Applied 2 Phoenix Upgrades to a console (Console - Universal - Quantum Phase Converter); the item took the upgrades but still needed another approx 1000 points to upgrade stats (then added a 2000 point upgrade). When I applied the third upgrade the prior Phoenix upgrades reverted the points to 0 and the last upgrade only took. No stats changed on the console.
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Comments
Continuing to upgrade only provides a chance at the quality upgrading from Very Rare to Ultra Rare, or UR to Epic.
There is a progress bar that fills showing the % chance to upgrade the quality - it is not guaranteed.
- If the quality doesn't upgrade, the % bar will continue to fill from the previous % chance.
- If the quality of the item does increase, the % will reset to 0 ready for the continued attempts to upgrade quality again, until you reach Epic (gold).
If I've misunderstood, perhaps you could share a screenshot (host it on a sit such as imgur.com and use the provided bbcode) to demonstrate what the problem actually is?
Cheers!