Map change disconnects

iamjmph

There is a post about this already, i explain why i made it below... During map changes, I have been having disconnects, usually when going into a TFO. I have had multiple leaver penalties because of slow re-logins or accidently choosing safe mode. Started with House Reborn. Happens multiple times per day. Even when i don't do any tfo's, transwarping, or regular map changes are effected.

At the urging of a GM i am making this post.

Cyrelm (Arc Games)

Feb 10, 2021, 6:16 PST

Hello,

Thank you for your patience.

Our Senior GM reviewed the issue and forwarded the details to our development team. It will also be helpful for you to submit a bug report on the official bug report forum to supplement the information we have already provided them.

You may use this link,
https://www.arcgames.com/en/forums/startrekonline#/categories/gameplay-bug-reports

I apologize for any inconvenience this may have caused. Your patience and kind understanding in this matter are highly appreciated. Should you have other questions, feel free to let us know.
Regards,
GM Cyrelm
Game Master

iamjmph

Hate to necro, but this is still happening. Just got disconnected moving to ship interior, and two tfo's last night cause disconnect.

eazzie

iamjmph wrote: »

Hate to necro, but this is still happening. Just got disconnected moving to ship interior, and two tfo's last night cause disconnect.

No you are not necroing however you have broken forum policy by including private correspondence in your initial post. You are not permitted to include that which you received from a GM.

Try lowering your graphics settings to see if that helps. Also make sure on demand patching is turned off, and force verify. But map transferring disconnects have been an issue for a very long while. YEARS

iamjmph

eazzie wrote: »

iamjmph wrote: »

Hate to necro, but this is still happening. Just got disconnected moving to ship interior, and two tfo's last night cause disconnect.

No you are not necroing however you have broken forum policy by including private correspondence in your initial post. You are not permitted to include that which you received from a GM.

Try lowering your graphics settings to see if that helps. Also make sure on demand patching is turned off, and force verify. But map transferring disconnects have been an issue for a very long while. YEARS

Ohh, I didn't know that, its been awhile since i read the rules(years).. and i've seen others post gm/customer support stuff... without comment.
I've done all of that, multiple times. I even did a completely fresh install. That message was sent after the GM got me to try all the normal fix-it-yourself methods.... Thanks for the info and trying to help though. The thing is, until House reborn i never had this issue, not its making me want to stop playing...