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Does it always take a couple of months for a bug fix???
vgerarnold
Member Posts: 17 Arc User
I did not recieve the full 700 points for the Buy out. Instead i got 408. I had 3,000 so i needed 500. paid 1,160 Zen for the month i could not play. Watched the bar go almost to the end and quit. Short 98 points. So i paid about $12.50 to watch a bar get closer to something i cant have. This has not been fixed.
Post edited by baddmoonrizin on
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SWTOR had a crash bug at the end of its very first raid that was not fixed for at least 5 years. I'm not sure it ever was fixed.
Microsoft Office apps also have bugs that have gone unfixed for many years.
Windows, macOS, iOS, Android, (insert any other app) -- bugs that persist for years.
Your best bet is to contact support and see if they can help you.
Given this was a financial transaction I'd get a hold of support and get them to sort it. Make sure you have the receipt handy too. They are legally obliged to at least look at it, money is involved.
With most long standing bugs it's not "there's an error in 'A' that's causing a bug to manifest in 'A'" but rather it's a case of "there's an error in 'F' that's causing an unintended effect in 'E' that's in turn causing unintended effect in 'D' that's effecting 'C' which in turn effects 'B' which in turn causes a bug to manifest in 'A'" and more often then not 'A' and 'F' are unrelated systems and QA has to follow that line to the root cause to be able to fix the bug and there could be hundreds if not thousands of possible routes they must look.
And in STO particular there's this annoying habit with some players that when they report a bug all they say is essentially "there's a bug" and go out of their way to not provide information that could be used to narrow down the path to the root cause.
The-Grand-Nagus
Join Date: Sep 2008
Lets take that Destablizing Resonance Beam manual bug westmetals mentioned I suspect that took so long there wasn't the actual fixing but rather locating what was causing it and why it was effecting only some characters and not others.
Sense of humor...Please...Space Barbie is SERIOUS BUSINESS...
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
Others are annoying like traits disappearing and having to be applied on every login, or when swapping ships, all / some of the batteries / consoles / equipment stay on the old ship instead of being transferred. Again noticed many of these.
Then there are the game breaking bugs and disconnects of which I've encountered quite a few. Like enemies being able to shoot through walls and doors, like being stuck in an animation loop and numerous game crashes.
For a game this old I'm surprised how many bugs there. Also the optimisation is very poor. At starfleet HQ my PC sounds like it's going to take off. My rig is not new but it can play most AAA titles without any issues, this game overheats my PC which is ridiculous considering the standard of the gfx.
I'm guessing that bug fixing clearly isn't a priority.
Yeah...thanks, good to know it's not just me.
The veterans of STO must be at their wits end if this is the state of the game after 10 yrs. Having played a fair few MMORPGs I have to say STO is in a pretty sorry state.
The disconnects are quite regular for me at least once per session but usually 2 or 3 times. Like now for instance I can't even get into the game, I get to the character select screen, click play and it's says I've been disconnected.
It's a pretty poor experience if I'm honest and I wouldn't recommend it to any of my friends.
This isn't the only game I play. I'm getting into other games no problem and my internet connection is fine. STO is just disconnecting me on a regular basis.
I've turned lighting 2.0 off to see how that works. Previously I turned gfx settings to low but it made no difference.
I'll save a ship loadout to see if that solves the traits issue for me.
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As westmetals said, it could be anything between your PC and Cryptic's servers that is causing the connection issues. Think of it like city streets, with your house being your PC and Cryptic's servers being your destination. Any number of things along the way can cause issues that have nothing to do with one end or the other.
In the past we've had issues with traffic going through certain nodes (intersections in my analogy) bogging things down because some service used by another company that controls that node thinks its DDoS activity and not normal MMO activity, and forcably SLOWS traffic down to counter the supposed threat.
Your connection to STO's servers is not a straight line, but goes through several nodes. Same with the rest of us. Your route may not be as stable as mine or another user's because of things between you and the server. In which case, it is neither your fault nor Cryptic's, but whoever is along the way. And in most cases there really isn't much that can be done on either side.
And trust me... when we have had much more blatant slowdowns and DCs because of said internet service confusing normal MMO traffic for DDoS attacks... we all get frustrated. And traceroutes usually lead to the same answer.
Speaking of traceroutes... maybe you should try running a traceroute. I admit I don't remember the command to do it off the top of my head, but it might shed some light on where any potential slowdowns are between you and the server. And I swear if I see a certain company name pop up on that traceroute I'm gonna scream.
I'm not sure if it's a bug or just a wonky trigger, but the whole of the New Romulus arc is full of annoying triggers not firing when they're supposed to. Those second missions after each section only fire themselves outside of the mission area they're in, so players who don't know to do it manually end up having to do each main mission twice.
A classic New Romulus bug, which is the Golden Death where the bloom goes nuts seems to be on console too. Had it happen in the Iconian arc too.
Serious game breaking bugs do tend to take priority, as that affects gameplay experience for players. But it also depends on a lot of other things. Back in "Season 7" when we switched over to the Reputation System from the previous random loot drops a bug happened where players couldn't get their accolade costume parts for their MACO armor even if they had the associated Accolades. Took them about a year to track that one down.
And a few times in the past when they fixed something totally unrelated, the Borg broke. I don't remember what they fixed at the time, but right after this one patch Borg Spheres got a supercharged Emergency to Engines. They pop that, they shot across the map like cannonballs. Not particularly gamebreaking, and a bit funny, but also a bit annoying to try and catch them.