too

    i want that it works
    or that your only able to buy it one time
    and give us the C-Store Points back

    for me 1200
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    The sensible thing would be to make it +2 BOs max and for the whole account...

    ... wait, the sensible thing would be to add the BO slots by ranking up rather than selling them in the store.



    I would like to know which bean counter had the "genius" idea to sell the BOff slots. And to add to the insult on a per character basis.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    I'm looking into this now guys. Thanks for bringing it up!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Longasc wrote:
    The sensible thing would be to make it +2 BOs max and for the whole account...

    ... wait, the sensible thing would be to add the BO slots by ranking up rather than selling them in the store.



    I would like to know which bean counter had the "genius" idea to sell the BOff slots. And to add to the insult on a per character basis.


    You do actually gain BO slots as you rank up...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Enterprise-D wrote: »
    You do actually gain BO slots as you rank up...

    They mean after Rear Admiral I think, which currently doesn't happen.

    I agree that 400 points for 2 BO slots on ONE character is outrageous. Should be across all characters.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Apply to all characters please, ship slots and officer slots both.

    Stormshade, is this in discussion too?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Hey guys, just another quick update.

    QA has verified this and we're working on getting a fix out to you on this as soon as possible.

    Thank you again for pointing this out.

    Stormshade
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    i noticed changing instances helps with the bridge officers slots did not work at first. i thought it was just me
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    On a related note, the costume slot pack isn't in the C-Store for me. Has it been added yet or is this a bug?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    DekuScrubby wrote: »
    On a related note, the costume slot pack isn't in the C-Store for me. Has it been added yet or is this a bug?

    They removed it to make it account wide.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Kasensal wrote:
    They mean after Rear Admiral I think, which currently doesn't happen.

    I agree that 400 points for 2 BO slots on ONE character is outrageous. Should be across all characters.

    most definitely ... or even leave as is but reduce the price to roundabout 100-200 crypt points...

    Has it is now im not paying for it!!!!!!:mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    Wow, Stormshade posted the comment after mine, 4 minutes later, and didn't answer a direct question :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    StormShade wrote:
    Hey guys, just another quick update.

    QA has verified this and we're working on getting a fix out to you on this as soon as possible.

    Thank you again for pointing this out.

    Stormshade

    how long till a solution for this is Patched in Game ?

    some Day in next Week or with the rest of 2.0 Patch ? at end of month ?

    are the more Ship Slots Working ? how many i could buy ?...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    W-T-Riker wrote:
    how long till a solution for this is Patched in Game ?

    some Day in next Week or with the rest of 2.0 Patch ? at end of month ?

    are the more Ship Slots Working ? how many i could buy ?...

    Ship slots do work, its 2 per purchase, but only on one character. No clue on max limit.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    StormShade wrote:
    Hey guys, just another quick update.

    QA has verified this and we're working on getting a fix out to you on this as soon as possible.

    Thank you again for pointing this out.

    Stormshade

    Holy moly, you have a QA team? Sounds pretty dubious since it only took 12 hours for an embarrassingly obvious and fundamental flaw to be discovered and disseminated to the community.

    It doesn't take a QA team to find a bug like this. It doesn't even take one tester. All it takes is one monkey pressing the "BUY" button twice in a row.

    If this mythical "QA" does exist, maybe you should use them before you release software instead of after?

    Disappointing? yes.
    Sad? yes.
    Surprising? Not so much
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    I wouldn't be suprised if they were left out of the loop. It seems the C-Store and QA teams have fairly poor communications between each other.

    I can think of countless times I (as part of a QA team) was blamed for an issue that was brought to a higher-up's attention before going live, or was given a green-light before we even *knew* about it.

    I doubt they knew about it, as a very simple UI and purchase verification pass would've found a bug as simple and basic as this.

    Either that or Cryptic really is reducing the number of QA personnel since they have us - the end users - to test and bug issues. Doesn't seem to stop us from buying more C-Store stuff anyways... :/
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    StormShade wrote:
    Hey guys, just another quick update.

    QA has verified this and we're working on getting a fix out to you on this as soon as possible.

    Thank you again for pointing this out.

    Stormshade

    Hi Stormshade, any updates on this?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited July 2010
    It was fixed with 2.0 Update to Holodeck... . My 4x2 Extra BO Slots are working now.
    And did on Tribble with the last final RC 2.0, too.
Sign In or Register to comment.