"Console Cannot Obtain Security Token"

shadowpheonix787

When attempting to start game from XB dashboard, I get through the "Connecting to Shard Provider" but then I get this error message, and the game cycles back to splash screen and starts the loading process over. I let this go on for about ten minutes before looking for an answer here...

proteus

Have you tried restarting your Xbox? The 'security token' error often happens after a game update and rebooting your machine is likely to trigger the latest download to update the game. After which, you should be able to log in normally again.

knightmare

Or you didn't log quit the game fully after it was logged on with another account. Happens to me after my niece finishes playing, even if the xbox has been shut down after. If there is more than 1 account playing the game it needs to be fully Quit out at the Home screen before shutting the xbox down

leemwatson

shadowpheonix787 wrote: »

When attempting to start game from XB dashboard, I get through the "Connecting to Shard Provider" but then I get this error message, and the game cycles back to splash screen and starts the loading process over. I let this go on for about ten minutes before looking for an answer here...

The game hasn't been updated, that is why. Restart the console and go to your Updates screen.