(Still not fixed) Did not receive items after redeeming code

greenberg

A little while ago i redeemed a code from a giveaway on reddit. I got conformation that i received items in game, however nothing appeared anywhere. I'm talking about the Federation Elite Starter Pack. It is nowhere to be found and still costs 2k ZEN. I went to apply a help ticket but got sent here. We checked everything and i should have the items, they are just not there.

darpendragon

It should be in your Promotions tab.

greenberg

> @darpendragon said:
> It should be in your Promotions tab. Like i said, i checked, its not there. It is nowhere to be found. Not in any tab of the zen store, not in inventory, not in overflow, nowhere.