The tech upgrades and ship upgrades in the Delta Ops pack are not claimable from the c-store. Confirmed with support they should appear in the Items tab, but they do not show for any character (nor are they under Promotions, or any other section). Other items from the pack are fine.
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The Ship Upgrades have already been claimed by me on PC and I do not recall where they were able to be claimed from, but I suspect "Items > Space Items" would be the logical place.
Additionally, these items can only be claimed once per account so if you already claimed them on one character, this will explain why they are no longer claimable on other characters.
Alright, but whichever upgrade it is, they're still missing. I'm moving this to a new thread, as required by support.