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Unable to claim reward for completed 'Best Served Cold' event after maintenance

darknovasc01darknovasc01 Member Posts: 111 Arc User
Due to the unexpected extended maintenance I had to use the Buyout option for the final day of this campaign, but didn't have time to choose which character to claim the reward on any of my accounts.

I had expected it to still appear in the Events tab until I claimed the reward after the maintenance, but nothing shows and the Second Chance option is also greyed out.

By completing but not claiming the reward I appear to have fallen into a crack in the process, in that I can no longer view the option to claim the reward, but despite having completed the event I cannot use the reclaim option to at at least access the pet either.
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