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GMTiyshen
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Member, NoReporting Posts: 178,019 Arc User
So, Im looking down the list of threads in this forum section... and Im noticing that she has closed a large pecentage of them.
Im torn between wanting to think
"God damn. Cryptic cant stand any negative feedback, and yet they keep making bad-faith judgements."
and
"God damn. Are there that many freaking threads that have degenerated into mindless back and forth bickering?"
So as for the C-Store. Theres alot of arguing about what "exclusive" exactly means, and about the inherent fairness of putting an item that is obtainable via A, on the C-Store for a fraction of A.
(I will not stoop to pointing out that any and all items, obtainable or restricted are, infact, all Cryptic's intellectual property, and not actually "owned" by subscribers. Oops.)
In the military, we take orders. When you volunteer to join, you volunteer with the understanding that, while occupation, location, and duty station can be negotiated with, the simple fact of the matter is, you can agree on any and all of these things with your detailer, and he/she can turn right around and cut you orders that dont match anything the two of you talked about. Guess what? Youll go where your orders send you. No "compensation" needed. You volunteered to join. (Kinda like agreeing to a ToS, but much more cleaning.)
Having said that piece, there is such a thing as a "bad faith manuever". Just because you are not obligated to fulfill a theoretical agreement, that people may or may not have put effort into, doesnt mean that stepping on the spirit of that agreement is a blameless action on your part.
Did/Does Cryptic pull/continue to pull bad faith manuevers? Oh absolutely. Without question. Un apologetically, I might add. Is Cryptic "riding the STO rocket till its out of fuel"? It would certaintly seem so.
But people. These forum wars are not the answer. They could never be.
What "we" the community are doing, is taking good, honest, truthful threads, where we point out that we feel wronged, by a bad faith manuever, or a unwise decision, or what have you... and we let it degrade into a personal, one on one, or one on two, or group versus group insult war.
If your only point in jumping on a thread, is to insult the OP, (And yes, I do count that smarmy little "intellectual rebuttal" thing you guys try to hide behind an insult; if you continue to reply to someone past 2 posts in an effort to prove them wrong, then its personal, not academic.) then you are failing to make an actual point. I do not refer to trolls, i refer to people who, on the surface, would seem to be counter-arguing, but are infact, pushing back the notion of thread advancement.
Resorting to all out war with people, over being kicked in the fuzzies by a big-game studio, is like wrestling in the special olympics: You both look TRIBBLE, and the people on the sides are either guffawing, or hiding their eyes in shame.
Keep it constructive. Or stay off of it. GMTiyshen will thank you.
Im torn between wanting to think
"God damn. Cryptic cant stand any negative feedback, and yet they keep making bad-faith judgements."
and
"God damn. Are there that many freaking threads that have degenerated into mindless back and forth bickering?"
So as for the C-Store. Theres alot of arguing about what "exclusive" exactly means, and about the inherent fairness of putting an item that is obtainable via A, on the C-Store for a fraction of A.
(I will not stoop to pointing out that any and all items, obtainable or restricted are, infact, all Cryptic's intellectual property, and not actually "owned" by subscribers. Oops.)
In the military, we take orders. When you volunteer to join, you volunteer with the understanding that, while occupation, location, and duty station can be negotiated with, the simple fact of the matter is, you can agree on any and all of these things with your detailer, and he/she can turn right around and cut you orders that dont match anything the two of you talked about. Guess what? Youll go where your orders send you. No "compensation" needed. You volunteered to join. (Kinda like agreeing to a ToS, but much more cleaning.)
Having said that piece, there is such a thing as a "bad faith manuever". Just because you are not obligated to fulfill a theoretical agreement, that people may or may not have put effort into, doesnt mean that stepping on the spirit of that agreement is a blameless action on your part.
Did/Does Cryptic pull/continue to pull bad faith manuevers? Oh absolutely. Without question. Un apologetically, I might add. Is Cryptic "riding the STO rocket till its out of fuel"? It would certaintly seem so.
But people. These forum wars are not the answer. They could never be.
What "we" the community are doing, is taking good, honest, truthful threads, where we point out that we feel wronged, by a bad faith manuever, or a unwise decision, or what have you... and we let it degrade into a personal, one on one, or one on two, or group versus group insult war.
If your only point in jumping on a thread, is to insult the OP, (And yes, I do count that smarmy little "intellectual rebuttal" thing you guys try to hide behind an insult; if you continue to reply to someone past 2 posts in an effort to prove them wrong, then its personal, not academic.) then you are failing to make an actual point. I do not refer to trolls, i refer to people who, on the surface, would seem to be counter-arguing, but are infact, pushing back the notion of thread advancement.
Resorting to all out war with people, over being kicked in the fuzzies by a big-game studio, is like wrestling in the special olympics: You both look TRIBBLE, and the people on the sides are either guffawing, or hiding their eyes in shame.
Keep it constructive. Or stay off of it. GMTiyshen will thank you.
Post edited by Unknown User on
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While I'm not sure if we'll ever be able to ease the raging and tears that comes with an on-line game forum (and a Star Trek one, at that), I think it does do better when people don't try to bring down threads because of personal feelings towards a poster (or posters). I, among many others, have been guilty of doing that to at least some extent or another, but it gets (and, I think, *is*) pretty useless and, well, bad.
I'm not liking too much what Cryptic is doing with the recent C-Store additions (in the 1st 'threadnaught', I said they should hold off on it (especially the MU uniforms) if anything, and I still maintain that; I'm ultimately for putting everything in there, but think their timing has been the problem), but I've given up on feeling betrayed by them. I assumed during the closed beta that my 6-month CO sub purchase got me in first, and I guess I decided then that I wouldn't be too surprised by whatever Cryptic did.
Not in a totally bad way, really; I just realized that Cryptic is a company like any other, and I had read too much into the situation. Eventually, I got into the CB, yadda yadda yadda, and I was impressed enough to go ahead and get the LTS pre-launch. I've gone from Cryptic Fanboi to borderline Cryptic hater and back again; I'm probably more of a fan, but, like with other companies (especially game companies), I try not to drink too much of the kool-aid.
Anyhoo, before I write a huge wall of text (too late, huh?
This is not good. We only criticize because we care about STO so much.
Not good at all. I expect this thread to be closed down soon too. GMTshyne will say something like this before closing the thread;
"Too much heat but no constructive feedbacks. Closing the thraed."
Just wait and watch
Age of Conan devs did the same and look at where it got them. This is not good =/
Personally, I get the impression that Cryptic doesn't care about feedback or cares to comment when people specifically ask for clarification. It feels very "out of sight, out of mind" to me and I don't like it. Customer feedback is supposed to be important to a company but it seems like in Cryptic's case unless that feedback is positive they couldn't care less about it.
As a customer, I don't like being played. Be very clear about your business practices up front. Don't use weasel words and don't make yourself unavailable to your customers. I'm still searching for a phone number to Crypic's customer service.
YES and YES.
Another thing that GMTiyshen notes is that "this tread contains too many fires. Closing Thread to contain"
If Cryptic spent as much time thinking over decisions before they implement them, then there wouldnt be so many "fires". 99% of the problems come from the fact that cryptic hs poor judgement as well as customer relations, possibly amongst the worst in the MMO industry.
IMO Crpytic is not helpin themsleves any from closing the thread as soon as some stats their opinions and sometimes facts about cryptic and their policy or services.
POSTED BEFORE CLOSED
Don't bother calling them tried for 2 days straight they don't answer the phone neither does atari tells what kind of customer service they have
To bad this is a private forum, and on private forums freedom of speech does not exist. any private website or forum on the internet does not have to allow freedom os speech.
then again most people don't know this, so I can't blame you for not knowing it.
Thanks for specifying the rules of conduct?
Have you not read any of the threads locked by GMTiyshen yet?
Most of the threads never had any personal bickering/trolling/flaming. They were mostly threads about STO fans showing outrage over recent actions regarding "exclusives" and other equally STO loving fans, defending STO's decisions.
I see no reason why GMTyshen needs to lock pretty much ALL OF THE THREADS that criticize Cryptic's move? I thought only Funcom/Age of Conan would do such things. I guess I was wrong?
But do we need 10 threads about the same thing. that is what I saw when she was locking threads. it's because we have more then one thread on the same topic.
also it could be, because she is new.... maybe what she needs to do is combine threads instead of closing them.
Exactly like the one where people were asking for compensation since the galaxy x people were compensated we want this to go away so we'll just lock it up
True. Or perhaps it might be the combination of both. Nonetheless, it would've been nice if GMTyiyshen closed duplicate threads and refer us to one with quote on quote, "more constructive feedbacks," as opposed to locking most of the threads that criticize Cryptic. I hope that GMTiychen understands. We only criticize because we care greatly about the game =(
oh I agree, and as I said I think it is because she is new, and she is still learning how this community works.
You may want to email cryptic and atari reagarding their policy. The comments posted in game and on the forums by GM's, Dev's, Mod's and other cryptic employee's; it is clear that they "Troll" and "flame" these forus with their policy changes, snied comments, and simple belitting of customers.
I think that they forget that we ARE customers AND do pay money for acces to their products. As cryptic is quick to note that "we are a communnity", communication needs to go both ways. Partial answers, off topic answers, poor explinations and sneid remarks do not constitute communication. This has been an ongoing issue since day 1. it has only marginally improved. Atleast now we get a sentence or two of some sort of explination and 3 posts later, the thread is closed.
I also think a lot of these threads could have been avoided if Cryptic had communicated its intentions sooner and been much clearer. It's so transparent to me that if you use words like "exclusive" and "unique" there's an implication there that they will in fact be unique and exclusive. It's like they want it both ways, use these promos to move a lot of product and once that's been milked dry, put those items up for sale separately for even more money.
I know I tend to repeat myself in these posts but until I get a satisfactory explanation or even just an apology I'm going to keep on complaining and I encourage those of you with the same issues to do the same.
Actually, it's gotten WORSE over time. They used to be more open and communicative at the beginning.
Today is a prime example of your post. The Galaxy X became available on the C-Store. People discovered that you cannot unlock the ship for all accounts. Cryptic places a simple message that states the Galaxy X has been removed from the C-store due to a bug that is currenly being fixed. (NOTHING FOLLOWS)
It wasnt until hours later that Cryptic announces the Galaxy X is once again for sale in the C-Store.
During those few hours, the doom threads started with all of them saying that the Galaxy X was a rip off since you could only unlock it for one account. People's issue with this is reasonable since it costs $25 (2000 CP).
Is it really so hard for Cryptic to say "We are having an issue with the Galaxy X. There is a bug that only allows the ship to be unlocked for one account. We have removed the Galxaxy FOR THE TIME BEING until we fix this issue. We will inform everyone when the bug is fixed. Thank you, Cryptic."
Is that really so hard?
Is it Cryptic policy to be CRYPTIC?!?!?!?!?!?!?!
Ifpeopel could learn to use the search function it would help but the second they think something is wrong they post instead of checking first