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Ticket ID 295252 Crash to desktop

abaddon25abaddon25 Member Posts: 10 Arc User
edited September 2020 in PC Gameplay Bug Reports
I have been told by Chancellor Knuckles to post here regarding my issue.

I have a bug with the following missions, Power source,Secrets of the ancients and Sphere of Influence. I started Power source following the mission untill the first incounter with the tholians were my game will crash giving me a criptic error ID number, after a few mins of testing the crash happens in the same place time and time again, I put in a ticket and skiped the mission. On starting Secrets of the Ancients my pc once again froze then quit to the desktop after a short time in the same place as the last mission. after getting help from CS I was told to "Force Verify" this did not fix the issue. After being told my issue was being sent to the escalation department I skipped the mission and started Sphere of Influence, I got to the gate room were again my pz froze and quit.


At this point I did a new install on a diffent drive and re did the mission's I started back at Power source were a merry dance of my pc freazing and me reloading quickly let me finnish the misson it took me about 16 reloads to finnish it. I got a replay back from the escalation department and Chancellor Knuckles told me to post here saying " Based on the information you supplied it looks like the issue is the result of a bug and while I don't have a fix for you, I'll gather the details that you've given to me and pass them on for further investigation."

Comments

  • sthe91sthe91 Member Posts: 5,453 Arc User
    Have you tried turning off On Demand Patching and then turning on Force Verify?
    Where there is a Will, there is a Way.
  • abaddon25abaddon25 Member Posts: 10 Arc User
    Yeh, I went though a few step's before i did a clean install to no effect.
  • eazzieeazzie Member Posts: 3,998 Arc User
    Are all your drivers up to date. Could be your graphics settings are too high
  • abaddon25abaddon25 Member Posts: 10 Arc User
    eazzie wrote: »
    Are all your drivers up to date. Could be your graphics settings are too high

    Yeh i thought the same so i set everything to the lowest poss, but it crashed in the same place. The CS say it's a bug there end so i dunno what to do now.

  • eazzieeazzie Member Posts: 3,998 Arc User
    edited September 2020
    abaddon25 wrote: »
    eazzie wrote: »
    Are all your drivers up to date. Could be your graphics settings are too high

    Yeh i thought the same so i set everything to the lowest poss, but it crashed in the same place. The CS say it's a bug there end so i dunno what to do now.

    I see you skipped but with no luck. You've already force verified so recommending that is a no. Do you have on demand patching on or off. If on turn it off. You've also done a new install. You could try a dns flush. Roll back your driver.
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