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Patch Notes for 1/12/21

ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,173 Community Manager
edited January 21 in Release Notes
Greetings Captains!
We will be having a maintenance tomorrow, 1/12 at 7AM Pacific for 2.5 hours on PC and 2 hours on Console. (What time is this for me?)
You can find our patch notes here.

=/\=
We value your feedback and want to help direct it to the right locations. Please check the following link to redirect to the best sub-forums to post your replies.
Experiencing a Gameplay Bug with our latest patch? Please click this link to be taken to our Gameplay Bug Report Section to file your reports.
Thank you for the assistance!
The Star Trek Online Team
Post edited by ambassadorkael#6946 on
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Comments

  • sthe91sthe91 Member Posts: 2,847 Arc User
    Thanks for the updates and fixes, Cryptic!
    Where there is a Will, there is a Way.
  • foppotee#4552 foppotee Member Posts: 1,171 Arc User
    "Resolved an issue that was causing equipment in the Imperial Rift Space Set and the Bajor Defense Space Set to have higher Upgrade costs than intended at some Mark levels." --- Wow, I wonder how long this had been going-on, how many players affected, & how many upgrades have been snookered by this one? Impressed that Cryptic coughed-up to admitting it.

    That 3D printing by Gameprint is different than that Eaglemoss, correct? That's a lengthy list of additions nonetheless.

    "Updated Memorial plaque to include Thomas Lister, Jr." --- Nice to see Cryptic's acknowledgment.

    "Resolved an issue that caused Advanced and Elite Lost Souls pets to underperform relative to the normal ones." --- Very nice to see, hopefully not at the expense of "nerfing" the regular Lost Souls.

    "The Phase Shift universal console has been updated to be equippable on any Fek'Ihri Starship." --- What would be more impressive is Cryptic creating & applying a (2) & (3) console set bonus for the (3) newest Fek'Ihri ships. If it helps you do remember Cryptic that Fed players pilot those ships too? & they're just not Klingon.
  • seaofsorrowsseaofsorrows Member Posts: 9,661 Arc User
    Nice to see the added ship materials on all those ships.. especially the Gagarin. Thank you for that.
    animated.gif
    Discovery is good, it's you that sucks.
  • eazzieeazzie Member Posts: 2,658 Arc User
    Please note that the utc time on the launcher is out by one hour. Reads 14.00 to 16.30 when it should read 15.00 to 17.30

    https://24timezones.com/difference/pacific/utc
  • minidariminidari Member Posts: 99 Arc User
    What guarantee do you have that we won't have a crash?
  • spiritbornspiritborn Member Posts: 2,805 Arc User
    > @minidari said:
    > What guarantee do you have that we won't have a crash?

    Server end? As they can't never realistically guarantee that you won't have a crash at your end as they can't control your PC or console.
  • minidariminidari Member Posts: 99 Arc User
    edited January 12
    @spiritborn
    It's not about my PC, but about dozens of players and always the same problem
  • bigb3bigb3 Member Posts: 18 Arc User
    Why are they doing a maintenence on a Tuesday instead of their usual Thursday ones?
  • garaffegaraffe Member Posts: 487 Arc User
    I see they have changed the Galactic Red Alert blog to specify PC only, when it was originally published for "all platforms".

    Still nothing about broken transformation mechanics on ships like the Titan.

    Still nothing about Temporal Ambassador on Console which has been broken for 6 months, at least.
  • leemwatsonleemwatson Member Posts: 4,034 Arc User
    @ambassadorkael#6946 @darkbladejk

    The game will not start up on XBOX after this patch! Looks like it's the entire platform from Facebook, Reddit and Twitter!
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • lubejockey#4317 lubejockey Member Posts: 11 Arc User
    Anyone else not able to launch the game after the update today?
  • sadrielfettsadrielfett Member Posts: 10 Arc User
    edited January 12
    Greetings Captains!
    We will be having a maintenance tomorrow, 1/12 at 7AM Pacific for 2.5 hours on PC and 2 hours on Console. (What time is this for me?)
    You can find our patch notes here.

    =/\=
    We value your feedback and want to help direct it to the right locations. Please check the following link to redirect to the best sub-forums to post your replies.
    Experiencing a Gameplay Bug with our latest patch? Please click this link to be taken to our Gameplay Bug Report Section to file your reports.
    Thank you for the assistance!
    The Star Trek Online Team






    The game isn't launching on my Xbox, since the update patch. Any info on a timeline for a fix?
    Post edited by sadrielfett on
    *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
    --Sadriel Fett

    "There are few problems in the galaxy that cannot be solved by the suitable application of concentrated phaser fire."
  • mournblade#1863 mournblade Member Posts: 74 Arc User
    Anyone else not able to launch the game after the update today?

    I'm not able to launch the game. It doesn't even get to the "loading" screen before it kicks me back to my dashboard.

    Is this a console-wide issue? If so, is someone addressing this?
  • eazzieeazzie Member Posts: 2,658 Arc User

    Star Trek Online
    @trekonlinegame
    We're aware of the issues affecting Xbox logins this morning. The issue is being looked into and we hope to have a fix very soon. We'll post updates to this thread.
  • lukesterwpglukesterwpg Member Posts: 1 Arc User
    game is running super slow since updated. takes 10 seconds for every click to register. super laggy
  • leemwatsonleemwatson Member Posts: 4,034 Arc User
    Anyone else not able to launch the game after the update today?

    I'm not able to launch the game. It doesn't even get to the "loading" screen before it kicks me back to my dashboard.

    Is this a console-wide issue? If so, is someone addressing this?

    Yes it is console-wide, and yes they are aware of it, and no, they haven't got an ETA yet. :lol:
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • inferiorityinferiority Member Posts: 1,364 Arc User
    bigb3 wrote: »
    Why are they doing a maintenence on a Tuesday instead of their usual Thursday ones?
    Larger content-related additions tend to come on a Tuesday. Although that content is mainly coming to consoles, it's likely a bit of a time-saver for them to include PC maintenance today too.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • mournblade#1863 mournblade Member Posts: 74 Arc User
    Can we please get an update on where you guys are at with fixing this issue on XBox? The game has been down 6+ hours, and there appears to be no sign or updates that we're going to be able to play the new content today. It's a bit frustrating.
  • sadrielfettsadrielfett Member Posts: 10 Arc User
    Since it seems to be an Xbox only issue, I'm wondering if Microsoft dropped the ball with the "title update" they normally have to do for any actual updates to the game? Wouldn't be the first time they've done this. If that's what they're waiting for, we may not get access to the game until tomorrow. Seen it happen on a couple other games and it always takes Microsoft forever to even admit it's they're wrong and begin to look into to fixing it.
    *~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*
    --Sadriel Fett

    "There are few problems in the galaxy that cannot be solved by the suitable application of concentrated phaser fire."
  • leemwatsonleemwatson Member Posts: 4,034 Arc User
    Since it seems to be an Xbox only issue, I'm wondering if Microsoft dropped the ball with the "title update" they normally have to do for any actual updates to the game? Wouldn't be the first time they've done this. If that's what they're waiting for, we may not get access to the game until tomorrow. Seen it happen on a couple other games and it always takes Microsoft forever to even admit it's they're wrong and begin to look into to fixing it.

    I believe it is this. Happened last year too/
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • elipticboat#6253 elipticboat Member Posts: 1 New User
    I can't understand how its possible that this game is already 7+ hours not working. Please implent a changemgmt system which includes a fallback plan for such rollouts to gurantee the functionality within minutes ! I just deleted 21 gb from the xbox and reinstalled it. Guess what ? its not working ...
    I hope u take in consideration my sugestion!
  • eazzieeazzie Member Posts: 2,658 Arc User
    I can't understand how its possible that this game is already 7+ hours not working. Please implent a changemgmt system which includes a fallback plan for such rollouts to gurantee the functionality within minutes ! I just deleted 21 gb from the xbox and reinstalled it. Guess what ? its not working ...
    I hope u take in consideration my sugestion!

    Things don't happen at a click of the fingers. Things take time, and they have to take in to account access by Microsoft too. I'm sure the guys at Cryptic never predicted this to happen. Some times things happen beyond their control. It's called life.
  • foxman00foxman00 Member Posts: 1,071 Arc User
    eazzie wrote: »
    I can't understand how its possible that this game is already 7+ hours not working. Please implent a changemgmt system which includes a fallback plan for such rollouts to gurantee the functionality within minutes ! I just deleted 21 gb from the xbox and reinstalled it. Guess what ? its not working ...
    I hope u take in consideration my sugestion!

    Things don't happen at a click of the fingers. Things take time, and they have to take in to account access by Microsoft too. I'm sure the guys at Cryptic never predicted this to happen. Some times things happen beyond their control. It's called life.

    Also, before anyone chimes in to say "If they tested this, we wouldnt be having issues" I can tell you one thing from my almost two decades of experience working in ICT.

    You can test something multiple times and the system/patch/update is completely fine. But sometimes when you push it live unexplainable variables, differences in testing & live systems and just updates to files can cause massive issues.

    Also, as much as possible. In a game like this, it is basically highly improbable to impossible to have a test environment that is basically a 100% carbon copy of a live service.
    kXx65VK.jpg
  • badwrench3#3914 badwrench3 Member Posts: 3 New User
    Update?
  • mournblade#1863 mournblade Member Posts: 74 Arc User
    edited January 13
    eazzie wrote: »
    Things don't happen at a click of the fingers. Things take time, and they have to take in to account access by Microsoft too. I'm sure the guys at Cryptic never predicted this to happen. Some times things happen beyond their control. It's called life.
    foxman00 wrote: »
    Also, before anyone chimes in to say "If they tested this, we wouldnt be having issues" I can tell you one thing from my almost two decades of experience working in ICT.

    You can test something multiple times and the system/patch/update is completely fine. But sometimes when you push it live unexplainable variables, differences in testing & live systems and just updates to files can cause massive issues.

    Also, as much as possible. In a game like this, it is basically highly improbable to impossible to have a test environment that is basically a 100% carbon copy of a live service.

    Stop making excuses for them. This isn't about the code or development - it's about the deployment - which failed spectacularly. And in case you missed it, the update worked fine on PS4. My current job is global software delivery for an international company with over 100000 employees. If I deployed an application update that breaks that software for 50% of the company, I'd be looking for a new job. I'm not saying that anyone should be fired over this, but it is extremely incompetent and unprofessional to have a delivery that's been planned and scheduled months in advance break the game on XBox and then have to roll back the update. Couching that in the "TRIBBLE happens" category isn't acceptable by any standard.

    And I still can't play the game currently. Nor have they offered any revised estimate on when we might expect to see this update on XBox that so many of us have been patiently waiting for. It's ridiculous and unacceptable.
    Post edited by mournblade#1863 on
  • eazzieeazzie Member Posts: 2,658 Arc User
    Update?

    No update to the twitter feed for three hours now. As something becomes available im sure someone will post here.
  • badwrench3#3914 badwrench3 Member Posts: 3 New User
    There was an error rendering this rich post.reading these post sounds like having chest out about great you are...great would be praying the game right now
  • badwrench3#3914 badwrench3 Member Posts: 3 New User
    Poeple just want to play..
This discussion has been closed.