This has happened to me twice now, where the tour of duty is completed successfully but no dilithium was given as a reward.
When it happened the first time on my Romulan character I kind of shrugged it off. But it happened a second time today on my Jemhadar character. Now I'm thinking there is some type of problem overall.
It shouldn't matter, but neither of these characters has level 10 in the Ferengi campaign.
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https://www.arcgames.com/en/games/star-trek-online/news/detail/11377303-admiralty-bonus-event!
NO BUG
I can see the bonus pool on the jemhadar character so it worked there. Can't say for sure that I got it on the Romulan but I wasn't looking for it so I may have.