Buying Zen

kryten

Is anyone else having trouble buying Zen? Everything works like it should, but when I get to the confirm payment, I just get a loading icon.

jcsww

Have you tried a different browser, like Edge?

kryten

No, I haven't. Would that make a difference? I use Chrome, and never had this problem before.

gilion

I'm also having this issue. Tried both Chrome and Edge (or whatever it's called now), browser doesn't seem to matter.

jcsww

Are you blocking cookies, including third party cookies? Do you have ad blockers running that might be causing the issue?

kryten

No, no blocking.

jcsww

Try e-mailing support@perfectworld.com to see if they can help you get this resolved.