Qugh Miracle Worker Battlecruiser

admiralfire27

I have purchased the Qugh Miracle Worker Battlecruiser and when I am trying to get it according to the Zen Store I never bought it. I spend 3,000 zen for this and this is ridiculous. Can you please give it back or at least give me an alternative.

eazzie

What is it you are actually asking. From what I can gather you bought the ship but the store is saying you never purchased it but you've been charged zen. Can you provide screen shots and are you on PC or Console. Have you got the ship or is it no where to be found. If so check your inventory you may need to unbox it.

admiralfire27

> @eazzie said:
> What is it you are actually asking. From what I can gather you bought the ship but the store is saying you never purchased it but you've been charged zen. Can you provide screen shots and are you on PC or Console. Have you got the ship or is it no where to be found. If so check your inventory you may need to unbox it.

I am in console and I got the ship before but now instead of saying Claim in the store it says 3000 zen again

eazzie

Sadly I can not help you further as I am on PC. Hope a console player sees this and can help you.

inferiority

admiralfire27#6222 wrote: »

... I got the ship before but now instead of saying Claim in the store it says 3000 zen again

Your best bet is to take this up with Support. Give them details of when you made the purchase and show screenshots/video of your character that has the ship, along with screenshots of the Z-Store shwing the price instead of the Claim button.
Hopefully, they'll be able to confirm the purchase and fix your access, or correct your memory and inform you if it was a different ship that you purchased.