test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› C-Store, ZEN, and Promotions

32nd

alissa#5135 alissa
alissa#5135
 Member Posts: 61 Arc User
edited October 3 in C-Store, ZEN, and Promotions
I bought the 32c bundel went to claim the ships on other toons and the kirk is not available in the store. the janeway and the courage are the only ones that can be claimed. im hoping to get it unlocked account wide seeing i paid forit. thank you.
A Great man once said "Live Long and Prosper, I have been and always shall be your friend"

Comments

  • mandellorian#9145 mandellorian
    mandellorian#9145
         Member Posts: 31 Arc User
    I have a similar issue except I can access the Kirk and the Janeway but not the courage..not even on the toon that originally purchased the bundle.
  • inferiorityinferiority Member Posts: 4,408 Arc User
    Y'all should take this up with Support if you haven't already.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • stormx12233stormx12233 Member Posts: 2 Arc User
    Hi, Yep same here,, I couldnt make a ticket in game as it kept saying it wouldnt send, So i emailed support who didnt understand the problem at all, just kept saying "you can only claim the ship once" or maybe its because you didnt do the tut", So I asked for it to be passed up the chain to someone else like the last time i had a missing item, that was on Saturday its now Tuesday and still nothing back from them.

    I have access to the 2 other ships just not the kirk.
Sign In or Register to comment.