I purchased the enterprise series uniform and the mirror version from the c store after I got paid a few days ago and yet again I'm only able to access half the uniform.
None of the lower sections work on my romulan alien toon. This is the same problem as the other reports I have made in the past so it appears to he most of the c store uniforms.
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But as far as the missing half of the uniforms, ( i'm assuming ) you are looking under each selection for each piece? ( tight tucked, loose, etc? )
I find that the character rotation (in Tailor) doesn't work if you've been playing STO for anything longer than about half an hour!
As for missing costume pieces, they usually will all show up if you select the correct category, but the fact that some parts show in other categories as well, probably leads to the confusion and the impression that parts are missing.
When done, don't forget to put your original Away Team member back.