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RE: Atari Sale

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  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010

    that just says what i said :S a parent company, thats wht i ment. but you don't employ a team (cryptic) and do whatever u like without telling them.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    If you didnt see it; my goodbye is here:

    http://forums.startrekonline.com/showthread.php?p=2278795#post2278795

    To the GAME!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    If you didnt see it; my goodbye is here:

    http://forums.startrekonline.com/showthread.php?p=2278795#post2278795

    To the GAME!!

    Can't play. At work. Don't leave me.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    AtomicFB wrote:
    So we should ignore the issues because it is the only Star Trek MMO around?

    Perhaps at some point you can show us exactly where someone suggested that, because I know that wasn't stated anywhere in the post you just quoted.

    As far as I can tell, this is you looking at statement and seeing exactly what you want/need to see. Is it really any wonder that you chose to perceive the Atari sale so poorly?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I came on here looking for the "Suggest 3 Things" thread. Instead I found this. :( I am typically not a big forum-poster, but I love Star Trek and I'm thankful to have a community of Trekkies all seeking out new life and new civilizations together.

    Let's all take a deep breath. We've all bought something and had it go on sale the next day. Neither this policy nor the absurd number of angry forum posts is the end of the galaxy.

    What I don't understand is the belief that angry forum posters are going to somehow cause Cryptic's warp-core overload. Huffy forum posts do not derail companies. What they do is render the forum dysfunctional, clog it up and take from the players a valuable resource.

    If you want Cryptic/Atari to listen to your concerns, then suggest to them how to make the game better instead of griping-to-get-you-no-where about a sale they're pushing to make money (oh... the shame!) and drum-up interest in the game.

    It's a GOOD thing! You may be out 15-25 bucks, but more STOers and more $ for Cryptic/Atari means what?

    A better STO for all. :)

    "Beautiful creatures, the Chandrans. Their minds are glacial. They have a lovely three-day ritual for saying, Hello."

    Some of us have spent the last 3 months making suggestions on how to make the game better, only to be rebuffed with the perpetual mantra of "soon".

    You may want to consider that many of us have been around a long time and seen no improvement but plenty of empty promise.

    Also. Are you using the forums whilst on acid? All that colour does you no favours.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Ok we have our answer we are getting nothing I just got this. They are pretending it is a refund issue and refuse to compensate us.

    http://img130.imageshack.us/i/sto4.jpg/


    There we go it is over customer service is dead.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Koffeeuk wrote:
    i'm skipping most of the moans, but i have one question to those who are saying its nothing to do with cryptic.
    isn't the game subscription (login server, auth server) these are all run by cryptic, so my question. are u guys basicly saying NOONE at cryptic authorised extra 60 days?
    it must be a joint venture? and just to add, most sales are planned in advance, and i expect this was known in advance by BOTH partys.


    Oh absolutely. The keys for the server time must be generated and distributed to vendors by Cryptic. I forgot about that little piece of priceless info.
    Atari Inc (retail NA ) can not just give away game time on the server farm without the operators generating keys for that game time ( to be honest The server farm also belongs to Atari.SA as they bought that too when they bought Cryptic but I'm tired of explaining the relationship to people who just don't want to accept it )
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    You may want to consider that many of us have been around a long time and seen no improvement but plenty of empty promise.

    Indeed! :) We've been moaning since closed beta. ;)

    The last State of the Game announcement on the site gave me some hope. I'm patient but still waiting. I hope we have some decent end game and more content at the upcoming 45 day update.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    AtomicFB wrote:
    Well, at least our frothing and rabid anarchist actions made them take down the offer.

    Which is unfortunate, at least for those of us who were hoping the sale would boost the number of subscribers, which in turn could lead to generating more funds for continued development, which could then lead to improving the quality of STO, etc etc. You know, basically all the things we're hoping will happen.

    So, uh.. yeah.. good job on squashing that plan, I guess. Wait.. what?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Valarius wrote:
    Ok we have our answer we are getting nothing I just got this. They are pretending it is a refund issue and refuse to compensate us.

    http://img532.imageshack.us/img532/4449/sto4.jpg

    There we go it is over customer service is dead.

    I think its time I e-mail Zinc and Phoxe again before my subscription runs out just to make sure my opinion on the matter is heard where it matters most.

    That, or I pull in a favour from my friend who has a lot of contacts at the big gaming magazines and websites world wide...

    EDIT:
    Which is unfortunate, at least for those of us who were hoping the sale would boost the number of subscribers, which in turn could lead to generating more funds for continued development, which could then lead to improving the quality of STO, etc etc. You know, basically all the things we're hoping will happen.

    So, uh.. yeah.. good job on squashing that plan, I guess. Wait.. what?

    How is that possible when our subs were going to be paying for those 90 days of game time...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I think its time I e-mail Zinc and Phoxe again before my subscription runs out just to make sure my opinion on the matter is heard where it matters most.

    Or... "just to make sure my opinion on the matter is heard since it matters most."? j/k ;) I'm just playing the devil's advocate there and poking ya. :D I still agree with you about the issues.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Valarius wrote:
    Ok we have our answer we are getting nothing I just got this. They are pretending it is a refund issue and refuse to compensate us.

    http://img532.imageshack.us/img532/4449/sto4.jpg

    There we go it is over customer service is dead.

    If you were only in it to get something for nothing then you are barking up the wrong tree.

    It's the principle that Cryptic thought they (yes, they. It's quite clear from Phoxe's statement that its the responsibility of Cryptic ) could just treat theyr existing customers as inconsequential when bidding for new customers. It's the insult that's the problem.
    a statement saying "sorry you did not like our business choice, sorry we got caught out, whoops, we'll try to be better in future" does nothing to ally the fears of the customer base that this company considers numbers more important that getting things right for the thousands of us already here wasting our cash.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Or... "just to make sure my opinion on the matter is heard since it matters most."? j/k ;) I'm just playing the devil's advocate there and poking ya. :D I still agree with you about the issues.

    You made me laugh - I like you :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Valarius wrote:
    Ok we have our answer we are getting nothing I just got this. They are pretending it is a refund issue and refuse to compensate us.

    http://img130.imageshack.us/i/sto4.jpg/


    There we go it is over customer service is dead.

    I had the wrong link corrected it now. And I was not in it to get something for nothing I am just ticked how they keep pretending it is about something it isn't.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    You made me laugh - I like you :)

    :D

    On a recent stumbling on the Internet when looking up "Atari, SA" for Great_Milenko's goodbye-forums thread.

    http://corporate.atari.com/infogramesgb/2007/05/comptes_de_resultats.php

    Does this mean Atari has a net loss since 2007 and hasn't made a positive income since then? Is vapor cash paying for STO? :(
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I voted F2P.
    :p
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    :D

    On a recent stumbling on the Internet when looking up "Atari, SA" for Great_Milenko's goodbye-forums thread.

    http://corporate.atari.com/infogramesgb/2007/05/comptes_de_resultats.php

    Does this mean Atari has a net loss since 2007 and hasn't made a positive income since then? Is vapor cash paying for STO? :(

    I've detailed Atari.SA accounts on these forums recently and in full going back to 2001. Last year alone they made a loss of $226 million. They have never made a profit. They made losses over $750 million in the last 9 years. They have posted a net operating loss for the first half of this financial year and have declared that they expect to make a loss at the end of the financial year. This is the year that includes all of Cryptic's income. Atari are in a huge financial hold and considering that the PC game market only makes up for 15% of their total game revenue then there will be no saviour in a few small scale MMO's from Cryptic.
    But I urge you to do your own research. I am not a financial advisor.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Sorry to break my own rule but this IS funny:

    http://forums.startrekonline.com/showthread.php?p=2278826

    They closed MY "goodbye thread" but LITERALLY NEVER cloase ANY one before it

    ...and no reason for it either

    or likely any after it. Yeah, sorry guys. im giving the forums to the TRIBBLE kissers cause they apparently win
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Sorry to break my own rule but this IS funny:

    http://forums.startrekonline.com/showthread.php?p=2278826

    They closed MY "goodbye thread" but LITERALLY NEVER cloase ANY one before it

    ...and no reason for it either

    or likely any after it. Yeah, sorry guys. im giving the forums to the TRIBBLE kissers cause they apparently win

    Gutted........I am sure we fought on opposite sides to start with but you made a formidable ally after your change of heart.......I am sure you will still have allies here if you should decide to return.

    I still hope that Atari/Cryptic will do the right thing.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Well for those of you that have followed my posts you know I have tried to be open and honest with the responses I have gotten from Cryptic. Well I just had my ticket regarding this closed with no further response and marked "resolved".

    Looks like they are just going to ignore this now. Well guess what Cryptic if that is how you want to treat your customers then you win. I'll take my money elsewhere.

    Everyone else good luck for those leaving best whishes and for those staying I really hope for the best for you and that you enjoy your time in-game.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Sorry to break my own rule but this IS funny:

    http://forums.startrekonline.com/showthread.php?p=2278826

    They closed MY "goodbye thread" but LITERALLY NEVER cloase ANY one before it

    ...and no reason for it either

    or likely any after it. Yeah, sorry guys. im giving the forums to the TRIBBLE kissers cause they apparently win

    Good luck mate and its been a blast. You are pretty funny you know :) May see you in game some time.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Well, didn't want to make a big "good bye" but I grew tired of the frakkin fanboys and mods. too.

    Live long and prosper. May our paths cross again sometime.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    gulthaw wrote: »
    Well, didn't want to make a big "good bye" but I grew tired of the frakkin fanboys and mods. too.

    Live long and prosper. May our paths cross again sometime.

    Lol see you in the SWTOR forums sometime :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    Same here.

    I cancelled quite some time ago but kept coming back to the forums.

    The state of the game currently and the vaporware promises pushed me over the edge first.

    Then the fiasco known as the "Atari Sale" really lit a fire under me.

    But, as the fanbois have continued their slavish devotion to the Corporation and their systematic campaign to silence all dissent, I've been pushed over the edge.

    Signing off.

    Yet ANOTHER series in the Star Trek saga has been cancelled. At least I still have the TV shows (online and DVD), movies and books. Will have to suffice for now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    well incredibly the thread monster has deemed that my thread was entirely devoted to the 'Salegate'

    so I may as well post a link here as they seem to think it was entirely to do with that.

    http://forums.startrekonline.com/showthread.php?t=131525
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    To the developers: as you have asked for all feedback and questions to be posted her relating to the Atari Sale and weekend conversations.


    I'm searching for some information about banning people in game that has been reported back over the weekend in the fleet. I'd be grateful if you could point me in the direction please of where it says this will result in a ban as all I can find on the forums is a couple of posts from you saying you welcome feedback.

    In our fleet we've had a couple of people banned in game, and they have taken screenshots of thier conversations, these were not rude or inflammatory, and I am at a loss to find your rule.

    thanks your help is appreciated
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    zheenah wrote: »
    To the developers: as you have asked for all feedback and questions to be posted her relating to the Atari Sale and weekend conversations.


    I'm searching for some information about banning people in game that has been reported back over the weekend in the fleet. I'd be grateful if you could point me in the direction please of where it says this will result in a ban as all I can find on the forums is a couple of posts from you saying you welcome feedback.

    In our fleet we've had a couple of people banned in game, and they have taken screenshots of thier conversations, these were not rude or inflammatory, and I am at a loss to find your rule.

    thanks your help is appreciated

    Wow.....If this is true then I am truly shocked and stunned.......I would normally say put in a ticket in any other game.....but to be fair i do not feel like that would help your case at this moment in time what with all the trouble.......perhaps you could try asking your fleet members to ring Customer services or going all the way up to Atari themselves?

    Either way I cannot help you any further as to discuss the details would probably end with us both being infracted for being in breach of the Forum TOS
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I am not surprised that they screwed us again....if you are....you havent been paying attention the last couple of weeks.:mad:
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    I don't understand the backlash towards this incentive for new players. I think it would be a great thing to see the community expand as much as possible. If there are certain incentives for new players, then that's great news.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2010
    SamsonJay wrote:
    I don't understand the backlash towards this incentive for new players. I think it would be a great thing to see the community expand as much as possible. If there are certain incentives for new players, then that's great news.

    The sale was just part of the whole mess check any number of mmo sites and they have articles relating to the whole debacle. Atari saying the 60 additional days free offer didn't exist is just astounding considering I have an email in my inbox from atari stating I would get 60 days free if I ordered from them over the weekend. Also consider some people are not able to cancel their account as the option is missing from their account page. Im sure cryptic will claim it was a "bug"
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