PC Patch Notes for 10/11/21

ambassadorkael

Star Trek Online will have PC maintenance tomorrow, 10/11 at 7am PT. Estimated downtime is 2.5 hours. You can find the patch notes here:

https://www.arcgames.com/en/games/star-trek-online/news/detail/11502343

tprxx

"Resolved an issue that was sometimes causing a black screen to appear on machines with Intel cards that don’t have FL11 or higher when launching Star Trek Online. "
I had absolutely no issues whatsoever before the patch. Now, when I load in, all I have is a dark screen. What do you mean, you "resolved" it? You just created that problem for me!
I do see the cursor, and it seems to interract with elements of the character screen, but that's it.
I'm now locked out of the game it seems.
Grrr.

ktw33kw

THIS IS NOT GOOD ENOUGH CRYPTIC. SORT YOUR S@!* OUT. YOU GET WORSE AND WORSE EVERY WEEK.

argosovocz

how to solve a black screen problem. good than there was a new patch so I didn't have it here but after this patch I have a black screen bravo really bravo

hardviper9021000

same here. black screen..

truephoenyxxx

Same here. Blackscreen after the patch...

kussa

Resolved? No. Tried? Yes. Made it worse? Also yes. But then, please fix this ASAP, i believe in you, thanks :3

rangeramongyou

Count me in for the "black screen after the patch that wasn't there before the patch"...

ktw33kw

It would be nice if we could get some kind of response from Cryptic. Or is that asking too much?

azeda1

tprxx wrote: »

"Resolved an issue that was sometimes causing a black screen to appear on machines with Intel cards that don’t have FL11 or higher when launching Star Trek Online. "
I had absolutely no issues whatsoever before the patch. Now, when I load in, all I have is a dark screen. What do you mean, you "resolved" it? You just created that problem for me!
I do see the cursor, and it seems to interract with elements of the character screen, but that's it.
I'm now locked out of the game it seems.
Grrr.

Same problem and i dont even run Intel...i have AMD

trekkie78

same here, black screen after the patch
got a mouse pointer and I can hear the music playing in the background

megamanx82

Well, you've done it. You've managed to break the game enough that a computer designed to run this game can't now. "Slow Clap"

aelfwin1

rangeramongyou wrote: »

Count me in for the "black screen after the patch that wasn't there before the patch"...

Same .
Screen turns black and the game stops loading before the Cryptic logo shows .
Gets stuck on a black screen & have to Ctrl+Alt+Del to stop the game .

rascally8abbit

All those upset or affected by the patch(es) I have put up a petition requesting 2 days be added to this event. I encourage all players even if you were not affected, to please sign this petition, in general discussion forum.

I hope it is not removed as it is not doing anything negative but letting those who manage Star Trek Online to see this problem.

Which processors do we know for sure were affected. I have a Skylake 6700K on a Z170 chip motherboard. The intel igpu is disabled. Run Windows 7 Pro with SP 1 and all patches up until the last release of patches before you had to buy continued support

This is a first bonafide attempt to see if players in the community can come together in asking something that isn't unreasonable or excessive. For some players they will be able to get extra dil based on when they finish the 10 daily red alert progress points, for others it will keep them on the schedule as if they have been able to play the last two days.

knightedwolf

Put me down for black screen issue as well

cxeronockx

Not one single problem to me, everything going smoot

cxeronockx

rascally8abbit#2284 wrote: »

All those upset or affected by the patch(es) I have put up a petition requesting 2 days be added to this event. I encourage all players even if you were not affected, to please sign this petition, in general discussion forum.

I hope it is not removed as it is not doing anything negative but letting those who manage Star Trek Online to see this problem.

Which processors do we know for sure were affected. I have a Skylake 6700K on a Z170 chip motherboard. The intel igpu is disabled. Run Windows 7 Pro with SP 1 and all patches up until the last release of patches before you had to buy continued support

This is a first bonafide attempt to see if players in the community can come together in asking something that isn't unreasonable or excessive. For some players they will be able to get extra dil based on when they finish the 10 daily red alert progress points, for others it will keep them on the schedule as if they have been able to play the last two days.

Instead of calling on other players to sign a petition, you should mention that the topic has been closed by a moderator because it is against the rules.
https://www.arcgames.com/en/forums/startrekonline/#/discussion/1264465/petition-for-the-red-alert-event-to-be-extended-2-additional-days-due-to-patches

By Darkbladejk "petitions aren't permitted on this forum for a multitude of reasons and are also covered under FCT list. if you are having issues I would contact support. otherwise there is nothing we can do here. /closed "

mslefaye

argosovocz#1070 wrote: »

how to solve a black screen problem. good than there was a new patch so I didn't have it here but after this patch I have a black screen bravo really bravo

I solved the issue on my machine by running in max screen size 1920x1080 windowed rather than full screen.