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Forums > Home› Support› C-Store, ZEN, and Promotions

CP purchase not recorded on website or STO

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited July 2010 in C-Store, ZEN, and Promotions
I purchased 2000 CP via VISA debit - it was already recorded on my account page - but when the screen cleared after submitting the payment I got an AVS error in red lettering on the website. My bank is showing the $25.00 transaction - but I am still without any CP points. Since there is no US phone number available to call billing I am considerably upset as I cannot rectify this in a timely manner .... So I am asking Cryptic Directly - please look into this and either get me the points or refund the transaction that occurred today.

Thank you
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