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New 2401 Starfleet Uniform not appearing in tailor

nori#9819 nori Member Posts: 2 Arc User
Hi, I bought this 2401 Starfleet Uniform off of the Lobi store on a KDF/Klingon character, after seeing the description text: “This costume can be used by characters of either gender and any allegiance. It will be added to your uniform choices.”

Bug: This "any allegiance" uniform does not appear in the tailor shop anywhere for this KDF character (but works fine on my Federation characters).

Although this is a KDF/Klingon character, it's important to note that I have been able to use other Lobi Starfleet uniforms on this character:
1. Survival Suit (can also wear the Starfleet 2399 badge)
2. Starfleet Armor Uniform (2259)

Both of those costumes have the same text in the description: “This costume can be used by characters of either gender and any allegiance. It will be added to your uniform choices.”

Due to the description “can be used by any allegiance”, and no issues with those two other Starfleet costumes, I purchased this 2401 Starfleet uniform for this character.

I was able to purchase this item from the Lobi store, and received the item in inventory. I then used the costume item from inventory, and got notification that the outfit had been added to my costume collection.

I next went to the tailor, and discovered that “Starfleet 2401” does not show up under the appropriate sections (“Uniform - Jacket Loose” and “Uniform - Pants Loose”) for the three costume items: jacket, pants, and shoes.

The character's BOFF's are also unable to wear this uniform (but can wear the Survival Suit).

If this costume is intended to be worn by any allegiance, could you kindly look into this issue?

I have already submitted a support ticket.

Thank you!

Comments

  • inferiorityinferiority Member Posts: 4,457 Arc User
    nori#9819 wrote: »
    Due to the description “can be used by any allegiance”, and no issues with those two other Starfleet costumes, I purchased this 2401 Starfleet uniform for this character.
    It's a very unclear description. It definitely suggests you'd be able to wear it, but it's often the case that this uniform will only be available to the species that are Starfleet-only.
    This means KDF-Aliens will be able to use it, and the Bridge Officer you can get from Marauding Rank 4 will be able to use it, and probably a few others, but your main KDF-species won't be able to use it.
    The tooltips need to be properly written to reflect this, and prevent further accidental purchases.
    nori#9819 wrote: »
    I have already submitted a support ticket.
    Wise. Hopefully, they'll be able to fix access to the costume, or perhaps even issue a refund.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
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