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Game Launcher Loading Issues

aumuz1aumuz1 Member Posts: 2 Arc User
edited May 2022 in PC Gameplay Bug Reports
I have noticed this issue occasionally since the last patch (on 05-05-22). However; starting with the patch on 05-10-22 it happens 100% of the time.

When loading the game launcher (from Steam or Arc), I need to restart the launcher 4 times before I can play the game. The first attempt will result in a total failure to load, “Error 46: Transfer failed after multiple attempts”, or “The connection to the server was lost”. The second attempt will inform me the website is down, but that I can still play the game (the launcher then crashes) or “Unable to authenticate: Couldn’t even attempt account server connection”. The third attempt will inform me of a DNS error. And the final attempt will allow me to play the game.

NOTE: While writing this, I tried launching the game (so I could get the accurate error messages), and have been unable to log into the game at all. Now I only get the “Error 46…” (from both Steam and Arc). It does seem to be downloading a patch (very slowly) at the moment.

Comments

  • binebanebinebane Member Posts: 557 Arc User
    "Unable to start game client: client quit unexpectedly" every time i try to stat game. tried at least 50 times...
  • que2#3853 que2 Member Posts: 11 Arc User
    "Unable to start game client: client quit unexpectedly" every time i try to stat game. tried at least 50 times...

    --- Same Here. reinstall even on a different computer does not help either... the May 10th update broke me. So no PC STO. But a least I have PS4 STO that works.
  • que2#3853 que2 Member Posts: 11 Arc User
    My last reinstall worked and I think I figured out what is broken at least for the "Unable to start game client: client quit unexpectedly" error. It seems the US proxy is broken in the new client. Yes I know it was low on the totem pole before but it is totally broken now. So when I unset this on my last reinstall the client loaded fully. MY system internet is proxied (no changing this) but on the system that I reinstalled on it is set system wide not on a per app basis.

    *I hope this helps some other person. Note before this for the last 2 years no issue with STO using US proxy setting.
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