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BUNDLES SALE

baddmoonrizinbaddmoonrizin Member Posts: 10,897 Community Moderator
For a limited time, bundles are on sale in the Zen Store for 35% off, and Bundles in Mudd's Market return and are 50% off on Xbox and PlayStation!

https://www.playstartrekonline.com/en/news/article/11561223
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Post edited by baddmoonrizin on
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  • wherrold#3824 wherrold Member Posts: 28 Arc User
    Just wanted to let you know that the past bundles are not back on Playstation. The announcement says they are supposed to be.
  • oredshirt#7209 oredshirt Member Posts: 117 Arc User
    Nor on xbox
  • chronoblitz66chronoblitz66 Member Posts: 36 Arc User
    edited January 12
    Yes please fix this so we can buy the bundles we have been waiting on!! @baddmoonrizin
    [SIGPIC][/SIGPIC]
  • sithlord619sithlord619 Member Posts: 24 Arc User
    Any update on this? All previous Mudd bundles are still not visible/available in Mudds Market. I'm on PS5. Is this a known issue and currently being addressed? Please can you update us when more info is available? @baddmoonrizin @ambassadorkael#6946

    Many Thanks All

    ๐Ÿ––
  • baddmoonrizinbaddmoonrizin Member Posts: 10,897 Community Moderator
    Thanks, guys! I have passed this along.
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
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  • tick00#7152 tick00 Member Posts: 4 Arc User
    still no mudds bundles, i wanted to spend some money
  • chronoblitz66chronoblitz66 Member Posts: 36 Arc User
    > @tick00#7152 said:
    > still no mudds bundles, i wanted to spend some money

    Amen sitting on 15k zen, they may not fix till Monday sadly
    [SIGPIC][/SIGPIC]
  • tick00#7152 tick00 Member Posts: 4 Arc User
    no updates?
  • wherrold#3824 wherrold Member Posts: 28 Arc User
    > @tick00#7152 said:
    > still no mudds bundles, i wanted to spend some money

    Amen sitting on 15k zen, they may not fix till Monday sadly

    The sad part is the longer it takes for past bundles to show up, the less likely console players will be to buy them. We already know the D7 is coming soon, followed by the 14th bundle. This was the last good time to splurge on older bundles for a while for a lot of us. I want the D7 on account unlock more than anything in one of the older bundles and once I know what the anniversary bundle is, I'll be saving up for that.
  • chronoblitz66chronoblitz66 Member Posts: 36 Arc User
    So will there be a sale extension? Or some sort of eta on the resolution for this issue?? @baddmoonrizin @ambassadorkael#6946
    [SIGPIC][/SIGPIC]
  • sithlord619sithlord619 Member Posts: 24 Arc User
    The sale has now expired. Please can you let us know if this Mudd Bundle sale is going to be repeated/extended? I know the Anniversary event is fast approaching on PC & I understand you are all crazy busy. Please @ambassadorkael#6946 & @baddmoonrizin when you get the chance, could you look into this?

    Many Thanks & ๐Ÿ––
  • veiledhero#6745 veiledhero Member Posts: 1 New User
    edited January 15
    I doubt they're gonna do anything for while. They got a new promo going now, they probably don't want to disrupt the sales strategy for it. It would at least be nice if there was some acknowledgment - oh well.
  • chronoblitz66chronoblitz66 Member Posts: 36 Arc User
    > @sithlord619 said:
    > The sale has now expired. Please can you let us know if this Mudd Bundle sale is going to be repeated/extended? I know the Anniversary event is fast approaching on PC & I understand you are all crazy busy. Please @ambassadorkael#6946 & @baddmoonrizin when you get the chance, could you look into this?
    >
    > Many Thanks & ๐Ÿ––

    I would love to buy the bundle with the Dhailkhina but it's only available during bundle sales. Sigh
    [SIGPIC][/SIGPIC]
  • tick00#7152 tick00 Member Posts: 4 Arc User
    still no response

  • sithlord619sithlord619 Member Posts: 24 Arc User
    Please @ambassadorkael#6946 & @baddmoonrizin Any update to this issue?

    I WANT to buy some past Mudds bundles when a sale rolls around again, but, the last two times on both Xbox & PlayStation all the previous Mudd bundles were not visible during the sale specifically for them. Could you at least tell us who we need to report this to? Would raising a support ticket be advisable?

    Please, can you tell us how to proceed with this?

    Kind Regards

    ๐Ÿ––
  • baddmoonrizinbaddmoonrizin Member Posts: 10,897 Community Moderator
    I've been trying to get some information, guys. Sorry.
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  • sithlord619sithlord619 Member Posts: 24 Arc User
    I've been trying to get some information, guys. Sorry.

    No worries & thank you for your response. We do appreciate your help & any update on this urgent matter would be awesome.

    LLAP ๐Ÿ––
  • tick00#7152 tick00 Member Posts: 4 Arc User
    10 days later, still no info
  • sithlord619sithlord619 Member Posts: 24 Arc User
    edited January 22
    Hello Again @baddmoonrizin & @ambassadorkael#6946

    Any update to this yet? Has this bug been escalated to the relevant team? This is a serious bug that is preventing players from spending money on the game. Many of whom that, like myself, specifically save up Zen to purchase the returning bundles.

    The last two times that a console Mudds Market bundles promotion sale has been advertised, NONE of the previous bundles have actually returned in the bundles tab of Mudds Market. This has happened on both Playstation & Xbox.

    Please advise on what I should do to escalate this urgent enquiry, would a support ticket help at all?

    I look forward to hearing from you.

    Kind Regards

    ๐Ÿ––
    Post edited by sithlord619 on
  • baddmoonrizinbaddmoonrizin Member Posts: 10,897 Community Moderator
    Guys, they've been informed. They are aware. I don't know what they plan to do to address it, though.
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  • sithlord619sithlord619 Member Posts: 24 Arc User
    Guys, they've been informed. They are aware. I don't know what they plan to do to address it, though.

    Thanks for your reply. At least they know about it and hopefully can address it before another Mudd Bundle promotion/sale rolls around on console.

    ๐Ÿ––
  • wherrold#3824 wherrold Member Posts: 28 Arc User
    Guys, they've been informed. They are aware. I don't know what they plan to do to address it, though.

    Thank you. My biggest concern was it not being noticed and recurring down the line.

    I just hope that the next time they're back is not at the same time as the D7 bundle for the sake of my wallet lol
This discussion has been closed.