I haven't got my monthly zen for a lifetime sub in a long time, talking about 6-8 months if not more. who or what do I did to do? I just realized, I haven't had the e-mail monthly about it being placed into my account.
"Nuke the entire site from orbit--it's the only way to be sure"
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I was unsure about this at one stage, and looked up the date I purchased my Lifetime. On that date each month (plus/minus a day or two), I know to check my 500zen is credited.
If it wasn't happening, I'd be sure to contact Customer Support and ask them to look into it.