Since December 2021, when there was a zen promotion, items from the Playstation Store in Brazil have disappeared. It is only possible to buy the game, but any other item does not appear, including the purchase of zen. In other words, it is impossible to buy zen for the game in the store in Brazil.
I've already opened the call 2x with the arc but they say it's Sony's problem.
I have already contacted Sony and it says that the problem is with the distributor and so no one solves the problem.
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