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Constant flickering on Del XPS 13 9310

hmallow42hmallow42 Member Posts: 30 Arc User
See support request 553257 for the details, as well as the following forum & subreddit posts. The support person informed me that this is a bug that should be reported in this forum.

https://www.arcgames.com/en/forums/startrekonline#/discussion/1262737/constant-flickering-on-space-and-ground-maps-on-a-dell-xps-13-9310

https://www.reddit.com/r/sto/comments/omg4dz/constant_flickering_on_space_and_ground_maps_on_a/
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Comments

  • acker#7170 acker Member Posts: 53 Arc User
    That looks awful. Do you have an external display to try it on? In the sto options for display and graphics, there's an option bottom left for reset display and reset graphics options. Probably won't have an affect but i wonder if some leftover setting wasn't removed when they took out the field of view slider.
  • strathkinstrathkin Member Posts: 2,671 Bug Hunter
    @hmallow42

    I'd also check or confirm your Display settings in ESC (Options) tab.
    1. Make sure your Monitor Vertical Sync is set to ON.

    Also check and make sure your Full Screen resolution matches those show in Windows, and that your Monitors refresh rate is what your Dell Laptop supports.

    Hope something there helps you! Have a good day.
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  • kaithan1975kaithan1975 Member Posts: 947 Arc User
    edited July 2021
    Install the latest version of LCD firmware. Also make sure you're running Dell Intel HD Graphics driver 21.20.16.4574, the newer version from Intel is bugged.
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