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Not Receiving Item after Purchase

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Has anyone else had the issue where they purchased a ship skin from the C-Store and the correct number of points were deducted, but no ship skin was made available?

I purchased the Comet class skin yesterday upon logging into the game after 1.2 finished updating. It took the 160 points, but failed to give me my skin. I assume it may have to do with all the accolades being processed. The C-Store still shows the skins as purchasable rather than purchased. I checked under the advanced tab in the ship creator and restarted the game a few times to try and solve the issue.

Just curious if anyone else had run into a similar error with any kind of C-Store item.


Here is my ticket number in case some GM stops by.

C-Store Comet Purchased but not R - #880256 - Star Trek Online...
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